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Candlewood Suites Cincinnati Northeast-Mason by IHG

3.0 star property

Photo gallery for Candlewood Suites Cincinnati Northeast-Mason by IHG

Indoor pool
Standard Room, Multiple Beds (Bath Shower Combo) | Room amenity
Exterior
Premium bedding, pillow-top beds, laptop workspace, blackout curtains
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View map
5070 Natorp Blvd, Mason, OH, 45040
  • Kings Island
    ‪8 min drive‬
  • Lindner Family Tennis Center
    ‪8 min drive‬
  • Liberty Center
    ‪14 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪46 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Walk-in Shower)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Walk-in Shower)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Bath Shower Combo)

Standard Room, Multiple Beds (Bath Shower Combo)

Standard Room, Multiple Beds (Bath Shower Combo)

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

Premium bedding, pillow-top beds, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the area

Mason

Located in Mason, Candlewood Suites Cincinnati Northeast-Mason by IHG is in a shopping district, within a 15-minute drive of Kings Island and Kenwood Towne Centre. .This hotel is 7.6 mi (12.3 km) from Liberty Center and 9.2 mi (14.7 km) from Sharonville Convention Center.

What's nearby

  • Great Wolf Lodge Cincinnati Mason - 8 min drive - 9.9 km
  • Kings Island - 8 min drive - 9.3 km
  • Lindner Family Tennis Center - 8 min drive - 9.6 km
  • Sharonville Convention Center - 11 min drive - 16.3 km
  • Liberty Center - 14 min drive - 13.8 km

Getting around

  • Cincinnati Union Terminal - 26 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Cracker Barrel - ‬19 min walk
  • ‪Five Guys - ‬4 min walk
  • ‪Panda Express - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk

About this property

Candlewood Suites Cincinnati Northeast-Mason by IHG

Hotel with free parking, in the vicinity of Kings Island
Candlewood Suites Cincinnati Northeast-Mason by IHG offers 128 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 128 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Cincinnati northeast
Candlewood Suites Cincinnati Northeast Mason by IHG
Candlewood Suites Cincinnati Northeast-Mason by IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason by IHG Mason
Candlewood Suites Cincinnati Northeast Mason an IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason by IHG Hotel Mason

Candlewood Suites Cincinnati Northeast-Mason by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1007 reviews
Rating 8 - Good. 239 out of 1007 reviews
Rating 6 - Okay. 112 out of 1007 reviews
Rating 4 - Poor. 48 out of 1007 reviews
Rating 2 - Terrible. 43 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

dalane, Lewis Center

Stayed 1 night in Jun 2025

2/10 Terrible

Jody

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jun 2025

6/10 Okay

Ralph

Travelled with family
The rooms only get house keeping once a week, so your trash piles up. The common areas need some cleaning. We saw the same dead bug in the hallway for our entire 3 night stay. Probably won’t be staying at this level of IHG again.
Stayed 3 nights in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay

The room was clean and specious, very quiet, bed was super comfortable and the staff was extremely friendly and helpful. We will stay here again!
Stayed 2 nights in May 2025

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up to date
Stayed 2 nights in May 2025

8/10 Good

Terry D

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

2/10 Terrible

ABEMUNAH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
THE PROPERTY WAS UNDER STAFFED FOR STARTERS.. AND THE RECEPTIONIST WAS ALWAYS GONE FROM HER STATION, NOT BECAUSE SHE WAS WASTING TIME. BUT THE HOTEL WAS POORLY STAFFED.
Stayed 1 night in May 2025

4/10 Poor

Lori Kay

Travelled with family
Disliked: Cleanliness, amenities
We checked in late at night. It took about 10 minutes for staff to appear. She said she was on a smoke break. We get to our room and it smells like weed. There is no housekeeping so we ran out of body soap on day 2 out of a 3 night stay. We were given 3 towels for a party of 4. There is also no breakfast. The room was way overpriced.
Stayed 3 nights in May 2025

8/10 Good

Jeff

Stayed 5 nights in May 2025

8/10 Good

Brandi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in May 2025

10/10 Excellent

Heather

Stayed 1 night in May 2025

10/10 Excellent

Meghan

Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay!
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t take cash to pay for hotel so had to put on card
Stayed 1 night in May 2025

8/10 Good

Alexandra

A few ants and what looked like a tick. Near/on the bed.
Stayed 3 nights in May 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean big room. Nice staff
Stayed 1 night in May 2025

6/10 Okay

Tyler

Liked: Staff & service
Disliked: Cleanliness
Found a contact lens in our bed during second day of our stay and we dont wear contacts.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Stayed 5 nights in Apr 2025

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out were very smooth. Staff was friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Kenyon

Stayed 1 night in Apr 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for the price

Overall, the hotel was worth the value. The room was clean and conveniently located for Kings Island. The room layout was little awkward. For instance, you couldn't shut the bathroom door while in the bathroom. The pool floor was dirty, there were no pool towels and there was garbage on the tables.
Stayed 2 nights in Apr 2025

6/10 Okay

Allen

Stayed 2 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025