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Four Points by Sheraton Ciudad Juárez

3.5 star property

Photo gallery for Four Points by Sheraton Ciudad Juárez

Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, pool loungers
Lobby lounge
Lobby lounge
Suite, 1 Bedroom, Non Smoking
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

View map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349
  • Place, Paso del Norte Cultural Center
    ‪15 min walk‬
  • Place, Paso del Norte International Bridge
    ‪6 min drive‬
  • Place, American Consulate
    ‪9 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Traditional Room, 2 Queen Beds, Non Smoking

Traditional Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Ciudad Juárez

With a stay at Four Points by Sheraton Ciudad Juárez in Ciudad Juárez, you'll be within a 10-minute drive of Paso del Norte International Bridge and American Consulate. .This hotel is 9 mi (14.4 km) from Fort Bliss and 11.1 mi (17.8 km) from Sunland Park Mall.

What's nearby

  • UACJ - Universidad Autónoma de Ciudad Juárez - 5 min walk - 0.5 km
  • Paso del Norte Cultural Center - 15 min walk - 1.3 km
  • Plaza de las Americas - 3 min drive - 1.9 km
  • Paso del Norte International Bridge - 6 min drive - 5.7 km
  • American Consulate - 9 min drive - 7.6 km

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

Restaurants

  • ‪Tortas Pica - ‬14 min walk
  • ‪Great American Steak - ‬2 min walk
  • ‪El Zaguaro - ‬11 min walk
  • ‪Burritos Aquimichu - ‬10 min walk
  • ‪Basilico - ‬1 min walk

About this property

Four Points by Sheraton Ciudad Juárez

Hotel in Ciudad Juárez with a fitness center and a 24-hour front desk
Four Points by Sheraton Ciudad Juárez offers 139 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 139 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a reception hall.
You can enjoy a meal at El Sardinero serving the guests of Four Points by Sheraton Ciudad Juárez, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
El Sardinero - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport drop-off shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 270 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Sardinero

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Reviews

Four Points by Sheraton Ciudad Juárez Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 340 out of 492 reviews
Rating 8 - Good. 72 out of 492 reviews
Rating 6 - Okay. 37 out of 492 reviews
Rating 4 - Poor. 20 out of 492 reviews
Rating 2 - Terrible. 23 out of 492 reviews

Reviews

10/10 Excellent

Carlyne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

MIGUEL

Stayed 1 night in Jun 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Juan

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Safety concerns.
Stayed 1 night in May 2025

10/10 Excellent

Lluvia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good I recommend the hotel.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ramon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception was not great needs better customer service was not to impressed with treatment from staff
Stayed 1 night in Jun 2025

4/10 Poor

Ramon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Customer service at front desk not friendly at all will consider staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Luz, El Paso

Stayed 1 night in May 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 1 night in May 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent location with all services
Stayed 4 nights in May 2025

2/10 Terrible

Angelica

Stayed 1 night in May 2025

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
It's a beautiful hotel with some shortcomings. First, the water was barely warm. I reported this to the desk and tney told me tontuen the handle to the left. Thanks a lot dor for that. Second, there was no hair dryer in tbe room. I called the desk and tney said they would send one right up. Ten minutes later, i went to the desk to get one and was told i they had taken it to he mmust have missed him
Stayed 1 night in May 2025

10/10 Excellent

ROSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 1 night in May 2025

10/10 Excellent

Jesus, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 1 night in May 2025

10/10 Excellent

Susana

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

To expensive for whats really there

Stayed 1 night in May 2025

10/10 Excellent

Ismael

Stayed 1 night in Apr 2025

6/10 Okay

Alan

Stayed 1 night in Apr 2025

6/10 Okay

Ramon

Stayed 1 night in Feb 2025

8/10 Good

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good
Stayed 1 night in Apr 2025

10/10 Excellent

Marcelo

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lace to stay,
Stayed 1 night in Mar 2025

6/10 Okay

Derek

Stayed 1 night in Apr 2025

8/10 Good

Bonnie

Stayed 1 night in Apr 2025