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Hotel Consulado Inn

3.0 star property

Photo gallery for Hotel Consulado Inn

Front of property
Outdoor pool
Lobby lounge
Standard Room | View from room
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

View map
Av. Ejército Nacional No. 8821, Col. Las Fuentes, Ciudad Juárez, CHIH, 32377
  • American Consulate
    ‪9 min walk‬
  • Plaza Las Misiones
    ‪12 min walk‬
  • Star Medica Hospital Ciudad Juarez2
    ‪15 min walk‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪10 min drive‬

Room options

View all photos for Double Room

Desk, free WiFi, wheelchair access

Double Room

8.2 out of 10
Very good
(111 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(156 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Exterior

Hotel Conquistador Inn By US Consulate

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 2,143 reviews
The price is NZ$142
includes taxes & fees
14 Sept - 15 Sept
Hotel Conquistador Inn By US Consulate

About the area

Ciudad Juárez

With a stay at Hotel Consulado Inn in Ciudad Juárez (Consulado), you'll be within a 15-minute drive of American Consulate and Paso del Norte International Bridge. .This hotel is 13 mi (20.9 km) from Fort Bliss and 14.1 mi (22.7 km) from Sunland Park Mall.

What's nearby

  • American Consulate - 9 min walk - 0.8 km
  • Plaza Las Misiones - 12 min walk - 1.0 km
  • Star Medica Hospital Ciudad Juarez2 - 15 min walk - 1.3 km
  • Central Park - 3 min drive - 2.3 km
  • Ysleta–Zaragoza International Bridge - 8 min drive - 8.4 km

Getting around

  • El Paso Union Depot - 34 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 19 min drive

Restaurants

  • ‪Chapa Prime - ‬3 min walk
  • ‪Wendy’s - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Subway - ‬14 min walk
  • ‪KFC - ‬13 min walk

About this property

Hotel Consulado Inn

Hotel in Ciudad Juárez with 2 restaurants and free breakfast
Hotel Consulado Inn offers 157 air-conditioned accommodations with complimentary toiletries. LCD televisions come with cable channels. Bathrooms include showers.

This Ciudad Juárez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 157 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Enjoy Mexican cuisine at Los Cantaros, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 9:00 AM.
Los Cantaros - This restaurant specializes in Mexican cuisine.
La Botanita - This restaurant specializes in Mexican cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • La Botanita
  • Los Cantaros

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 6090200

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Consulado Inn Ciudad Juarez
Hotel Consulado Inn
Consulado Ciudad Juarez
Hotel Consulado Ciudad Juarez
Hotel Consulado Inn Hotel
Hotel Consulado Inn Ciudad Juárez
Hotel Consulado Inn Hotel Ciudad Juárez

Reviews

Hotel Consulado Inn Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 852 out of 1754 reviews
Rating 8 - Good. 431 out of 1754 reviews
Rating 6 - Okay. 234 out of 1754 reviews
Rating 4 - Poor. 113 out of 1754 reviews
Rating 2 - Terrible. 124 out of 1754 reviews

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Good tanks for service
Stayed 1 night in Jun 2025

6/10 Okay

Gustavo

Liked: Staff & service, amenities
Breakfast was good and transportation was good
Stayed 2 nights in Jun 2025

2/10 Terrible

Oscar

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the very beginning at the front desk check in starts at 2pm you get there 10 min before check in and they’ll tell you you’re on a waiting list they make you wait for 2 or 3 hours in the lobby and when finally they call you to check you in they will give you the room key and then they’re going to tell you if you break something or leave a stain the sheets you’re going to be charged You go to the room and everything is old and broken and furniture falling apart the room doesn’t have cable TV only local channels with regular antenna A/C turned off on me called maintenance but by the time he arrived I had the GFCI on the power cord reset by my self but I have to notify the front desk about the issue a/c unit barely functioning and keep the room cool not cold Let’s move to the bathroom there’s hardly any water pressure in the sink toilet and shower toilet barely flushes seems like the pipes are very old and you struggle to flush it Amenities: Pool was cloudy and thats one of the reasons i booked this hotel but I wasn’t able to use it Breakfast was horrible the first day we woke up at the hotel we went to the restaurant they served scrambled eggs on top of fried tortilla next 2 following days we went out to eat instead eating breakfast at the restaurant full of flies by the way Last morning we spent there luckily we woke up super early 5:00am end we were able to take a shower I said luckily because the power went out around 7:30am and there was no more water
Stayed 3 nights in Jun 2025

10/10 Excellent

Erika

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2025

6/10 Okay

gigi

Travelled with family, Business traveller
Disliked: Amenities
It is a lot older than shown. Not worth the money I paid.
Stayed 5 nights in Jun 2025

4/10 Poor

Antonio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was just ok, bed terribly uncomfortable. Smallest tv ever, my gaming monitor is bigger. Front desk at checkout after I was attended, arguing about the breakfast about an empty promise in front of alot of people, then was my turn, this was a policy and I take full responsibility, a towel was damaged and I paid for it, the problem was that in front of the crowd the employee raised the towel to announce that I had violated the policy, not professional at all. Very embarrassing might I add, that didn’t have to even show me the towel, I would have paid it regardless. I have stayed in bad ones before but this one shoots to the number one spot, I will gladly pay more to stay somewhere else, would not recommend this place.
Stayed 2 nights in Jun 2025

10/10 Excellent

José

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Dustin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
When i was searching for a hotel to stay for my daughteres consultant appointment I was looking for location, a pool, clean and breakfast included. It meat all of our needs minus the pool. It was green. Not just a little green, but really green. Many other people where in it, i just couldnt do it. The breakfast was better than i expected, but dont expect a fancy breakfast obviously. The rooms we clean, everyone was super nice and helpful. The location was amazing less than a 10 minute walk to the consulate. I was just really really disappointed with the pool. That was the main thing I was looking for to keep my daugher occupied for this 8 day trip. Overall, for the price i cant really complain.
Stayed 7 nights in May 2025

8/10 Good

ignacio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the stay but there were problems, one day there was no water for almost 6 hours, the workers are very friendly, all very respectful, the breakfast very tasty and varied. I stayed 6 days 👍👍👍👍
Stayed 6 nights in May 2025

6/10 Okay

Maria

Stayed 8 nights in May 2025

4/10 Poor

daniel

Stayed 1 night in Feb 2025

2/10 Terrible

Marisol

Disliked: Staff & service, property conditions & facilities
No hay agua en los cuartos, las personas en recepcion muy descorteces
Stayed 5 nights in May 2025

10/10 Excellent

Jessica

Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

You can do better

There was no water to shower or use the toilets, the card door wasn't working at times, small tv with no good reception also the remote wasn't working .location was short on delivering good satisfying services. Short on the essential element like water running to shower. Staff was friendly
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Edgar

Stayed 1 night in May 2025

10/10 Excellent

Marlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Josefina

Stayed 5 nights in May 2025

10/10 Excellent

Rodolfo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Eduardo

Travelled with family
Disliked: Cleanliness
There was a cockroach in the room 143 where my daughter and granddaughters were going to stay.
Stayed 1 night in May 2025

10/10 Excellent

Daniela

Stayed 1 night in May 2025

6/10 Okay

Josefina

Stayed 1 night in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo está bien
Stayed 3 nights in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Erika

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in May 2025