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iStay Hotel Ciudad Juarez

3.5 star property

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Lobby
Indoor pool
Standard Room
Daily buffet breakfast (MXN 150 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Gym

Explore the area

View map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
  • Place, Hospital de la Mujer
    ‪2 min walk‬
  • Place, Plaza de las Americas
    ‪3 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪12 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(42 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(32 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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11 Jan - 12 Jan 2026
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About the area

Ciudad Juárez

With a stay at iStay Hotel Ciudad Juarez, you'll be centrally located in Ciudad Juárez, a 5-minute drive from Paso del Norte International Bridge and 9 minutes from American Consulate. .This hotel is 8.6 mi (13.9 km) from Fort Bliss and 5.2 mi (8.3 km) from Sun Bowl Stadium.

What's nearby

  • Hospital de la Mujer - 2 min walk - 0.2 km
  • Plaza de las Americas - 3 min walk - 0.3 km
  • Ciudad Juárez Art Museum - 9 min walk - 0.8 km
  • Paso del Norte Cultural Center - 12 min walk - 1.0 km
  • Estadio 20 de Noviembre - 12 min walk - 1.1 km

Getting around

  • El Paso Union Depot - 18 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Crisostomo - ‬5 min walk
  • ‪Cafe Veracruzano - ‬10 min walk
  • ‪Fiesta Inn - ‬2 min walk
  • ‪Corralito - ‬4 min walk

About this property

iStay Hotel Ciudad Juarez

Central hotel with free parking connected to a shopping center in Ciudad Juárez
IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with safes and complimentary newspapers. 40-inch plasma televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 146 air-conditioned rooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, babysitting, and shopping on site.
Enjoy a meal at Restaurante la Pergola, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurante la Pergola - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 150 for adults and MXN 100 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante la Pergola

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 9 2025 to January 20 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Reviews

iStay Hotel Ciudad Juarez Reviews

8.8

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 755 out of 1207 reviews
Rating 8 - Good. 237 out of 1207 reviews
Rating 6 - Okay. 113 out of 1207 reviews
Rating 4 - Poor. 50 out of 1207 reviews
Rating 2 - Terrible. 52 out of 1207 reviews

Reviews

6/10 Okay

Iris

Travelled with family
Liked: Cleanliness, room comfort

It's just OK, expensive for what it is.

They have an indoor pool, but it's small; they don't have a coffee maker, nor a fridge in the room, and the toiletries are tiny. If they want to charge us prices, they need to add a fridge and coffee maker (paid $120 US dollars per night). Breakfast was not included; I paid (I think $10 extra per person) Check out is at 1:00 pm, but they lock your keys at 12:30 The hotel was OK, but I will try a different one next time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Raymond

Stayed 6 nights in Aug 2025

10/10 Excellent

Jesus manuel

Stayed 1 night in Aug 2025

10/10 Excellent

ERNESTO

Stayed 1 night in Sep 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bryan

Stayed 1 night in Aug 2025

8/10 Good

Lalo, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities,breakfast was good
Stayed 2 nights in Aug 2025

8/10 Good

Jaime

Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk and staff specially Fernanda, checked us in starting great customer service throughout our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a very nice Hotel, loved the room and the food! Thanks
Stayed 2 nights in Aug 2025

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
They need new carpet
Stayed 2 nights in Aug 2025

10/10 Excellent

Sonia, The Woodlands

Stayed 1 night in Aug 2025

10/10 Excellent

Juan, santa fe

Stayed 1 night in Aug 2025

8/10 Good

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Aug 2025

10/10 Excellent

Ernesto

Business traveller, Travelled with partner
Liked: Amenities
Liked everything
Stayed 3 nights in Aug 2025

10/10 Excellent

Rene

Stayed 7 nights in Aug 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sonia, The Woodlands

Stayed 1 night in Aug 2025

10/10 Excellent

Ana Maria

Stayed 1 night in Aug 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Esperanza

Liked: Cleanliness, staff & service
Falto hielo dese q llegue dijeron q en media hora nada no ubo creo q nesesario mas maquinas una no se da abasto para rentar todas las abitaciones , alas 9 fui por desuyino tampoco avia asi pienso no funcionava la maquina de ahi en fuera todo bien
Stayed 1 night in Aug 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Daniel

Liked: Staff & service
Old
Stayed 1 night in Aug 2025

10/10 Excellent

Silvia

Stayed 1 night in Aug 2025