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RiverRock Inn & Conference Centre

2.5 star property

Photo gallery for RiverRock Inn & Conference Centre

Front of property
Bar (on property)
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Front of property
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
2808 Chamberland St, Clarence-Rockland, ON, K4K 0B2
  • Place, Royal Plaza
    ‪2 min walk‬
  • Place, Parc Richelieu Grande-Riviere
    ‪7 min walk‬
  • Place, Alain-Potvin Park
    ‪18 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Queens

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic Queens

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic King

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Classic King

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

Clarence-Rockland

With a stay at RiverRock Inn & Conference Centre in Clarence-Rockland, you'll be a 2-minute walk from Royal Plaza and 8 minutes by foot from Parc Richelieu Grande-Riviere. .This hotel is 0.7 mi (1.1 km) from Patricia Charron Park and 1.1 mi (1.8 km) from Laviolette Park.

What's nearby

  • Royal Plaza - 2 min walk - 0.2 km
  • Parc Richelieu Grande-Riviere - 7 min walk - 0.6 km
  • Patricia Charron Park - 8 min walk - 0.7 km
  • Laviolette Park - 13 min walk - 1.2 km
  • Alain-Potvin Park - 18 min walk - 1.6 km

Getting around

  • Ottawa International Airport (YOW) - 39 min drive

Restaurants

  • ‪Tim Hortons - ‬25 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬20 min walk
  • ‪Subway - ‬17 min drive
  • ‪Café Joyeux/Joyful Coffee - ‬2 min drive

About this property

RiverRock Inn & Conference Centre

Hotel in Clarence-Rockland with a fitness center and a 24-hour business center
RiverRock Inn & Conference Centre offers 44 air-conditioned accommodations with coffee/tea makers and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 44 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and slippers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and wedding services. This hotel also features a fireplace in the lobby, a banquet hall, and a vending machine.
Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Clarence-Rockland? This hotel has 5021 square feet (466 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • High chair

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,021 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: CAD 40.00
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Riverrock & Conference Centre
RiverRock Inn & Conference Centre Hotel
RiverRock Inn & Conference Centre Clarence-Rockland
RiverRock Inn & Conference Centre Hotel Clarence-Rockland

RiverRock Inn & Conference Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 62 out of 128 reviews
Rating 8 - Good. 40 out of 128 reviews
Rating 6 - Okay. 14 out of 128 reviews
Rating 4 - Poor. 4 out of 128 reviews
Rating 2 - Terrible. 8 out of 128 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Marie-Claude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is conveniently located near my son's new school and was clean and inviting. It was lacking a restaurant and the TV was quite small considering the size of the room. Staff were very helpful and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Lavoie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Lianne

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
My room was booked and confirmed as a King bed. They assigned me a Queen, didn’t mention it until I got to my room and then said it must have been a delay in receipt from Expedia and King room was allocated. No bar open because of a private event even though the website shows restaurant and bar.
Stayed 1 night in Aug 2025

8/10 Good

Cecile

Travelled with family
Liked: Cleanliness, staff & service
NO ELEVATOR!!! My 92-yr old father had to climb the stairs with his suitcase. After my request, they did offer to move us after the first night, but because he was already settled, he didn't want to move. They did offer to bring down his suitcase for him upon checkout. The no elevators should be stated prior to reservation. Breakfast was just ok. Selection is quite slim (ie only white bread for toast. 2nd morning, no bread, just english muffin, no juice)
Stayed 2 nights in Jul 2025

6/10 Okay

Daniel

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Lisa

There was no hot foods for the continental breakfast so we did not purchase it.
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless, ease of parking, friendly staff, great shower, bed superb!! Not my first time here. Recommend highly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spotless

Stayed 1 night in Jun 2025

10/10 Excellent

Derrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly clean spacious room
Stayed 2 nights in May 2025

10/10 Excellent

Shawn

Stayed 1 night in May 2025

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything ok
Stayed 2 nights in May 2025

8/10 Good

Shawn

Stayed 1 night in May 2025

8/10 Good

Blake

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, room very nice and clean. Good location away from city traffic noise but short drive to many attractions.
Stayed 2 nights in May 2025

2/10 Terrible

Melanie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The daytime manager was awful. My room was located directly across from the reception desk. Check out is 11am at 1030, house keeping banged at the door. I told them I would be out at 11 I was just finishing a work call. All my bags were ready to go. 4 min later the front desk called, I told the young lady the same thing. Again at 10:45 the front desk called and I told them I would be out at the 11 check out time. They called two more times before 11, each time I needed to pause my conference call and answer the phone. This resulted in me leaving my room 2 min after 11. I was then told by the manager that they will be “gracious “ and not charge me the 45$ late check out fee. I couldn’t believe how awful they were. I waited 30 min the night before to check in because no one was working. I called the number and no one answered. I almost left when the front desk gentleman came down the hall. He was very polite and apologetic. It wasn’t until the morning that I couldn’t believe how awful the staff are. The building had 8 guest total the night before and they push you in it the door before your check out time. Even though I had clearly stated I would be out at 11 and was ready to go. I stay in a lot of hotels for work and this is by far the worst experience I’ve ever had. The company I work for hosts a week long conference and I was looking at this hotel as an option to host 157 guests and will not return or recommend them. I tried to reach out to the general manager with no reply.
Stayed 1 night in May 2025

10/10 Excellent

Krystle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a nice place to stay. The staff are so welcoming and kind.
Stayed 3 nights in May 2025

10/10 Excellent

Tracey, Greenfield Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean stay
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, eay access
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities, room comfort
Staff are amazing. Had a bunch of scuffs on the walls of my room.
Stayed 1 night in May 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Expensive! Plus up charge for anything like early or late check in/check out. No free continental breakfast if book via Expedia
Stayed 1 night in Apr 2025

10/10 Excellent

David, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An unexpected gem
Stayed 2 nights in Mar 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly and helpful reception staff
Stayed 1 night in Apr 2025