4/10 Poor
Claire S.
31 Jul 2025
Disliked: Cleanliness
Unfortunately, this was neither a well-equipped nor a well-maintained property. In terms of being poorly maintained:- Upon arrival the floors across the unit were sticky & slippery. We were told someone would deliver a mop, but they never did. We had to purchase cleaning supplies to clean the floors ourselves.- There was a large pile of dirt and debris on the toilet seat and floor when we arrived, as if someone had opened the overhead ceiling hatch which created a large mess- Broken glass in the cabinet- The wifi information provided did not workIn terms of being ill-equipped: - There were no cleaning supplies in the premises- There were no spare sheets; as one of us was sleeping on the couch, we had to go to Target to find our own sheets to sleep on (sheets were requested but never received)- No spare linens; precisely two towels- Very minimal kitchen basics; precisely two cups for the off-brand keurig coffee maker - No laundry detergent, minimal soap.- Minimal kitchen cooking tools, several of which were dirty/brokenDid have one roll of paper towel, one sponge, one roll of toilet paper, a small amount of hand soap, one dishwasher detergent one broom.To their credit, the managers of the property:- Were swiftly responsive via text and email, polite and proessional- Refunded the cleaning fee upon request
Claire S.
Stayed 4 nights in Jul 2025