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Wyndham Garden Westlake

4.0 star property

Photo gallery for Wyndham Garden Westlake

Indoor pool
Point of interest
Lobby
Lobby
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1100 Crocker Road, Westlake, OH, 44145
  • Place, Crocker Park
    ‪13 min walk‬
  • Place, Lake Erie Nature & Science Center
    ‪3 min drive‬
  • Place, Huntington Reservation
    ‪4 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Poolside)

Room, 2 Double Beds, Non Smoking (Poolside)

Room, 2 Double Beds, Non Smoking (Poolside)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (1 Bedroom)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the area

Westlake

Located in Westlake (West Dover), Wyndham Garden Westlake is within a 5-minute drive of Crocker Park and Lake Erie. .This hotel is 2.7 mi (4.4 km) from Huntington Beach and 5.9 mi (9.5 km) from Westfield Great Northern Mall.

What's nearby

  • Crocker Park - 13 min walk - 1.1 km
  • Regal Crocker Park - 17 min walk - 1.5 km
  • Lake Erie Nature & Science Center - 3 min drive - 2.5 km
  • Huntington Reservation - 4 min drive - 2.8 km
  • Progressive Field - 24 min drive - 31.2 km

Getting around

  • Cleveland Station - 21 min drive
  • Cleveland Hopkins International Airport (CLE) - 24 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪The Cheesecake Factory - ‬17 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Wendy's - ‬13 min walk

About this property

Wyndham Garden Westlake

Suburban hotel with an indoor pool, near Crocker Park
Wyndham Garden Westlake offers 267 accommodations with laptop-compatible safes and safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 267 guestrooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Westlake? This hotel has facilities measuring 11001 square feet (1022 square meters), including conference space. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Wyndham Garden Westlake has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business centre

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Wyndham Garden Westlake Reviews

Reviews

6.8
Rating 10 - Excellent. 400 out of 1184 reviews
Rating 8 - Good. 200 out of 1184 reviews
Rating 6 - Okay. 221 out of 1184 reviews
Rating 4 - Poor. 178 out of 1184 reviews
Rating 2 - Terrible. 185 out of 1184 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel overall seamed slightly below my minimum expectations as related to cleanliness, customer service, etc. But the first night I felt like something was biting my legs throughout the night. The second night I saw two flea like bugs on the white cheats. And all the next day after I checked out I felt like I had bugs in my pants struggled to sit through meetings and drive 3 hours home . But I felt much better after I stripped on the porch and took a scalding hot shower.
Stayed 2 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the attractions. Nice for the price
Stayed 1 night in Oct 2025

6/10 Okay

Megan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Deanna

Stayed 1 night in Oct 2025

10/10 Excellent

Selena

Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Anica

Stayed 2 nights in Oct 2025

8/10 Good

Damir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Janine

Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Zipporah

Stayed 2 nights in Sep 2025

4/10 Poor

Mary

Disliked: Cleanliness, staff & service
The waiting to check in was longer than I expected the room wasn't completed like most hotel rooms are shorter waist basket the desk chair was dirty and the phone didn't work do you have the phone looked at and they have a waist basket sent to my room I have a chair cleaned off we're going to send somebody and I never got the service nobody ever came I let the manager know about it when I checked out and asked for a discount something off my stay he said he couldn't do it the contact hotels.com and hopefully I can get a percentage off my roommate I hope you can help out with this they said for you to call the hotel I was in room 300 thank you Mary
Stayed 1 night in Oct 2025

8/10 Good

Sanjay

Stayed 1 night in Oct 2025

8/10 Good

Eugenala

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
There were stains on our carpet in 517. Staff was great and other areas of the hotel were nice.
Stayed 3 nights in Oct 2025

6/10 Okay

Anna

Liked: Staff & service
Disliked: Property conditions & facilities
Hot tub was closed. Did have a small fitness center but did not see any sanitizer to use on equipment after using it. Overall quite stay. Stayed one night.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Staff & service
The staff was great. Hotel itself was a little run down. Perfectly fine place to stop if you are on a long road trip and need a place to rest for a night.
Stayed 1 night in Oct 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving to our room, we noticed a strong urine smell, likely from a dog. They did change our room but offered no apology at all. Other guests were rowdy and noisy every night and there was tons of garbage left outside people’s doors. The gym was gross and one treadmill didn’t even work. We didn’t notice any security cameras in the hotel at all which made us feel very unsafe. I’m not sure where all the high ratings are about but do yourself a favor and DO NOT STAY HERE. It’s truly awful
Stayed 4 nights in Oct 2025

2/10 Terrible

Isaiah

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator did not work and on my side so i had to walk around the hole floor smelled like swamp cooler mold and everything was so worn-out it look like it would have been a nice place 25 years ago but they have not did anything since them
Stayed 2 nights in Oct 2025

6/10 Okay

Robin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was incredibly understaffed. We never once had our room serviced. We had to go down to the front desk to get more towels and toilet paper as the front desk clerk told us she was the only one there so she couldn't have them brought up to us. There were glasses, silverware and other trash in the hallway when we arrived - it was still all there when we left 4 days later. There are no vents/fans in the bathrooms so there was mold growing on the ceiling and the room stayed musty. The windows were bolted shut so we couldn't even try to air out the room that way either. All of the signs that said "vending " took you to empty cutouts where vending used to be. The pool area smelled so musty we didn't even attempt to try it out. The only good thing was the location with easy freeway access. We were very disappointed in our stay and will definitely never stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Haleigh

Stayed 1 night in Oct 2025

10/10 Excellent

patrick

Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bedding neat and clean. Pool/spa area clean. No disturbance from other guests yelling or running in the hallway. Will definitely stay again next time we are in that area
Stayed 1 night in Oct 2025

8/10 Good

Eric

Stayed 1 night in Oct 2025

8/10 Good

Adriene

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Front Desk staff is very unfriendly, or was having a bad day. They did not greet me upon arrival, nor did they say thank you or have a good day upon leaving. This was my second stay there and I was given the same treatment each time. The customer service must improve drastically or I will stay elsewhere during my monthly visits to Cleveland. Thank you
Stayed 3 nights in Oct 2025

10/10 Excellent

MARK

Stayed 5 nights in Oct 2025