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Hilton Garden Inn Cleveland Downtown

3.0 star property

Photo gallery for Hilton Garden Inn Cleveland Downtown

Lobby
Reception
Deluxe Suite, 1 King Bed | Living area
1 bedroom, desk, laptop workspace, blackout curtains
Indoor pool, open 5:00 AM to 11:00 PM, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Hot tub
  • Parking available
  • 24/7 front desk

Explore the area

Map
1100 Carnegie Ave, Cleveland, OH, 44115
  • Progressive Field
    ‪3 min walk‬
  • Rocket Arena
    ‪7 min walk‬
  • JACK Cleveland Casino
    ‪11 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Shower

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Shower

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Bathtub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Bathtub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Hearing Accessible

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Hearing Accessible

  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Hearing Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area

Deluxe Suite, 1 King Bed

  • 80 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Cleveland Downtown by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.0 out of 5, Very good, (1682)
The price is NZ$225
for 1 room
includes taxes & fees
30 Jun - 1 Jul
Holiday Inn Express Cleveland Downtown by IHG

About the area

Cleveland

Located in Cleveland (Downtown Cleveland), Hilton Garden Inn Cleveland Downtown is a 4-minute walk from Progressive Field and 8 minutes by foot from Rocket Arena. .This hotel is 0.7 mi (1.1 km) from JACK Cleveland Casino and 1.2 mi (1.9 km) from Rock and Roll Hall of Fame.

What's nearby

  • Progressive Field - 3 min walk - 0.3 km
  • Rocket Arena - 7 min walk - 0.6 km
  • JACK Cleveland Casino - 11 min walk - 1.0 km
  • Huntington Bank Field - 3 min drive - 2.5 km
  • Rock and Roll Hall of Fame - 3 min drive - 2.5 km

Getting around

  • Cleveland Station - 6 min drive
  • Tower City-Public Square Station - 15 min walk
  • Cleveland Hopkins International Airport (CLE) - 14 min drive

Restaurants

  • ‪Clevelander Bar & Grill - ‬7 min walk
  • ‪Thirsty Parrot - ‬7 min walk
  • ‪City Tap - ‬8 min walk
  • ‪The Corner - ‬5 min walk
  • ‪Quaker Steak & Lube - ‬8 min walk

About this property

Hilton Garden Inn Cleveland Downtown

Hotel with an indoor pool, a quick walk to Progressive Field
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 240 guestrooms featuring microwaves and LCD televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy a satisfying meal at Garden Grille serving guests of Hilton Garden Inn Cleveland Downtown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. This hotel has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Garden Grille - This restaurant serves breakfast only.
Harvey's Sports Bar - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille
  • Harvey's Sports Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Ballroom
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 88.13 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 88.13 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland

Hilton Garden Inn Cleveland Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 356 out of 1006 reviews
Rating 8 - Good. 251 out of 1006 reviews
Rating 6 - Okay. 177 out of 1006 reviews
Rating 4 - Poor. 118 out of 1006 reviews
Rating 2 - Terrible. 104 out of 1006 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Arthur, Westlake

Stayed 1 night in Feb 2025

6/10 Okay

Tonya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The indoor pool was freezing cold so we were not able to use it. There was trash under the beds and the floor was not clean at all so it was kinda hard for our toddler to play on the floor. The kuering was broken. The service desk was very friendly and the waitress at the restaurant was fantastic!
Stayed 1 night in Mar 2025

10/10 Excellent

Steven, Cypress

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Brianna

Travelled with family
Disliked: Property conditions & facilities

Don’t stay here

There was no wash cloths our whole stay. There was a DV incident when we came in that all the workers just kept looking the other way. If you actually want to sleep don’t stay here. It’s a party place and not worth your money. We had to call on more than one occasion every night we was there to have people quite down and nothing was done any of the times. They have a pool but it is small and no towels anytime we went. I would not say this place is child friendly. $19 dollars a person to eat breakfast (go to McDonald’s down the road) our room was horrible. Run down, torn up, and very unclean. And all the hidden fees was a bit much. They have parking but you have to pay extra for it when you can’t get in or out of because it’s broken like everything else in this hotel. Hotels.com didn’t say anything about the hidden fees that we were hit with once we checked in. If we could have left and got a room else where short notice we would have. Our last night we stayed was so bad we ended up staying in our car and felt safer!
Stayed 2 nights in Feb 2025

8/10 Good

Diamond

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good.
Stayed 1 night in Mar 2025

2/10 Terrible

William

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff truly tried to accommodate and give great service, the rooms smelled, were not cleaned properly, abd had gunk, grit, and filth. The building is in disrepair, needs to be updated etc. Our toilet like many others messed up and was told there is no maintenance to fix it
Stayed 1 night in Mar 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Easy to navigate the area. We will definitely be back soon!
Stayed 1 night in Feb 2025

4/10 Poor

Tyler

Travelled with partner
Disliked: Cleanliness, amenities
Very dirty room Brien light bulb in floor old used toilet paper on the floor dirty bath tub
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!
Stayed 1 night in Feb 2025

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Parking lot was awful took forever to get to park. Oool was dirty hot tub stunk. Refrigerator in room was so loud had to unplug it to sleep. Not a great place.
Stayed 1 night in Feb 2025

2/10 Terrible

linsey

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Prolly one of the dirtiesthotels ive ever stayed in the hot tub was green
Stayed 1 night in Feb 2025

10/10 Excellent

Camille

Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Derrick

Good
Stayed 1 night in Feb 2025

4/10 Poor

Nikoll

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Not a good experience. They only had one person at the front desk at check-in time . There was a long line to check in and to park. The parking lot had trash around it and it wasn’t set up well. The room was clean, but the bathroom was not. The toilet was leaking, and there was dried gunk in the shower wall that clearly was not cleaned.
Stayed 1 night in Feb 2025

6/10 Okay

Janell

Stayed 2 nights in Jan 2025

8/10 Good

Catherine

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Filtered search for “parking included in the price” brought up this hotel, but parking was not included in the price; it was added on prior to checkout. I stopped by the desk to tell them the shower gel was empty and the heating unit was as loud as someone starting a car; they told me to come back to the desk later on my way back in (why later?). When I came back they had one person working the desk and a line of more than a dozen people waiting (which was the case all weekend) so I gave up. Half of the elevators were closed for repair. Room was not clean: whitish stains on the dresser and red stain on the wall. Avoid this place.
Stayed 2 nights in Jan 2025

6/10 Okay

Gene

Travelled with partner
Disliked: Cleanliness, amenities
The exorbitant parking fee that was not mentioned set the tone for an unpleasant stay...
Stayed 1 night in Jan 2025

8/10 Good

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Nov 2024

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

luis

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible experience

It was horrible They need to update their photos. The room are in horrible conditions. This hotel needs a face lift.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and easy, with a very friendly staff person who helped with parking and room keys.
Stayed 1 night in Jan 2025

10/10 Excellent

Felius

Liked: Cleanliness
Stayed 1 night in Jan 2025