Not Clean. We booked a King Room Suite with a Jacuzzi tub. When we checked in and went to our room it was dirty. Scuff marks on the walls, streaks & smears on the furniture, big soap scum smear on the shower glass, small hole/tear in the flooring, bed sheets VERY WRINKLED and generally not clean. Also the elevator floor was filthy! Looked like it had never been cleaned. I went back to the desk a wanted another room. They did NOT have another King Suite w/Jacuzzi. so we moved to another regular room. Still not very clean, but better. We were not impressed with the eating facility, and only ate there once! Also, one of the two elevators was not working. I enquired at the front desk when it would be fixed? Not for another MONTH! Not good! The Tiny indoor pool looked terrible. Murky water, we dared not to use it. The location was great, it was in walking distance to plenty of shops and restaurants. The Lake was beautiful. Geneva was a cool town to visit. I'd like to go there again, but I would not book a room at this place.