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Grand Cloudcroft Hotel

2.0 star property

Photo gallery for Grand Cloudcroft Hotel

Reception
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Reception
Exterior
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Place, Sacramento Mountains Museum
    ‪2 min walk‬
  • Place, Sacramento Peak Observatory
    ‪3 min walk‬
  • Place, Cloudcroft Ice Rink
    ‪7 min walk‬
  • Airport, Alamogordo, NM (ALM-White Sands Regional)
    ‪34 min drive‬

Room options

View all photos for Double King

Double King

Double King

9.2 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King

Single King

9.2 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
The Lodge at Cloudcroft
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 474 reviews
The price is NZ$250
includes taxes & fees
1 Apr - 2 Apr
The Lodge at Cloudcroft

About the area

Cloudcroft

When you stay at Grand Cloudcroft Hotel in Cloudcroft, you'll be in the mountains, within a 5-minute walk of Sacramento Mountains Museum and Sacramento Peak Observatory. .This hotel is 0.4 mi (0.6 km) from Cloudcroft Ice Rink and 1 mi (1.6 km) from Trestle Recreation Area.

What's nearby

  • Sacramento Mountains Museum - 2 min walk - 0.2 km
  • Sacramento Peak Observatory - 3 min walk - 0.3 km
  • Cloudcroft Ice Rink - 7 min walk - 0.6 km
  • New Mexico Rails-to-Trails - 17 min walk - 1.5 km
  • Trestle Recreation Area - 19 min walk - 1.6 km

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Western Bar & Cafe - ‬14 min walk
  • ‪Mad Jack's Mountain Barbecue - ‬13 min walk
  • ‪Brother-N-Law Bbq - ‬11 min walk
  • ‪Big Daddy's Diner - ‬4 min walk

About this property

Grand Cloudcroft Hotel

Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 50 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, an elevator, and a water dispenser. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 13 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Indoor pool
  • Table tennis

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping on request

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 2022
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 306 out of 390 reviews
Rating 8 - Good. 60 out of 390 reviews
Rating 6 - Okay. 15 out of 390 reviews
Rating 4 - Poor. 4 out of 390 reviews
Rating 2 - Terrible. 5 out of 390 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
The hotel was immaculate and had a wonderful Christmas vibe. Room was fancy and wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

manuel

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and towels! The hotel is tiny but very clean, conveniently located and with a very friendly staff. We would definetky stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

maylen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extra clean and very charming
Stayed 1 night in Nov 2025

10/10 Excellent

Jimmy, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Great service, great rooms and great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Stayed 1 night in Oct 2025

8/10 Good

Kathi

Stayed 1 night in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly and healthy staff, good location. We would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Estevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel scores high on the “3 Cs”: Clean, Comfortable, Convenient. Using the word “grand” in its name is a bit of an overstatement. We found it oddly lacking in the small things that earn our higher ratings. Two bath towels were provided but just one hand towel. Three pillows on the king bed (we did find an extra in the closet). No drinking glasses or cups for taking pills, Also, you must request housekeeping which we did on one of our three days. Oddly, the bathroom was cleaned and replenished but the bed was not made. None of these things are dealbreakers, but be advised if they are important to you.
Stayed 4 nights in Oct 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and pool was nice
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean property and excellent staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location, would definitely stay there again
Stayed 1 night in Sep 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are amazing. Our room didnt get cleaned while we were there. The guest rooms need a full length mirror. The breakast was good each morning.
Stayed 3 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very friendly staff. It was nice and quiet, comfy beds. Would definitely recommend.
Stayed 2 nights in Sep 2025

8/10 Good

Allison

Stayed 2 nights in Sep 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
Great hotel, clean and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a good
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff was friendly. I called on Monday and requested a room downstairs I was told I had a room downstairs along with my daughters family and when we arrived I was told it was upstairs and that my rooms could not be changed. I was a bit upset with this.
Stayed 2 nights in Sep 2025

10/10 Excellent

Todd, Carlsbad

Stayed 1 night in Aug 2025

10/10 Excellent

Sayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
The breakfast
Stayed 1 night in Aug 2025