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This was a lovely well priced property with a beautiful view out the back window of the Alcazar. Very modern and clean and right near all of the things to see in Segovia.
Our room had a wonderful view of the Alcazar which you could enjoy from the balcony of the room. The room was very nice and updated. The hotel was conveniently located to the historic attractions which you could walk to. The Alcazar was just a three minute walk away.
The front desk manager was extremely helpful on the phone getting us to the hotel. Our GPS wasn’t working correctly and he was able to get us directions to the hotel. Above and beyond job!
Driving in Segovia is a nightmare. This is one of the only hotels that has onsite parking. Through my own mismanagement I failed to reserve parking and had it not been for the efforts of the front desk staff I probably would have had to forfeit the second day of our stay. Fortunately, the hotel was able to accommodate me. The hotel is remarkably modern considering its location. It is clean and within walking distance of some nice restaurants.
This is a lovely hotel within easy walking distance of the Alcazar, and a short walk to the Roman Aqueducts and the ancient Jewish quarter. The hotel is situated between two parallel roads, one of which was being re- surfaced whike we were there, but workmen were helpful in allowing us access. A playground is nearby for those with kids.
The staff was sensational. Miquel was helpful in many ways. The views from the terrace / garden of the castle were breath-taking. Only 5 minute walk to the castle. And only 5 minute walk the other direction to the cathedral and old town square.
Street on front of hotel was under constraction. Strong industrial nose all day. Wifi was almost not working in the room. Windows of the room looked in the wall of neighboring building.
Very nice room although for some reason the A/C would cycle off at night and I would wake up hot. I am not sure how it was regulated. Breakfast was not included but I think the cost was ~9E. I did not find the staff particularly friendly and one of the desk attendants on the evening shift seemed particularly surly. When we checked in he provided very little in the way of advice or commentary and during our second night he was even more unfriendly. Perhaps because we were not Spanish and spoke very limited Spanish? The property was nice and the other members of the staff were nice enough but generally I wouldn't say they went out of their way to be helpful. Also, be prepared to pay for everything extra including water.