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Tru By Hilton Columbia Downtown

2.5 star property

Photo gallery for Tru By Hilton Columbia Downtown

Terrace/patio
Lobby
Lobby
Exterior
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
400 Gervais Street, Building 2, Columbia, SC, 29201
  • Place, South Carolina State Museum
    ‪1 min walk‬
  • Place, EdVenture Children's Museum
    ‪1 min walk‬
  • Place, University of South Carolina
    ‪11 min walk‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Columbia

With a stay at Tru By Hilton Columbia Downtown in Columbia (Downtown Columbia), you'll be a 2-minute drive from University of South Carolina and 8 minutes from Riverbanks Zoo and Garden. .This hotel is 7 mi (11.3 km) from Fort Jackson and 11.8 mi (18.9 km) from Lake Murray.

What's nearby

  • South Carolina State Museum - 1 min walk - 0.2 km
  • EdVenture Children's Museum - 1 min walk - 0.2 km
  • Columbia Metropolitan Convention Center - 10 min walk - 0.9 km
  • University of South Carolina - 11 min walk - 1.0 km
  • Colonial Life Arena - 13 min walk - 1.1 km

Getting around

  • Columbia Station - 11 min walk
  • Columbia Metropolitan Airport (CAE) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Bierkeller Brewing Company - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Tsunami Sushi Restaurant - ‬10 min walk
  • ‪Columbia Craft Brewing Company - ‬12 min walk

About this property

Tru By Hilton Columbia Downtown

Hotel with free breakfast, near University of South Carolina
Recreational amenities at the hotel include a fitness center.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
For your convenience, a complimentary breakfast is served daily.
Featured amenities include a business center and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 12 per day; includes in/out privileges)

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Business services

  • Business centre

Policies

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Self parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Tru By Hilton Columbia
Tru By Hilton Columbia Downtown Hotel
Tru By Hilton Columbia Downtown Columbia
Tru By Hilton Columbia Downtown Hotel Columbia

Reviews

Tru By Hilton Columbia Downtown Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 348 out of 453 reviews
Rating 8 - Good. 66 out of 453 reviews
Rating 6 - Okay. 20 out of 453 reviews
Rating 4 - Poor. 10 out of 453 reviews
Rating 2 - Terrible. 9 out of 453 reviews

Reviews

4/10 Poor

April

Disliked: Cleanliness, staff & service, property conditions & facilities
Refrigerator leaked and got my suitcase and clothes all wet. Only one elevator worked and waited a long time to get up and down to the room. Only one staff checking in and waited 20-30 minutes to check in. The breakfast was gross, eggs and French toast was rubbery. They only clean your room every other day and wouldn’t bring us new towels after using all the towels to dry the floor. Only thing we liked was the Starbucks across the street and how large the room was.
Stayed 1 night in Jul 2025

10/10 Excellent

Dana, Summerville

Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is immaculate! Everything is so clean and new. The breakfast in the morning was delicious!!! Definitely NOT your typical free breakfast! Had many hot items including a breakfast taco bar that amazing!
Stayed 1 night in Sep 2025

10/10 Excellent

Athena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast included was excellent. The lobby area is huge with multiple seating options and the bar area was a bonus too
Stayed 3 nights in Sep 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter goes to UofSC so I know the area. This was the first time I stayed at this hotel and I was very happy with the accommodations. Clean, friendly staff, helpful. Will definitely be back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice staff. Comfy beds
Stayed 2 nights in Sep 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Stayed 2 nights in Aug 2025

2/10 Terrible

Joel, Lake Worth

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Parking lots full. We wait 1 houre for an space. The floors and the elevators dirty. The police was in the hotel because something happened in a room. Very bad experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super kind staff! very welcoming
Stayed 1 night in Sep 2025

10/10 Excellent

Caryn

Stayed 2 nights in Jul 2025

8/10 Good

Apryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You have to pay to park, which is normally not a problem except the QR code doesn’t work, the text function doesn’t work and you’re left with having to email the company. Seems like a lot of work for something that should just be handled at the front desk. Still not sure we’ve done it right and hope we don’t get towed.
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Stayed 2 nights in Sep 2025

10/10 Excellent

Edward

Stayed 1 night in Sep 2025

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sabrina

Stayed 2 nights in Aug 2025

10/10 Excellent

Ezekiel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms friendly staff and snack bar was not expensive will be back again
Stayed 4 nights in Aug 2025

10/10 Excellent

Asya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to everything and the room was clean and super friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Cody

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Louis, Little River

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean, 24 hour manned front desk- easy drive to everywhere in Columbia!
Stayed 3 nights in Aug 2025