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Tru By Hilton Columbia Downtown

2.5 star property

Photo gallery for Tru By Hilton Columbia Downtown

Bar (on property)
Lobby
Terrace/patio
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View map
400 Gervais Street, Building 2, Columbia, SC, 29201
  • Place, EdVenture Children's Museum
    ‪1 min walk‬
  • Place, Columbia Metropolitan Convention Center
    ‪10 min walk‬
  • Place, University of South Carolina
    ‪11 min walk‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Columbia

With a stay at Tru By Hilton Columbia Downtown in Columbia (Downtown Columbia), you'll be a 2-minute drive from University of South Carolina and 8 minutes from Riverbanks Zoo and Garden. .This hotel is 7 mi (11.3 km) from Fort Jackson and 11.8 mi (18.9 km) from Lake Murray.

What's nearby

  • EdVenture Children's Museum - 1 min walk - 0.2 km
  • South Carolina State Museum - 1 min walk - 0.2 km
  • Columbia Metropolitan Convention Center - 10 min walk - 0.9 km
  • University of South Carolina - 11 min walk - 1.0 km
  • Colonial Life Arena - 13 min walk - 1.1 km

Getting around

  • Columbia Station - 11 min walk
  • Columbia Metropolitan Airport (CAE) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Bierkeller Brewing Company - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪Republic Biergarten & Kitchen - ‬15 min walk
  • ‪Hickory Tavern - ‬14 min walk

About this property

Tru By Hilton Columbia Downtown

Recreational amenities at the hotel include a fitness center.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
For your convenience, a complimentary breakfast is served daily.
Featured amenities include a business center and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 12 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Business services

  • Business centre

Policies

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Self parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Tru By Hilton Columbia
Tru By Hilton Columbia Downtown Hotel
Tru By Hilton Columbia Downtown Columbia
Tru By Hilton Columbia Downtown Hotel Columbia

Tru By Hilton Columbia Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 436 out of 562 reviews
Rating 8 - Good. 81 out of 562 reviews
Rating 6 - Okay. 25 out of 562 reviews
Rating 4 - Poor. 10 out of 562 reviews
Rating 2 - Terrible. 10 out of 562 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 2 nights in Dec 2025

10/10 Excellent

Quinton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Location
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very tight, I don’t think they had enough parking spots for the amount of people staying at the hotel
Stayed 1 night in Dec 2025

8/10 Good

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YES
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, amenities
Breakfast was decent but needs to be warmer.
Stayed 1 night in Dec 2025

10/10 Excellent

Elehia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Dec 2025

8/10 Good

Vickie

Liked: Cleanliness, property conditions & facilities
The personnel that checked me in and the personnel that checked me out were both friendly and efficient. Breakfast was good and offered multiple options. I don't agree with paying for parking.
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 2 nights in Dec 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities
The clean room, delicious breakfast and friendly staff at checked out
Stayed 1 night in Dec 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room clean nice bar and food didn’t like having to pay for parking wish there was a microwave
Stayed 2 nights in Dec 2025

10/10 Excellent

Qiana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice & professional. Facility was very clean and every area smelled fresh and inviting. I didn't eat breakfast but it smelled amazing. Just know there are extra per day parking fees.
Stayed 3 nights in Dec 2025

10/10 Excellent

Latrice

Liked: Cleanliness, amenities, property conditions & facilities
The customer service, cleanliness, the breakfast special shout out to front desk help Laylay &Tiffany G!!!! These young ladies where 100% help and a perfect example of customer service
Stayed 4 nights in Dec 2025

2/10 Terrible

walter

Liked: Property conditions & facilities
Room wasn’t ready by 3. Got to hotel at 230 asked if could check in was told room will not be ready till 3 and cannot change me to a different room. Waited in car till 3 went back in still wasn’t ready was told didn’t know when would be ready. I reserved a king now I’m told I can be changed to a double queen. So now my room can be changed? And room service never cleaned room or fresh towels. Wouldn’t stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
The rooms were very clean, check in was quick and easy, and the staff were friendly and attentive. The breakfast had a large variety of delicious food. The lobby/bar/breakfast area was spacious, clean, and good place to meet and visit with all of our friends and family who came into town. C
Stayed 2 nights in Dec 2025

10/10 Excellent

Lydia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

LaRheta

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff and breakfast was amazing. Great little spot.
Stayed 1 night in Dec 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
Very clean and well decorated lobby. They also had surprise wine and beer evening with soup and salad. This was very nice. Room well set up and very comfortable. Nicely done breakfast and coffee area, plenty of room to accommodate lots of guest without feeling crowded. Only complaint is the $12 parking fee, that should be part of the hotel nightly cost. Overall would recommend and I would stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, very upscale fun vibe, CLEAN and staff was very professional. Beds/pillows SUPER comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service
From the minute we walked in every thing was great. From the people that checked us in, the room was nice and clean. There was a manager’s social in the evening with drinks and snacks and then the breakfast. When we were leaving I told my wife that this is the nicest hotel we’ve stayed in, in years. There’s a little game area, bar and convenient to everywhere we had to go. We said we’ll be planning more trips to Columbia and be staying here. Thank you for a great experience
Stayed 1 night in Dec 2025

10/10 Excellent

kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!! Except parking.
Stayed 1 night in Dec 2025

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, amenities
This hotel was amazing, especially the price. It was a brand new look, very friendly check in, cozy beds, great common area, and would highly recommend
Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for concert in area, staff was very friendly and helpful. Room was comfortable, breakfast was fantastic. Very nice !
Stayed 1 night in Dec 2025

10/10 Excellent

Melany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient personnel, very clean, quiet.
Stayed 1 night in Dec 2025