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Best Western Le Relais de Laguiole Hotel & Spa

3.0 star property

Photo gallery for Best Western Le Relais de Laguiole Hotel & Spa

Indoor pool, open 7:30 AM to 10 PM, free pool cabanas, pool umbrellas
Couples treatment room(s), Turkish bath/hammam, body treatments
Reception
Breakfast and dinner served, Regional cuisine
Family Room, Multiple Beds, Non Smoking (Living Room;with Sofabed)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Parking available
  • Spa
  • Room service
  • Air conditioning

Explore the area

View map
Espace Les Cayres, Laguiole, Aveyron, 12210
  • Place, Aubrac Natural Regional Park
    ‪1 min walk‬
  • Place, Church of St. Matthew
    ‪8 min walk‬
  • Place, Laguiole Knife Museum
    ‪8 min walk‬
  • Airport, Rodez (RDZ-Marcillac)
    ‪57 min drive‬

Room options

Junior Suite

  • Sleeps 4

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking, Balcony

Comfort Room, 1 Queen Bed, Non Smoking, Balcony

Comfort Room, 1 Queen Bed, Non Smoking, Balcony

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking (Living Room;with Sofabed)

Family Room, Multiple Beds, Non Smoking (Living Room;with Sofabed)

Family Room, Multiple Beds, Non Smoking (Living Room;with Sofabed)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

1 Queen And 1 Single, Non-Smoking, Family Room, Sofabed, Living Room, Mini Bar, Bathrobe And Slippers

  • Sleeps 4

1 Queen And 1 Single, Non-Smoking, Comfort Room, Bathrobe And Slippers

  • Sleeps 3

1 Queen Bed, Non-Smoking, Comfort Room, Bathrobe and Slippers, Twin on Request

  • Sleeps 2

1 Queen Bed, Non-Smoking, Comfort Room, Balcony, Bathrobe and Slippers

  • Sleeps 2

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Exterior
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  • Parking included
  • Free WiFi
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4.3 out of 5, Excellent, 163 reviews
The price is NZ$224
includes taxes & fees
15 Dec - 16 Dec
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About the area

Laguiole

With a stay at Best Western Le Relais de Laguiole Hotel & Spa, you'll be centrally located in Laguiole, within a 10-minute walk of Laguiole Knife Museum and Church of St. Matthew. .This family-friendly hotel is 3.8 mi (6 km) from Château du Bousquet and 7.2 mi (11.6 km) from Golf de Mezeyrac.

What's nearby

  • Aubrac Natural Regional Park - 1 min walk - 0.0 km
  • Church of St. Matthew - 8 min walk - 0.7 km
  • Laguiole Knife Museum - 8 min walk - 0.7 km
  • Aubrac Botanical Garden - 20 min drive - 21.9 km
  • Garabit Viaduct - 52 min drive - 67.0 km

Getting around

  • Rodez (RDZ-Marcillac) - 57 min drive

Restaurants

  • ‪Hôtel Restaurant l'Aubrac - ‬4 min walk
  • ‪Bras - ‬7 min drive
  • ‪L'ame Gourmande Restaurant - ‬3 min drive
  • ‪tripoux - ‬15 min drive
  • ‪Hôtel du Domaine du golf de Mezeyrac - ‬15 min drive

About this property

Best Western Le Relais de Laguiole Hotel & Spa

Family-friendly hotel with a sauna and spa services
Best Western Le Relais de Laguiole Hotel & Spa offers 34 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desk chairs. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.
Stay in one of 34 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Regional cuisine at L'Ame Gourmande, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
L'Ame Gourmande - This restaurant specializes in Regional cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free RV/bus/lorry parking on site
  • Covered parking on site (EUR 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: EUR 15 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • L'Ame Gourmande

Things to do

  • 9-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle tours
  • Children's pool
  • Games
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's pool
  • Children's toys
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Handrails in stairways (103 centimetre high)
  • Hardwood flooring in public areas
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 5 and April 4.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.88 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 9 for children
  • Covered self parking fee: EUR 10 per night
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:30 AM to 10 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hôtel Relais
Best Western Laguiole
Hôtel Laguiole
Laguiole Best Western
Relais Laguiole
Best Western Relais Laguiole Hotel
Best Western Relais
Best Western Relais Laguiole
Le Relais Laguiole & Laguiole
Best Western Le Relais de Laguiole Hotel & Spa Hotel
Best Western Le Relais de Laguiole Hotel & Spa Laguiole
Best Western Le Relais de Laguiole Hotel & Spa Hotel Laguiole

Best Western Le Relais de Laguiole Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 145 reviews
Rating 8 - Good. 38 out of 145 reviews
Rating 6 - Okay. 8 out of 145 reviews
Rating 4 - Poor. 1 out of 145 reviews
Rating 2 - Terrible. 0 out of 145 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and experience.
Stayed 1 night in Apr 2022

6/10 Okay

Susan

Liked: Cleanliness

Basic but good location

I guess because of COVID there weren't any amenities at all, just a liquid soap/shampoo, nothing individual, no hard soap, no shower cap, etc. Just a basic room. Not even a refrigerator. Good location though.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife got sick in the middle of the night and I called the resident manager who arrived promptly with needed supplies and the next morning personally escorted us to the local doctor...above and beyond the call of duty.!! Food in restaurant was outstanding.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Laguiole

Very comfortable stay and a warm welcome from the staff!

10/10 Excellent

Filippo, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

More than just a 3 star

6/10 Okay

Lynn, Chardonne, Switzerland

Liked: Cleanliness, staff & service

Average

Average hotel. Staff was very nice and helpful. Rooms are rather dated and need renovating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to superb Laguiole cutlery showroom.

We had some trepidation about staying here given some of the negative comments others have written, but could not have been pleased more with our stay. The room was more than adequately large, dinner was delicious, a lovely and filling (self service) breakfast, and very attentive and helpful staff. There was also a lovely heated swimming pool and jacuzzi. It was in easy walking distance of the Laguiole knife and cutlery factory which is well worth a visit

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

laetitia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Micheline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Tout était parfait, un personnel très aimable. Super piscine. Nous y reviendrons très certainement.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marie-Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Guénaëlle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une halte parfaite, les chambres sont grandes et calmes, la piscine et le jacuzzi dans l’hôtel un réel plus Personnel très agréable Merci
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très bien et personnel est a notre disposition pour des demandes particulières.
Stayed 1 night in Jun 2025

10/10 Excellent

celine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour parfait.

Sejour parfait . Hôtel super ... Confortable calme Personnel parfait!!! Nous reviendrons....merci.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Personnel attentionné, chambres confortables, au calme et spacieuses, spa et piscine, des produits fait maison pour le petit déjeuner.
Stayed 1 night in Oct 2024

10/10 Excellent

Maryse

Stayed 1 night in Sep 2024

10/10 Excellent

Francois

Stayed 1 night in Jul 2024

10/10 Excellent

Christophe

Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon repos

bon weekend super endroit
Stayed 3 nights in Apr 2024

10/10 Excellent

GOBENCEAUX

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hôtel où on se sent bien

Un hôtel très bien situé et très confortable L'accueil y est chaleureux et agréable. Les repas au restaurant très bons avec un excellent rapport qualité prix. Les petits dej au top. Espace aquatique parfait pour la détente. Petit plus pour les actions de bienfaisances que propose l'hôtel (octobre rose, cagnotte pour les assos, récupérations de déchets...) Bravo! Nous avons adoré notre séjour.
Stayed 3 nights in Oct 2023