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Lovely hotel with very friendly staff

Fabulous place to stay. Staff were incredibly friendly and helpful. Great food and rooms very clean and fresh.

We went for the "privilage" room, the best option they have cause it came with a walk in shower. That was a must as my partner has an injury. We stayed 2 nights, the room was so basic, very similar to the Premier Inn just slightly bigger. So bad points, there was a 1 inch gap still there when you close the window, so it was pointless closing it. You could hear the traffic on the motorway and the wind was still blowing through. As we walked out into a courtyard area, my partner slipped and fell on the floor because it was so slippery. They mopped the outside tiling floor and didn't display wet floor signs. It looks good from the outside but the inside was very basic and you pay way more than its worth.

Always a great place to stay, clean spacious room and friendly staff. The trip we used the Spa facility and truly enjoyed it. We will be back.

You can leave your luggages in the lounge before check-in and after checkout. We stayed in a Classic Double Room, which was the most affordable one. The listing should be clear on NOT-en-suite in this room as the pictures looking like en-suite. The entire room was also different from the pictures. It was a bit tight and small but fair enough for the price. The front door keypad was not user-friendly, which made the checkin experience worse. However, the staff was kind on the phone. Overall I didn’t feel “excellent” as expected from the reviews but if you look for affordable and clean rooms, I’d recommend here.