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Hotel Riu Emerald Bay - All Inclusive

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Dates

November 2025

December 2025

5 outdoor pools, pool umbrellas, pool loungers

5 restaurants, breakfast, lunch, dinner served; Asian cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub
Bar
Pool

Explore the area

Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110

Place, Witches Beach
‪1 min walk‬
Place, Mazagua Aquatic Park
‪7 min walk‬
Place, Cerritos Beach
‪22 min drive‬
Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
‪54 min drive‬

Room options

1 bedroom, minibar, in-room safe, blackout curtains

Standard Double Room (L)

31 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Sea View (M)

Wonderful

39 sq m
Sleeps 2
1 King Bed

Suite, Jetted Tub, Sea View (M)

Exceptional

58 sq m
Sleeps 2
1 King Bed

Family Suite, 2 Bedrooms (Superior, L)

84 sq m
1 bedroom
Sleeps 8
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Junior Suite, Sea View (L)

39 sq m
Sleeps 2
1 King Bed

Double Room (C)

Very good

31 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Double Room (C)

39 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

Exceptional

31 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

Good

58 sq m
1 bedroom
Sleeps 2
1 King Bed

Family Suite, 2 Bedrooms (C)

Wonderful

60 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (Superior | C)

84 sq m
2 bedrooms
Sleeps 8
1 King Bed and 2 Double Beds

Family Room, Ocean View (C)

Good

37 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Double Bed

Duplex (Room | C)

37 sq m
1 bedroom
Sleeps 6
1 King Bed and 2 Double Sofa Beds

Double Room, Ocean View (E)

31 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Exceptional

58 sq m
1 bedroom
Sleeps 2
1 King Bed

Duplex (Room | B2C-US)

1 bedroom
Sleeps 6
1 King Bed and 2 Twin Sofa Beds

Junior Suite, Ocean View (B2C-US)

1 bedroom
Sleeps 2
1 King Bed

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

31 sq m
2 bedrooms
Sleeps 8
4 Double Beds

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

Sleeps 8
4 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

Very good

30 sq m
2 bedrooms
Sleeps 8
4 Double Beds

Superior Double Room (B2C-CA)

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

2 bedrooms
Sleeps 8
4 Double Beds

Family Room, Ocean View (B2C-CA)

1 bedroom
Sleeps 5
1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (Superior | B2C-CA)

2 bedrooms
Sleeps 8
1 King Bed and 2 Double Beds

Duplex (Room | B2C-CA)

1 bedroom
Sleeps 6
1 King Bed and 2 Double Sofa Beds

Junior Suite, Ocean View (B2C-CA)

1 bedroom
Sleeps 2
1 King Bed

Double Room (B2C-CA)

Sleeps 4
1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

1 bedroom
Sleeps 2
1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (L)

31 sq m
1 bedroom
Sleeps 8
2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (L)

1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Family Room, Ocean View (Kids Free | C)

1 bedroom
Sleeps 5
1 King Bed and 1 Double Bed

Family Room, Ocean View (Kids Free | B2C-CA)

1 bedroom
Sleeps 5
1 King Bed OR 2 Double Beds

Double Room (U)

Very good

31 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

Very good

31 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Duplex (Room | U)

54 sq m
1 bedroom
Sleeps 6
1 King Bed and 2 Twin Sofa Beds

Junior Suite, Jetted Tub, Ocean View (U)

Exceptional

58 sq m
1 bedroom
Sleeps 2
1 King Bed

Similar properties

3 outdoor pools, free pool cabanas, pool umbrellas

On private beach
Pool
Hot tub
All-inclusive

includes taxes & fees

9 Nov - 10 Nov

About the area

Mazatlán

With a stay at Hotel Riu Emerald Bay - All Inclusive in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. .This all-inclusive property is 8.7 mi (14 km) from Mazatlán Aquarium and 10.6 mi (17 km) from Olas Altas Beach.

What's nearby

Witches Beach - 1 min walk - 0.1 km
Mazagua Aquatic Park - 7 min walk - 0.6 km
Mazatlan International Center - 14 min drive - 4.3 km
Galerias Mazatlan - 18 min drive - 5.8 km
Cerritos Beach - 22 min drive - 5.4 km

Getting around

General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

‪Kelly's Bar - ‬5 min drive
‪Hotel Riu Mazatlán, Sinaloa - ‬1 min walk
‪The Bistro - ‬17 min walk
‪La Tambora - ‬3 min walk
‪La Marina - ‬9 min drive

About this property

Hotel Riu Emerald Bay - All Inclusive

Art Deco property with 5 restaurants and 5 outdoor pools

Hotel Riu Emerald Bay - All Inclusive offers 1028 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mazatlán property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.

Guests under 18 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 6 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 1028 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

Satisfy your appetite at Las Tres Islas, one of the property's 5 restaurants. Wind down with a drink at one of the 7 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Mazatlán? This property has 5167 square feet (480 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Las Tres Islas - This buffet restaurant serves breakfast and dinner.

Bamboo - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Tabasco - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Las Gaviotas - This poolside buffet restaurant serves lunch and dinner. Open daily.

Sports Bar - Onsite sports bar. Open 24 hours. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Free self parking on site

Food and drink

Free buffet breakfast available daily 7 AM to 10:30 AM
2 poolside bars
2 swim-up bars
5 restaurants
7 bars/lounges
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Bamboo
Las Gaviotas
Las Tres Islas
Sports Bar
Tabasco

Things to do

5 outdoor pools
Beach volleyball
Bicycle storage
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Hot tub
Nightclub
Playground
Sauna
Shopping
TV in common areas
Waterslide
Windsurfing

Family friendly

5 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free water park access
Grocery/convenience store
In-room cot
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

3 meeting rooms
5,167 square feet of conference space
Computer station

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Sauna
Spa open daily

Accessibility

No lift

100% renewable energy
2 buildings
20 floors
Art Deco architecture
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with premium satellite channels

Food and drink

Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the health club or hot tub

Guests under 18 years old are not allowed in the spa

Property is also known as

Emerald Bay Riu

Riu Emerald

Riu Emerald Bay

Riu Emerald Bay All Inclusive

Riu Emerald Bay All Inclusive Mazatlan

Riu Emerald Bay Mazatlan

Riu Emerald Bay All Inclusive All-inclusive property Mazatlan

Riu Emerald Bay All Inclusive All-inclusive property

Riu Emerald Inclusive inclusi

Hotel Riu Emerald Bay - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Terrible

Edgar

8 Aug 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

…

Stayed 4 nights in Aug 2025

10/10 Excellent

Maria Jesus

8 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is excellent!

Stayed 4 nights in Aug 2025

10/10 Excellent

Alejandro

8 Aug 2025

Stayed 4 nights in Jul 2025

2/10 Terrible

Erick

Travelled with family

8 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Will never stay at a RIU property ever anywhere

Stayed 4 nights in Jul 2025

4/10 Poor

Mitzy

Travelled with family and small children

7 Aug 2025

Disliked: Cleanliness, amenities, property conditions & facilities

This is a large, nice-looking hotel from the outside. Bellmen were helpful at arrival, but check-in was a mess—long lines and no order. Only four small, hot elevators for a huge property felt unsafe. Rooms were basic and damp. The beds were horrible—uncomfortable and hard to sleep on. Minibar and liquor bottles were empty. Requests for towels and coffee took over an hour. Thin walls—you hear everything. Buffets were overcrowded and unsanitary. We even saw a roach crawling up a curtain, and the staff just brushed it off. No one was cleaning the food stations. The pools weren’t better. One of my daughters saw a small child poop in the pool—not just pee, but actual poop. They told a staff member and no one came to clean it. It was disgusting. They had to leave and find another pool on their own. No supervision, no action taken. The on-site theater was hot and humid with no AC. The beach is pretty but unsafe—strong waves, not kid-friendly. The hotel is also far from everything—about 35–40 minutes from town. You’ll need a taxi at night. The only reason I’m giving 2 stars is because the kids enjoyed the variety of pools. But overall, the hotel is dirty, mismanaged, and not worth the money. I strongly recommend staying at an Airbnb closer to el centro or in Zona Dorada. I won’t be back.

Stayed 6 nights in Jul 2025

4/10 Poor

Hugo

Travelled with partner

6 Aug 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Out of the 4 nights we only had a good night sleep one night. Out bedroom was located on the 18th floor and there was so much music and cars partying on the block behind us until 2am-4am. We called the front desk multiple times and nothing could be done. Not too good for a 5 star resort. On one night my husband and I got stuck in an elevator that wouldn't open and we were panicking inside. We told a worker at the hotel and was just dismissed like nothing. We tried reserving for restaurants that needed a reservation and the app never had openings. The bed comfort was 100% BAD. The bed was so bad. Hard on one side and super soft uncomfortable on the other. NO premium drinks at all. Champaign for my birthday wasn't even an option. The front desk employees need more customer service. No one made us feel like a "resort 5 star experience".

Stayed 4 nights in Aug 2025

10/10 Excellent

Eduardo

6 Aug 2025

Stayed 7 nights in Jul 2025

8/10 Good

Juan Manuel

6 Aug 2025

Liked: Cleanliness

Stayed 4 nights in Aug 2025

2/10 Terrible

Beatriz Chavez

Travelled with family

6 Aug 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

NO air conditioning in restaurants, lobby, hallways. Utter chaos in common areas. Packed lobby, doors held open 24/7. Open hallway windows - no screens or fall protection for kids. Flies on the food inside the restaurants! Food left out on corridors for guest's convenience full of flies. Kids & adults grabbing food with hands, tasting food & putting it back. Same food every day. Dinner reservations offer the same buffet food with 2-4 different dinner plates. No shrimp. 1 guest had food poisoning. Bedbugs in 2 of 3 rooms. Mildew on balcony curtains. Filthy spa. No internet. Broken refrigerator & safe. Excessive wait on elevators and no bell sound, so they were missed. Remote w/ corroded batteries, missing tv remote. No personal log-in to Netflix / Prime. Laundry service returned everything wrinkled. Bathtub/shower dangerously slippery. 1 keyed pool towel per guest, if lost $15 charge. No air-conditioning or cross ventilation in the entertaining building; left open in sweltering humidity. Outdoor bartenders continually ran out of drinks. Outdoor food by pool was swarmed with flies and smoke. Food left by the pool had birds eating it. Tile around a pool area - dangerously slippery. Outside music at night could be heard inside the room. Sheets were dingy, pillows smelled. The employees were great, hard working. Management does not know how to run a 1000+ room hotel. Might have been great when first opened - now rundown. Appears it's all about profit at employees & guests' expense

Stayed 7 nights in Jul 2025

4/10 Poor

Jesus

Travelled with family and small children

5 Aug 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Made us lose t like 2 hours of our trip cause some one locked our door and they could open it. The wait time in the elevators it’s like an hour to get one so you have to use the stairs and had places where it stinks so bad.

Stayed 6 nights in Jul 2025

10/10 Excellent

Maria

Travelled with partner

5 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff

Stayed 6 nights in Jul 2025

6/10 Okay

John

Travelled with group

5 Aug 2025

Disliked: Property conditions & facilities

Food 5 of 10 Bed comfort 2-10 Pillow 1 - 10 Waiters 8-10 Bartenders at the pool not very welcoming . *Not a good place if you looking to relax - everywhere is noisy . * we reserved two beds we got a king bed the first night…

Stayed 3 nights in Aug 2025

8/10 Good

Samantha

Travelled with family and small children

5 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was good, we tried 2 of the specialty restaurants and they are good as well.

Stayed 4 nights in Jul 2025

10/10 Excellent

María de los Ángeles

Travelled with family

4 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable estadía! Solo los elevadores un poco lentos, por la cantidad de huéspedes, la comida muy rica y sus albercas increíbles

Stayed 3 nights in Jul 2025

6/10 Okay

Miguel

Travelled with group

3 Aug 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Looks , but beds are sheap mattress, pools close d to earlier 7:00 pm a least by 8:30 pm or 9:00 pm Bad air conditioning …. Parking too far

Stayed 3 nights in Jul 2025

6/10 Okay

Martin

2 Aug 2025

Stayed 5 nights in Jul 2025

6/10 Okay

Gabriel

Travelled with family

2 Aug 2025

Liked: Amenities

I went last year and they gave me an excellent room and service was so attentive . This year they gave me the worst room view , no tv controls cannot change channel or even turn it off ; seems less care about guest and conditions of hotel admire falling down Bad attitude form captain on revervatiins restaurants .

Stayed 4 nights in Jul 2025

10/10 Excellent

Anette

2 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2025

6/10 Okay

Bruce

Travelled with partner

30 Jul 2025

Liked: Cleanliness, staff & service, amenities

The elevators were very slow to respond and small. The gym needs most equipment repaired. The food was bland and dry. They had multiple mariachi bands playing all day and night.

Stayed 6 nights in Jul 2025

4/10 Poor

Rhonda, Fontana

Travelled with family and small children

30 Jul 2025

Liked: Staff & service, amenities, property conditions & facilities

The food was mediocre! Everyday for lunch we set in a hot dining area with flies everywhere even on the food and it was disgusting.

Stayed 3 nights in Jul 2025

6/10 Okay

CYNTHYA, Dallas

Travelled with family

30 Jul 2025

Liked: Staff & service, amenities, property conditions & facilities

Faster check in and fix ac on the beach view rooms

Stayed 3 nights in Jul 2025

6/10 Okay

Daniel

Travelled with family

29 Jul 2025

Liked: Cleanliness

The property was beautiful. The rooms were clean but had lots of issues. Both of our rooms had outlets that didn’t work or if they did they wouldn’t hold the plug in. Our toilet screamed at us every time we flushed it. The RIU app is very finicky, sometimes it works sometimes it doesn’t.

Stayed 5 nights in Jul 2025

10/10 Excellent

Miguel

29 Jul 2025

Liked: Cleanliness, staff & service, amenities

We mostly ate at the buffet, which was good. The staff at the buffet was amazing.

Stayed 4 nights in Jul 2025

10/10 Excellent

Miguel

29 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was clean and the staff was wonderful, very attentive.

Stayed 3 nights in Jul 2025

4/10 Poor

Yenn

Travelled with family

28 Jul 2025

Disliked: Cleanliness, staff & service

No me volvería a quedar ahí. La playa es muy bonita, pero como la ciudad es sumamente insegura es de quedarte en el todo incluido todo el día. Es imposible sacarle provecho al todo incluido porque el servicio es terrible, no llevan bebidas ni alimentos a albercas o playa, debes hacer fila en el bar para que te sirvan algo o fila en el restaurante para comer. Las habitaciones remodeladas son muy bonitas y en general las instalaciones tienen potencial, pero está incómodamente lleno de personas, lleno de moscas y con aroma a larva y putrefacción. Las albercas llenas de insectos muertos flotando y cuando pedía a staff del hotel que si lo limpiaban claro que no. El único restaurante abierto a la hora de la comida no tiene clima, entonces es comer entre moscas y calor. Las bebidas de mala calidad y sabor, la comida apenas comestible en los buffet. Imposible reservar en los restaurantes para cenar porque desde que llegamos ya estaban full las reservaciones. Tiene unos toboganes y área infantil muy divertidos para los niños, y la zona de la playa es limpia y con mar seguro. En general el hotel tiene potencial, pero está terriblemente administrado. El staff trata de hacer su mejor esfuerzo, todos con muy bonita actitud, pero no dan a basto con tanta gente.

Stayed 4 nights in Jul 2025

Hotel Riu Emerald Bay - All Inclusive

Photo gallery for Hotel Riu Emerald Bay - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Double Room (L)

Standard Double Room (L)

View all photos for Junior Suite, Sea View (M)

Junior Suite, Sea View (M)

View all photos for Suite, Jetted Tub, Sea View (M)

Suite, Jetted Tub, Sea View (M)

View all photos for Family Suite, 2 Bedrooms (Superior, L)

Family Suite, 2 Bedrooms (Superior, L)

View all photos for Junior Suite, Sea View (L)

Junior Suite, Sea View (L)

View all photos for Double Room (C)

Double Room (C)

View all photos for Superior Double Room (C)

Superior Double Room (C)

View all photos for Double Room, Ocean View (C)

Double Room, Ocean View (C)

View all photos for Suite, Jetted Tub, Ocean View (C)

Suite, Jetted Tub, Ocean View (C)

View all photos for Family Suite, 2 Bedrooms (C)

Family Suite, 2 Bedrooms (C)

View all photos for Family Suite, 2 Bedrooms (Superior | C)

Family Suite, 2 Bedrooms (Superior | C)

View all photos for Family Room, Ocean View (C)

Family Room, Ocean View (C)

View all photos for Duplex (Room | C)

Duplex (Room | C)

View all photos for Double Room, Ocean View (E)

Double Room, Ocean View (E)

View all photos for Junior Suite, Ocean View (C)

Junior Suite, Ocean View (C)

View all photos for Duplex (Room | B2C-US)

Duplex (Room | B2C-US)

View all photos for Junior Suite, Ocean View (B2C-US)

Junior Suite, Ocean View (B2C-US)

View all photos for Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (U)

View all photos for Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

Double Room, 2 Bedrooms, Connecting Rooms, Ocean View (B2C-US)

View all photos for Double Room, Connecting Rooms, Ocean View (C)

Double Room, Connecting Rooms, Ocean View (C)

View all photos for Superior Double Room (B2C-CA)

Superior Double Room (B2C-CA)

View all photos for Double Room, Ocean View (B2C-CA)

Double Room, Ocean View (B2C-CA)

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CA)

Double Room, Connecting Rooms, Ocean View (B2C-CA)

View all photos for Family Room, Ocean View (B2C-CA)

Family Room, Ocean View (B2C-CA)

View all photos for Family Suite, 2 Bedrooms (Superior | B2C-CA)

Family Suite, 2 Bedrooms (Superior | B2C-CA)

View all photos for Duplex (Room | B2C-CA)

Duplex (Room | B2C-CA)

View all photos for Junior Suite, Ocean View (B2C-CA)

Junior Suite, Ocean View (B2C-CA)

View all photos for Double Room (B2C-CA)

Double Room (B2C-CA)

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

Family Suite, 2 Bedrooms (B2C-CA)

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Suite, Jetted Tub, Ocean View (B2C-CA)

View all photos for Standard Double Room, Connecting Rooms, Ocean View (L)

Standard Double Room, Connecting Rooms, Ocean View (L)

View all photos for Suite, Jetted Tub, Sea View (L)

Suite, Jetted Tub, Sea View (L)

View all photos for Family Room, Ocean View (Kids Free | C)

Family Room, Ocean View (Kids Free | C)

View all photos for Family Room, Ocean View (Kids Free | B2C-CA)

Family Room, Ocean View (Kids Free | B2C-CA)

View all photos for Double Room (U)

Double Room (U)

View all photos for Double Room, Ocean View (U)

Double Room, Ocean View (U)

View all photos for Duplex (Room | U)

Duplex (Room | U)