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Room type Options Nightly price Book
Room (Romantic Offer)
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Other room types
Double Room Single Use
10 square metres
1 Twin Bed
(Extra beds available: Cot)
Room sleeps 1 guest
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Double Room (Golden Age +60 years)
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Double Room
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Historic hotel with rooftop terrace and business center

Popular property highlights

Free self parking
Free WiFi
Business centre
Smoke-free property
Multilingual staff

With a stay at Izalde in Ayala, you'll be 18.3 mi (29.4 km) from Bay of Biscay and 21.6 mi (34.8 km) from Plaza Moyua. This historic hotel is 22.2 mi (35.8 km) from San Mames Stadium and 22.4 mi (36 km) from Guggenheim Museum Bilbao.

Make yourself at home in one of the 16 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include gift shops/newsstands, a fireplace in the lobby, and tour/ticket assistance.

Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, multilingual staff, and a library. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed on Sunday, Monday, and Tuesday:

  • Dining venue(s)

Hotel Amenities

Hotel Amenities

  • Wheelchair accessible
  • Gift shops or newsstand
  • Total number of rooms - 16
  • Number of floors - 1
  • Number of buildings/towers - 3
  • Conference space
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Television in common areas
  • Garden
  • Library
  • Multilingual staff
  • Front desk (limited hours)
  • Business centre
  • Meeting rooms
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of meeting rooms - 1
  • Free self parking
  • Rooftop terrace

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Spanish

Parking

Free self parking

Room Amenities

Izalde offers 16 accommodations with safes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Desk
  • Shower only
  • Hair dryer (on request)
  • Free WiFi
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Number of bathrooms: 1
  • Low-height counters/sink
  • Grab bar – Near toilet

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts major credit cards, Visa, and Mastercard. Cashless payment methods are available for all transactions. Contactless check-in is available.

Children stay free

Property Registry Number – HVI00356

One child stays free

Front desk opens daily at 8:00 AM

Front desk closes daily at 5:30 PM

Staffed front desk

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Cashless transactions are available

Masks are compulsory at the property

Mobile key entry is not available

Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Optional extras

  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 3.5 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Los Arcos Quejana
  • Los Arcos Quejana Ayala
  • Los Arcos Quejana Hotel
  • Los Arcos Quejana Hotel Ayala
  • Quejana
  • Arcos Quejana Hotel Ayala
  • Arcos Quejana Hotel
  • Arcos Quejana Ayala
  • Arcos Quejana
  • Izalde Hotel
  • Izalde Ayala
  • Arcos de Quejana
  • Izalde Hotel Ayala

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

Contactless check-in is available.

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