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Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive

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Property grounds
Property video
A spacious lobby with a bar area, wicker furniture, and a view of the outside buildings.
12 outdoor pools
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View map
Carretera Libre 85 - Punta Sam, SM 6 Manzana 2 Lote 1 Sublote 3, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪5 min drive‬
  • Place, Mujeres Beach
    ‪8 min drive‬
  • Place, Punta Sam Beach
    ‪12 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪60 min drive‬

Room options

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About the area

Costa Mujeres

With a stay at Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive in Costa Mujeres (Costa Mujeres Resort Strip), you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. .This all-inclusive property is 17.4 mi (28 km) from La Isla Shopping Mall and 9.4 mi (15.2 km) from Cancun Mall.

What's nearby

  • Playa Mujeres Golf Club - 5 min drive - 3.2 km
  • Mujeres Beach - 8 min drive - 5.3 km
  • Punta Sam Beach - 12 min drive - 7.7 km
  • El Meco Archaeological Site - 15 min drive - 10.2 km
  • El Niño Beach - 18 min drive - 12.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬14 min walk
  • ‪Grand Caribe - ‬11 min walk
  • ‪Kulinarium Riu Latino - ‬10 min walk
  • ‪The Shores Restaurant - ‬14 min walk
  • ‪Restaurante Grill - ‬11 min walk

About this property

Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive

Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive offers 605 accommodations with espresso makers and complimentary bottled water. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations and hair dryers. This Costa Mujeres property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include coffee/tea makers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

12 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Make yourself at home in one of the 605 guestrooms featuring espresso makers and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 12 outdoor pools, you can spend some time at the private beach. Additional features at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 14 bars/lounges or 2 beach bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and laundry facilities. Event facilities at this property consist of a conference center and 2 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive has 9 restaurants on site.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 bars/lounges
  • 2 beach bars
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 12 outdoor pools
  • Beach volleyball
  • Free children's club
  • Full-service spa
  • Gym
  • Parasailing
  • Personal motorised watercraft
  • Playground

Family friendly

  • 12 outdoor pools
  • Children's games
  • Free children's club
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers

Guest services

  • Concierge services
  • Housekeeping (daily) (for a fee)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (180 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 7 buildings
  • Ballroom
  • Banquet hall
  • Built in 2025
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Majestic Mirage Costa Mujeres, All Suite Resort - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 181 reviews
Rating 8 - Good. 44 out of 181 reviews
Rating 6 - Okay. 16 out of 181 reviews
Rating 4 - Poor. 7 out of 181 reviews
Rating 2 - Terrible. 5 out of 181 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Rebecca Celeste Anne

Travelled with partner
Disliked: Cleanliness
We stayed two weeks at Majestic Mirage and, while the property has potential, it currently does not meet five-star expectations. First impressions were underwhelming, including long waits at check-in, limited communication, and inconsistent service standards. The most noticeable issue was workmanship — despite being marketed as new, there were paint splatters, unfinished grout, cracked tiles, uneven wooden walkways, and repeated repairs during our stay, giving the resort an unfinished feel. Our oceanfront suite had a beautiful view but several functional issues, including a poorly graded shower that flooded the bathroom floor, inconsistent housekeeping, a musty smell, and minibar refills requiring repeated follow-up. Butler service was friendly but limited, and no replacement was provided on days off. Dining was inconsistent: some dishes were enjoyable, but portions were small, menus were only via QR code, and basic items were difficult to obtain. Premium liquor options were limited. Beach chairs were difficult to secure even at lower occupancy, policies were inconsistently enforced, and communication around loud events impacting guests was lacking. While the setting and some staff interactions were positive, improvements in construction quality, communication, and service consistency are needed to align with a true luxury experience.
Stayed 14 nights in Jan 2026

6/10 Okay

Magdleen Taher, Tinley Park

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
The place was still under construction, rooms were not fully complete. we had a problem with the smell and water in the shower, bad tile job, the cabinet was falling apart, all the water went out of the shower. Once they figure things out, hopefully it will be good, however the managers still have not responded to me about the issues and it has been over a month. I have emailed, messages, still nothing. We stayed at the place with a bunch of family and friends. 19 people. Most of the rooms had a bad smell, some people switched rooms and still bad smell. They didn't offer the aromatherapy that they advertise, it wasn't available yet. Hopefully they fix the problems soon.
Stayed 5 nights in Jan 2026

8/10 Good

Randy

Travelled with partner
Liked: Amenities
The beach was spectacular but the resort was still being worked on hence lots of dust and noise. The room was lovely but the mini-bar service was haphazard at best. Italian, Japanese and Mexican restaurants were great, others were disappointing. Our Concierge Derian was very helpful and made the holiday better.
Stayed 14 nights in Jan 2026

8/10 Good

Elizabeth

Great food and staff. Still putting finishing touches on the facilities.
Stayed 7 nights in Jan 2026

6/10 Okay

Jessica

Travelled with family
This resort has a beautiful lobby area, lots of bars, friendly staff, great food and drinks, gorgeous beach. The grounds are very new and need time to grow.The rooms feel very slapped together, there was plaster and paint splatters all over, construction writing still on tiles, construction debris in the corners.we were here 1 week after grand opening and our room already had substantial water damage due to previous flooding in the shower. The room was very damp, and we ran the ac on high all week to try to alleviate this, but my clothes still ended up smelling musty. They need time to sort things out and train staff properly, wait times for food at the restaurants were substantial and our order was wrong quite a few times.. although they always corrected it and food was tasty;) Check in wasn’t seamless.. but we did arrive earlier than stated check in time after flying on the red eye, so we were pretty jet lagged.They told us they’d inform us when our room was ready, and that we would have a 2 queen room as I was travelling with my mom. They sent a message on WhatsApp saying our request was accepted.When we finally got our room at 4pm it had 1 king bed.. we were so ready to sleep we just took it after being told how long it would be to switch rooms. Entertainment crew is very new.. and seem disorganized.. it’s we quiet and pretty boring here during the day. Pool was a ghost town and very cold, weird configuration, no real main pool area. Shows at night are hit and miss.
Water damage In Bathroom
Construction debris in hallways
Stayed 7 nights in Jan 2026

10/10 Excellent

Sinead

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room' and entire resort was immaculate. Beach and ocean were beautiful, comfortable beach beds and lots of space. Food was all fresh and nasty Resort lacked some excitement,;could of used some better entertainment and some more options after 11pm. Great place to relax. Travelled with wife andb2 teen kids18 and 16, we all enjoyed the family time and relaxing time. Would definitely go back if they can put together more entertainment and improve the after dinner vibes
Stayed 5 nights in Jan 2026

10/10 Excellent

Aleksandr, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our butler Aaron was very professional and attentive. We have been to the Majestic many times, and this is the first time our butler went above and beyond!!!
Stayed 6 nights in Jan 2026

10/10 Excellent

David Cuevas

Stayed 5 nights in Jan 2026

8/10 Good

Maria Christina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Resort is amazing and staff very friendly. However the resort is not fully operational yet, still construction workers on site and dust. Food is excellent.
Stayed 7 nights in Jan 2026

2/10 Terrible

Evan Michael

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I couldn’t be more disappointed in our stay. The resort was not ready to open, the construction was not done. The rooms that were done had issue after issue. We had to move rooms 3 times. Everywhere you look there is poor craftsmanship and issues. The build quality is terrible. The restaurants often experience massive delays in getting food out to you. If I had know the resort and rooms would be in such bad condition I never would have went with my family.
Cracks all over the walls eveywhere
Concrete broken everywhere
Broken tile by our pool
Stayed 10 nights in Jan 2026

6/10 Okay

Abe abboud

Room ok Staff and amentinies ok
Stayed 7 nights in Jan 2026

10/10 Excellent

zifang

Stayed 5 nights in Dec 2025

6/10 Okay

Lisa

Stayed 8 nights in Jan 2026

10/10 Excellent

Amanda Elizabeth, Oshawa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort and friendly staff. Food was amazing. I highly recommend Erik or Isaac as a butler, they were amazing!
Stayed 10 nights in Jan 2026

8/10 Good

Alexander, Cliffside Park

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great food, great room, territory and building are poorly constructed. Works are in progress, sometimes loud. Understaffed significantly. Not 5 stars. Luis was our butler, fantastic: extremely helpful, great communication, very nice gentleman . Overall I enjoyed despite of the situation.
Stayed 8 nights in Jan 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great overall experience
Stayed 7 nights in Jan 2026

10/10 Excellent

Briana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service I had a great time the resort is amazing and the people who works there was amazing too! My server from the Italian restaurant Jordi was great! I will come back soon
Stayed 3 nights in Jan 2026

10/10 Excellent

Masoud

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, relaxing environment
Stayed 7 nights in Dec 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness
I am giving them a 3 only because I feel they are having grown pains as a newly opened resort. Dinner was to long of await and not enough choices honestly. The buffets were fine. The room was clean but some things didn’t look “new”. The staff is extremely friendly and I give them a 4. Our butler was amazing and very responsive. He was with us even at check out with us to make sure we were all good! The beach was great. Love the beach huts. The shows were ok with the last day of our stay being the best as they had a great Mexican celebration with great food and entertainment. I really would like to go back and give it a second chance after being opened a while.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sarah Samer

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Beautiful resort with top-notch food—we tried everything and were never disappointed. The staff are amazing, hardworking, and incredibly accommodating. The resort even has a dedicated chef for dietary restrictions. Our butler, Oscar, truly went above and beyond. He was on top of everything and surprised us throughout our stay, including special touches for our anniversary. The nightly shows were great, and Mexican Night was AWESOME. I loved that only two restaurants required reservations—it made dinners stress-free and easy to walk in anywhere. The beach was beautiful, the room was spacious, and we loved having two washrooms. The oceanfront swim-up had a gorgeous view and easy swim-out access. The only downside of the entire trip was that the pools were cold—otherwise, absolute perfection. Thank you to Oscar and all the Majestic Mirage employees who made this trip truly memorable.
Stayed 6 nights in Jan 2026

6/10 Okay

Emilio, Palisades Park

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Still largely under construction. Food/service was good. Entertainment team was great. Our room still had construction materials inside. A/C was not consistent, wifi/phone was down for 2 days. Our Butler wasnt great, said he had 20+ rooms at once and was not very reachable. Asked for pillows, aromatherapy, & a banner for our door 4 times and it was never delivered. Lots of room for growth at the resort, Elegance next door is still our favorite
Stayed 7 nights in Jan 2026

10/10 Excellent

Noémie

Stayed 9 nights in Jan 2026

2/10 Terrible

Alice

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is not ready to host for a while, things are half way open and half way done. Hotel is nothing like the pictures they posted, which is AI concept of how it’s supposed to be.
Stayed 7 nights in Jan 2026

10/10 Excellent

Mahzad

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 7 nights in Jan 2026

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We truly had a wonderful stay during our 6 days from Jan 11th-17th. We traveled with our adult children and had 2 ocean front swim out rooms. The rooms were stunning, and our oceanfront swim-out rooms did not disappoint. What stood out most was the incredible staff — everyone was warm, attentive, and welcoming. Our butler, Lalo, was absolutely amazing and made our experience extra special. The service and accommodations together made this an unforgettable stay. We also very much enjoyed the food at all of the restaurants. The last night of our stay was Mexican night in the cinco de mayo plaza. It was a very fun evening with great food, wonderful service and entertainment! The beach was beautiful and the water, warm enough to swim in. The only cons would be the lack of a central pool and the pools being too cold for this time of year. We used our patio jacuzzis quite a bit. We will definitely be returning to the Majestic Mirage. We have stayed at the Valentin, Excellence and Secrets and would rank this resort at the top of the list.
Stayed 6 nights in Jan 2026