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North Pier Hotel

3.0 star property

Photo gallery for North Pier Hotel

Relax in a seaside setting with wicker furniture and ocean views.
Situated on a street with a stone wall, this building features multiple levels with balconies and large windows, offering outdoor seating areas with umbrellas.
Kitchen features a central island, microwave, and oven above the countertop, with a tiled floor and window.
Relax in the open-plan lounge with sofas, a coffee table, and plenty of natural light.
Relax in this inviting space with a large bed, a comfortable armchair, and a small table.

Popular amenities

  • Bar
  • Pool
  • Free WiFi
  • Parking included

Explore the area

Map
5 The Esplanade, Cowes, VIC, 3922
  • Phillip Island Ferry Dock
    ‪2 min walk‬
  • Cowes Beach
    ‪2 min walk‬
  • Phillip Island Wildlife Park
    ‪5 min drive‬

Room options

View all photos for Bay View Queen Room

Bay View Queen Room

Bay View Queen Room

8.4 out of 10
Very good
(18 reviews)
  • 40 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bay View Spa Room

Bay View Spa Room

Bay View Spa Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Bay view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Room, Multiple Beds, Bay View

Room, Multiple Beds, Bay View

Room, Multiple Beds, Bay View

  • 40 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Guest Room

Guest Room

Guest Room

8.0 out of 10
Very good
(17 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Budget Family Room

Budget Family Room

Budget Family Room

8.6 out of 10
Excellent
(12 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Budget Room

Budget Room

Budget Room

7.8 out of 10
Good
(39 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bay View Room

Bay View Room

Bay View Room

8.2 out of 10
Very good
(17 reviews)
  • 40 sq m
  • Bay view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Bay View Family Room

Bay View Family Room

Bay View Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Bay view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

View all photos for Two Bedroom Bay View Apartment

Two Bedroom Bay View Apartment

Two Bedroom Bay View Apartment

  • 60 sq m
  • Bay view
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Four Bedroom Pool View Townhouse

Four Bedroom Pool View Townhouse | Living area

Four Bedroom Pool View Townhouse

  • 120 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds

View all photos for Bay View Suite

Bay View Suite

Bay View Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Four Bedroom Townhouse

Four Bedroom Townhouse | Terrace/patio

Four Bedroom Townhouse

  • 120 sq m
  • Sleeps 12
  • 1 Queen Bed, 2 Double Bunk Beds, 5 Twin Bunk Beds and 1 Twin Bed

View all photos for Guest Suite

Guest Suite

Guest Suite

7.8 out of 10
Good
(17 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Dorm Room - 4 Share

1 bedroom, bed sheets

Dorm Room - 4 Share

  • 30 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Dorm Room - 6 Share

Dorm Room - 6 Share

Dorm Room - 6 Share

  • 30 sq m
  • Sleeps 6
  • 3 Twin Bunk Beds

View all photos for Dorm Room - 2 Share

Dorm Room - 2 Share

Dorm Room - 2 Share

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

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About the area

Cowes

With a stay at North Pier Hotel, you'll be centrally located in Cowes, within a 15-minute drive of Penguin Parade and Cowes Beach. .This beach hotel is 0.1 mi (0.2 km) from Phillip Island Ferry Dock and 0.1 mi (0.2 km) from Silverleaves Beach.

What's nearby

  • Phillip Island Ferry Dock - 2 min walk - 0.2 km
  • Cowes Beach - 2 min walk - 0.2 km
  • Silverleaves Beach - 3 min walk - 0.3 km
  • Phillip Island Wildlife Park - 5 min drive - 3.8 km
  • A Maze'N Things - 7 min drive - 6.5 km

Getting around

  • Melbourne Baxter Station - 73 min drive
  • Avalon Airport (AVV) - 143 min drive

Restaurants

  • ‪Phillip Island Football Club - ‬10 min walk
  • ‪Kristo's Charcoal Rotisserie & Salad Bar - ‬4 min walk
  • ‪The Jetty Restaurant - ‬6 min walk
  • ‪Fig & Olive at Cowes - ‬9 min walk
  • ‪G'Day Tiger - ‬5 min walk

About this property

North Pier Hotel

Hotel on the beach, with outdoor pool
North Pier Hotel offers 62 accommodations with hair dryers. Televisions come with digital channels.
An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 62 guestrooms. Digital television is provided for your entertainment.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a satisfying meal at North Pier Hotel serving guests of North Pier Hotel. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-in, express check-out, and ATM/banking services. Free self parking is available onsite.
North Pier Hotel - This restaurant serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • North Pier Hotel

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Outdoor pool
  • Pool gate

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6:30 PM on weekdays must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Continental Cowes
Continental Hotel Cowes
North Pier Hotel Hotel
North Pier Hotel Cowes
North Pier Hotel Hotel Cowes

North Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 1007 reviews
Rating 8 - Good. 364 out of 1007 reviews
Rating 6 - Okay. 166 out of 1007 reviews
Rating 4 - Poor. 90 out of 1007 reviews
Rating 2 - Terrible. 58 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Lucy

Travelled with family
Liked: Cleanliness
Not bad for a budget stay- a bit noisy as - pub is part of the complex and the walls are paper thin- but the location and pricing are great
Stayed 1 night in Jun 2025

8/10 Good

Keryn

Liked: Cleanliness, staff & service
Friendly staff. Opposite beach
Stayed 1 night in May 2025

8/10 Good

Alan, nantwich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Chanhelen

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist, they are very friendly 👍❤️
Stayed 1 night in Apr 2025

4/10 Poor

Katie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The location was the best thing. The faculties were very poor quality, and couldn’t change temperature on the sink as handle was starting to break. Not really worth the price we paid.
Stayed 1 night in Apr 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location,dining/activity options/friendly staff.
Stayed 1 night in Apr 2025

4/10 Poor

glynis

Disliked: Property conditions & facilities
No exhaust fan in the bathroom which made the floor sticky and slippery. Only one bedside table. There was enough room for a small table and two chairs which would have made it easier to make a cup of tea. Noisy fridge. Had to turn it off during the night.
Stayed 1 night in Apr 2025

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was advertised with a spa, i specifically booked it for this reason. There was no spa. Staff did nothong except make excuses. I called Wotif tjey tried but the staff had already changed the ad so it looked like i was wrong to Wotif, stadf were rude, condescending unhelpful and arrogant DO NOT RECOMMEND WILL DEFINITELY NOT RETURN!! Only stayed as it was to late to find anytime else. Room wasnt clean, subbish in bin from last people
Stayed 1 night in Apr 2025

8/10 Good

Diana

Travelled with family and small children
Loved the view, walkable to the beach, seeing the sunrise and sunset. Great for families.
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort

Great Location

Lovely location
Stayed 1 night in Apr 2025

8/10 Good

Minh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy with pre-arival checked in. Room was budget, not clean, but doable. Good luck with parking especially with Saturday Market.
Stayed 2 nights in Apr 2025

8/10 Good

Nicola

Disliked: Property conditions & facilities
Room was great, beds comfortable, location is great. Unfortunately, we were placed near an outdoor smoking area even though we had a 6year old child. The Internet and TV access was awful, you couldn't watch half the channels, and the internet cut out constantly. Not great when you're sitting in a room at night with your child. I expect it would be noisy in peak summer periods.
Stayed 2 nights in Apr 2025

6/10 Okay

Georgie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Excellent location along the esplanade & friendly staff. Very hard mattresses-checked out a day early due to same. Very loud from the bar/bistro downstairs- very difficult with toddler/baby to get them to sleep (not hotels fault) just something we didn’t consider. Average cleanliness- dirty/stained carpet , skirting boards & lights inside in need of deep clean. Very minimal parking outside room therefore had to park on street- although we booked during peak period. Otherwise hotel located in a great area with stunning bay views.
Stayed 4 nights in Apr 2025

6/10 Okay

Emma

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

“Unexpected guest in the walls…”

Stayed here for 3 nights and the room itself was fine — pretty average in terms of cleanliness and amenities, nothing fancy but did the job. Unfortunately, the experience took a turn when a possum somehow made its way into the room. Yes, you read that right — an actual possum. Staff were quick to respond and managed to block its entry, but there wasn’t anyone on the property to chat to. I appreciated the attempt. But the drama didn’t end there. All night long, the possum (or possibly its noisy relatives) scratched and thumped around in the walls. It was like trying to sleep next to a wildlife documentary. Would’ve been a decent stay if not for the uninvited nocturnal guest and the chorus of wall scratching that followed. Great if you’re into rustic charm and surprise animal encounters — otherwise, bring earplugs.
Stayed 3 nights in Apr 2025

10/10 Excellent

nick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beds comfortable Was good location Just a bit noisy being on esplanade
Stayed 1 night in Apr 2025

2/10 Terrible

Delina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no cooking facilities no chairs tables nothing in room pretty much it was noisy and poor condition property
Stayed 2 nights in Apr 2025

10/10 Excellent

Frederic

Liked: Cleanliness, property conditions & facilities
Perfect place
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great position. Walking distance to everything
Stayed 4 nights in Apr 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Emil

Stayed 1 night in Apr 2025

8/10 Good

Susan

Close to local restaurants and cowes beach. Reception staff extremely friendly and helpful as were the bistro staff. We had a 3 night stay and bed not made next day and no tea and coffee re supplied. Yesterday staff neglected to leave any toilet paper but bistro helped us out as we only realised this at 6:20pm. Meals is bistro a very large serving We upgrade to a different room which had two queen beds although we only needed one. Bed fairly hard and uncomfortable and bathroom cleaning could do with a bit of extra work especially shower curtain rail Couldn’t fault the female receptionist on our arrival
Stayed 3 nights in Apr 2025

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across from the beach. Comfy beds. Only issue I had was trying to lug my bag up the stairs to the room and back down.
Stayed 2 nights in Apr 2025

8/10 Good

Erica

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Loved the kids area above the restaurant, 2 inflatable bouncy obstacle courses and the movie theatre. Would have been good with a small area for smaller children/toddlers like foam building blocks etc. There was an empty area for something like that. Great walking distance from the main st of Cowes and the beach. Would have been good if the restaurant did brekkie or provided a toaster within the family budget room.
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Liked: Staff & service
Disliked: Amenities
People servicing the room changed air condition settings from warm
Stayed 4 nights in Apr 2025

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay - We had read a range of mixed reviews but we need not have worried ! We stayed in a Queen Bay View Room and were pleasantly surprised. The rooms were clean and tidy, very comfortable beds and plenty of room to move around with 2 adults and a teenager ! The views were amazing day and night from the 3rd floor! It was well located to walk across to the beach, jetty or down the Main Street for eateries. The hotel has a range of delicious meals as well. All staff from reception to house keeping were friendly and welcoming. Check in was easy and a pleasant surprise to receive a text message to say our room was ready before check in time. Things to note * there is no lift - if you want the views be prepared to walk up stairs (not a massive amount but handy to know) * off street parking is limited especially if you don’t get back until late afternoon and in the evening - but we had no trouble finding off street parking but could be challenging in peak times * shower water pressure was AMAZING- but the drain couldn’t keep up and our shower base over flowed every night and it was VERY slippery on the tiles. Overall we were very happy with our stay and wouldn’t hesitate to return, and we were already talking around returning in September.
Stayed 3 nights in Apr 2025