Dreams Cozumel Cape Resort & Spa - All Inclusive

4.0 star property

Photo gallery for Dreams Cozumel Cape Resort & Spa - All Inclusive

Front of property
Property video
Outdoor banquet area
Restaurant
Suite, 1 King Bed, Ocean View (Master) | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera Costera Sur Km 12.9, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪2 min walk‬
  • Place, Paradise Beach
    ‪13 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪2 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪18 min drive‬

Room options

Double Suite Junior with View

  • 41 sq m
  • Sleeps 3

Suite Junior with Pool View

  • 44 sq m
  • Sleeps 3

Double Suite Junior with Pool View

  • 44 sq m
  • Sleeps 3

Suite Junior with Pool View

  • 74 sq m
  • Sleeps 3

Double Suite Junior with Pool View

  • 74 sq m
  • Sleeps 3

Suite Junior with Sea View

  • Sea view
  • 44 sq m
  • Sleeps 3

Double Suite Junior with Sea View

  • Sea view
  • 44 sq m
  • Sleeps 3

Suite Junior with Sea View

  • Sea view
  • 44 sq m
  • Sleeps 3

Double Suite Junior with Sea View

  • Sea view
  • 44 sq m
  • Sleeps 3

Suite Junior with Beach View

  • Beach view
  • 74 sq m
  • Sleeps 3

Double Suite Junior with Beach View

  • Beach view
  • 74 sq m
  • Sleeps 3

Suite Master with Sea View

  • Sea view
  • 148 sq m
  • Sleeps 2

Quadruple Suite Junior with Pool View

  • 88 sq m
  • Sleeps 4

Family Suite (Preferred Club)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Pool View (Preferred Club)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

8.6 out of 10
Excellent
(17 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View (Preferred Club)

7.4 out of 10
Good
(6 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View (Preferred Club)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Master)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite Junior

  • 44 sq m
  • Sleeps 3

Preferred Club Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Cozumel

With a stay at Dreams Cozumel Cape Resort & Spa - All Inclusive in Cozumel, you'll be a 4-minute walk from Paradise Beach and within a 5-minute drive of Mr. Sancho's Beach Club. .This all-inclusive property is 3 mi (4.8 km) from San Francisco Beach and 9.1 mi (14.6 km) from Cozumel Maritime Terminal.

What's nearby

  • Arrecifes de Cozumel National Park - 2 min walk - 0.2 km
  • Paradise Beach - 13 min walk - 1.1 km
  • Mr. Sancho's Beach Club - 2 min drive - 1.8 km
  • Playa Mia Grand Beach and Water Park - 2 min drive - 2.2 km
  • San Francisco Beach - 5 min drive - 5.0 km

Getting around

  • Cozumel Intl. Airport (CZM) - 24 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬6 min drive
  • ‪The Money Bar - ‬10 min drive
  • ‪Roots Beach Club - ‬8 min drive
  • ‪Coral - ‬5 min drive
  • ‪Beach Club - ‬6 min drive

About this property

Dreams Cozumel Cape Resort & Spa - All Inclusive

On private beach with outdoor pool, near Mr. Sancho's Beach Club
Dreams Cozumel Cape Resort & Spa - All Inclusive offers 154 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations include single sofa beds. 55-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
A private beach and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.
Make yourself at home in one of the 154 individually decorated guestrooms, featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Dreams Cozumel Cape Resort & Spa - All Inclusive has 4 restaurants on site.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Snorkelling
  • Yoga classes

Family friendly

  • Free children's club
  • Free rollaway/extra bed
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 4 buildings
  • 4 floors
  • Built in 2022
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Single sofa bed

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Cozumel Cape Resort Spa All Inclusive
Dreams Cozumel Cape Resort & Spa - All Inclusive Cozumel

Dreams Cozumel Cape Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 190 out of 410 reviews
Rating 8 - Good. 83 out of 410 reviews
Rating 6 - Okay. 66 out of 410 reviews
Rating 4 - Poor. 40 out of 410 reviews
Rating 2 - Terrible. 31 out of 410 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great as usual, and the staff was excellent!
Stayed 5 nights in Nov 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the accessibility to Secrets. We actually ate a lot of the meals at Secrets. The pool volleyball was a lot of fun. Snorkeling was good. Lots of good beach for long walks. We will return to this resort after the renovation of Sunscape into a larger dreams/ secrets.
Sky bar
View from room 3433
The chapel
Paradise beach is a short walk away
Stayed 7 nights in Oct 2025

10/10 Excellent

Samantha R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice, something to do everyday, beautiful view for eating
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus Gabriel, Katy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the moment we arrived to Dreams, it was a amazing experience. From the friendly greeting staff to the incredible views, Food, and shows! Its truly an amazing experience experience and can't wait to come back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Everett L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was doing conctruction work
Stayed 7 nights in Oct 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean front swim up was amazing. Only 26 steps to the sea for me. The bar was easy access and the selection of drinks was good. My favorite drink was the blue Hawaiian. The employees were friendly, as well.
Stayed 6 nights in Oct 2025

2/10 Terrible

Jarmila, Greenwood Village

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There is a reconstruction going on. You hear all noise during the day. It doesn’t feel like a vacation. The beach has seaweed issues. The restaurants are closed frequently. The regular staff which provides the service is very nice and they will do everything for you, but we met some nasty and very rude staff members as well who called themselves “supervisors”. Generally will not recommend this resort (Dreams at Cozumel). There are so many other nice places to be.
Stayed 7 nights in Oct 2025

10/10 Excellent

Raphael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at this resort for four years. The staff is wonderful! I always get an ocean front room, and the views are amazing. I go twice a year for diving.
Stayed 9 nights in Sep 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Beautiful
Stayed 7 nights in Sep 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a wonderful view of the ocean and was very clean. Despite being next to the ocean the room was not musty. The staff was friendly and helpful with anything needed. i will certainly be back.
Stayed 3 nights in Sep 2025

6/10 Okay

Monique

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff. Oceanfront swim out the best.
Stayed 4 nights in Sep 2025

8/10 Good

Chantel, Snohomish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems to be a great dive shop attached to the Dreams HOTEL We spoke with Louisa for future dive vacation , she was impressive to talk to and we look forward to our next Dive vacatwith her.
Stayed 1 night in Sep 2025

2/10 Terrible

Precious

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst all-inclusive and vacation experience of my life. The room conditions were not to the level of the advertised standard. I had a room with several bugs and roaches, water leaks, mold and the food was not consumable. They finally changes my room after 2 days to a down gradec and never gave me a refund for the swimout room I paid for. I feel scammed with all of the false advertising. I had to travel through an abandoned resort to get to Secrets where they didnt have enough space to accomidate guests I will never go to this resort or recommend it to anyone. I have pictures to support the filthy room they gave me.
Stayed 4 nights in Aug 2025

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos encanto la playa y las vistas del hotel. Almorzar cada manana con vista al mar fue muy padre. Kristel y Yajaira del buffet fueron muy amables, siempre recbiendonos con una sonrisa y Kristel muy atenta se acordaba de nuestro apellido. Gloria es muy atenta y hace muy ricos omelets y pancakes. Tienen un excelente servicio al cliente, cuando les agradeces te contestan "es un placer". El Sr Irham muy atento, respetuoso y platicador nos ayudaba a tomar algunas actividades. Wendy la chica de los drinks nos cayo super, es muy amable y trabajadora. Ademas Luz, de entretenimiento se ve que ama su trabajo y sabe tratar a las personas. La habitacion super comoda, amplia y la cama muy confortable. Sin duda regresariamos a este hotel. El unico inconvenciente esta en el check in. Las personas que te atienden podrian ser mas amables y asignarte el cuarto a tiempo. Aunque llegamos temprano al hotel y fuimos varias veces a la recepcion se tardaron mucho en entregarnos el cuarto(y no eramos los unicos) . Finalemente nos entregaron la habitacion despues de las 3:30 pm. Creo que podrian mejorar en eso.
Stayed 3 nights in Aug 2025

10/10 Excellent

Walter

Liked: Cleanliness
Stayed 5 nights in Aug 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing drinks
Stayed 4 nights in Aug 2025

10/10 Excellent

Kristi Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodative staff, good managers and beautiful property.
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida está bien, pero le falta variedad a los snacks.
Stayed 3 nights in Aug 2025

4/10 Poor

Scott

Disliked: Amenities, property conditions & facilities
We will not return. We went last year and had such a good time my husband and I went back again this year. We will not return. Hyatt took over this property a couple of years ago and are making changes in all the wrong ways. The food quality went from excellent to mediocre at best. We were woken up each morning at 8:30 by construction workers using a jack-hammer right outside our door (no exaggeration!). When we complained about the noise we were told we could change rooms if we felt it was necessary, but not until 3:00 or 4:00. There were no other concessions or solutions offered and the manager never contacted us (no surprise there). Our swim-out pool had a ring of green slime on the walls around it. I watched them clean the pool walls every day last year and not once this year. Overall, the property looks run-down. On the positive side, the snorkeling from the beach is excellent.
Stayed 7 nights in Aug 2025

6/10 Okay

Derrick

Travelled with family and small children
Liked: Cleanliness, staff & service
The employee's were great
Stayed 5 nights in Jul 2025

10/10 Excellent

John Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for families
Stayed 6 nights in Jul 2025

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to vacate. Great experience from the time you arrive to the time you depart.
Stayed 2 nights in Jul 2025

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good afternoon, I had a terrible experience — truly one of the worst I've ever encountered. From the moment I arrived, the staff was unwelcoming and inattentive. The lobby is extremely small, barely accommodating ten people. The buffet restaurant was unacceptable: the food was of very poor quality, and the fruit was covered in flies — absolutely appalling. The pool area looked more like a small backyard pool or a kiddie splash zone than what you'd expect from a hotel. The rooms were outdated, equipped with mini-split air conditioners that, unsurprisingly, didn’t work. For the price they charge, this hotel is simply not worth it. It was such a disappointing experience that I decided to leave the very next day, fully aware I might lose my money since I booked through Expedia. Fortunately, I found The Westin Cozumel, which offered an infinitely better experience for the same price. I sincerely hope others don't make the same mistake I did.
Stayed 4 nights in Jun 2025

8/10 Good

Ruby Lynn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time, staff was awesome and the location was perfect. Only complaint was the dining options for breakfast and lunch were too limited.
Stayed 5 nights in Jul 2025