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El CozumeleƱo Beach Resort - All Inclusive

3.5 star property

Photo gallery for El CozumeleƱo Beach Resort - All Inclusive

Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Property video
Reception
Premium Sky Top Room
Buffet

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Bar
  • Spa
  • All-inclusive
  • Housekeeping

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • San Miguel Church
    ā€Ŗ7 min driveā€¬
  • Punta Langosta Pier
    ā€Ŗ8 min driveā€¬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ā€Ŗ8 min driveā€¬

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate

Garden View Expedia Rate

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

Premium Sky Top Room

Premium Sky Top Room

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

Sky Ocean View

Sky Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (1019)
The price is NZ$346
for 1 room
includes taxes & fees
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About the area

Cozumel

Located in Cozumel (Zona Hotelera Norte), El CozumeleƱo Beach Resort - All Inclusive is within a 10-minute drive of Punta Langosta Pier and San Miguel Church. .This all-inclusive property is 5.1 mi (8.2 km) from Stingray Beach and 9 mi (14.4 km) from Chankanaab National Park.

What's nearby

  • Cozumel Museum - 6 min drive - 6.4 km
  • Cozumel Maritime Terminal - 7 min drive - 6.8 km
  • San Miguel Church - 7 min drive - 7.1 km
  • Punta Langosta Pier - 8 min drive - 7.5 km
  • Chankanaab National Park - 18 min drive - 17.4 km

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ā€ŖIslands Beach Club - ā€¬11 min walk
  • ā€ŖMarimex - ā€¬9 min drive
  • ā€ŖGuido's - ā€¬6 min drive
  • ā€ŖCocotiki - ā€¬1 min walk
  • ā€ŖTequila Beach Club Cozumel - ā€¬2 min drive

About this property

El CozumeleƱo Beach Resort - All Inclusive

Family-friendly fun on the beach, with 5 outdoor pools
El CozumeleƱo Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
5 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 251 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, 2 hot tubs, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at El Cocal Restaurant, one of the property's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Cozumel? This property has 5381 square feet (500 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La PĆ©rgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ć  la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La PĆ©rgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 2 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,381 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El CozumeleƱo Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El CozumeleƱo Beach Resort - All Inclusive Cozumel

El CozumeleƱo Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 315 out of 1130 reviews
Rating 8 - Good. 287 out of 1130 reviews
Rating 6 - Okay. 223 out of 1130 reviews
Rating 4 - Poor. 149 out of 1130 reviews
Rating 2 - Terrible. 156 out of 1130 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Kaiwen

Travelled with partner
Liked: Staff & service
Not in great condition and service was not as good as usual. Maybe time of year we went. I don't know. Disappointed though because we stayed there many years ago and it was Fantastic!
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Mark Richard

Liked: Cleanliness, staff & service
A bit dated but location/service was amazing. We certainly were able to look over dated rooms.
Stayed 5 nights in Mar 2025

8/10 Good

Leanne

Liked: Amenities, property conditions & facilities
Quiet, peaceful and safe
Stayed 4 nights in Mar 2025

10/10 Excellent

Betsabe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend el cozumeleƱo to stay! Beach area itā€™s fantastic, quiet.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gregory, Nephi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have gone here 5 times now, with and without kids and will return
Stayed 4 nights in Mar 2025

4/10 Poor

kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
All of the rooms have an incredible Oceanfron view, and the staff is very friendly and do their best. However, there are only two restaurants on the property. If you get in line at 7:45 AM each morning, you can eat at the a la carte one which is okay. You will eat most of your meals in "The Birdcage" outside. They have erected netting around the restaurant to keep the birds out, but they get in with minimal effort. The birds freely walk in, and eat from the open bowls of granola, coconut, bread, etc. They also peck on the utencils you will use to dish up your warm buffet options, and will keep you on guard of your meal at your table, and often land on your table and or plate. The only good food at the buffet is a taco or quesadilla prepared in front of you by the cook, however they use the same tongs to handle the raw meat that they cook with and load your plate. The free snorkel tour is quite nice, we did it three times. In my opinion, you work too hard to spend your vacation time here.
Stayed 7 nights in Mar 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

Ben

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The view from our balcony was spectacular. The grounds outside, pool, landscaping, etc. were very nice. The 1 restaurant for dinner was quite good. The buffet was below average for the Cancun/ Cozumel area. The first thing we noticed when we got to our room was no mini fridge. Weā€™ve NEVER been to any property in the area that didnā€™t have a mini fridge. Apparently itā€™s a huge upgrade $$ to get one. We had medicine that needed to be kept cold. They wanted $ 10 dollars a day to keep it cold for us. No ice machines. If you needed ice you had to talk the bartender into giving you some. Hot water or ANY water was hit and miss. We had two hot showers each the entire eight days. There was NO water on multiple occasions. The bed was the WORSE weā€™ve ever slept on. A few days later we were both still sore from sleeping on it. No phone in the room to order room to order room service or anything else. The ā€œfitness center ā€œ was a joke. If youā€™re looking for a comfortable room and decent food, this is not the place. We have been to the area many, many times. We will NOT be returning to this resort .
Stayed 8 nights in Mar 2025

6/10 Okay

Keri

Stayed 1 night in Mar 2025

6/10 Okay

Jacob

Liked: Staff & service
Stayed 7 nights in Mar 2025

2/10 Terrible

Robbyn

Stayed 7 nights in Mar 2025

2/10 Terrible

Robbyn

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very run down property. Have stayed here before but it is horrible now. No hot water, faucets were coming off the sink, the towel rack fell out of the wall, toilet wasnā€™t working and the mattresses are 20 years old. Donā€™t get sucked in by the price. We will ONLY stay at the Westin next door from now on.

6/10 Okay

Alyssa

Travelled with family
Liked: Staff & service
Pros: the beach is very nice, easy to use snorkel equipment, staff were friendly. Cons: they advertise fitness room which is 2 terrible old ellipticals and some 3 pound weights. The food is pretty much the same thing everyday and not that good. The beds are tiny, maybe smaller than a full. Air conditioning in the room was loud and didnā€™t work well.
Stayed 5 nights in Mar 2025

2/10 Terrible

Ronit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be one of the most horrible experiences Iā€™ve ever had at a vacation resort. The place is in desperate need of repair/renovation - very dated. Itā€™s was breaking apart at the seems the whole week we were there! Limited food choices (1 outdoor dining area/ 1 indoor), no entertainment, nothing to do!
Stayed 7 nights in Jan 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay; the service is excellent. In my opinion, the beach is one of the best on the island. The food is very good and has great flavor. Cozumel Airport is less than 10 minutes away. Itā€™s also quite close to downtown, and I liked that there is transportation available outside the hotel at all times with very affordable prices. The only thing I donā€™t recommend is buying tour packages for any activity at the hotel; I paid twice as much as it actually costs, and the tour service was not very good. The tour included a fish ceviche, but we were given an onion salad instead. However, I definitely recommend the hotel. My family and I had an amazing time!
Stayed 3 nights in Mar 2025

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Yes Iā€™d go again

The hotel was very clean and the ocean view from the room was amazing. The room was huge! Iā€™d say it is a little dated but that didnā€™t bother me at all. The bed and pillows were comfortable. They had a fabulous beach. The water was clear and calm and so many fish. The food was good too.
Stayed 2 nights in Mar 2025

2/10 Terrible

Michelle

Stayed 7 nights in Mar 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price, location, snorkeling, ocean views,
Stayed 11 nights in Feb 2025

10/10 Excellent

Somer A

Liked: Cleanliness, staff & service, property conditions & facilities
The ocean was amazing
Stayed 4 nights in Mar 2025

4/10 Poor

Philip

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The place was dated from the early 1980's (I think). It appeared to be built with speed in mind and on a budget. My sink taps only turn off if they were placed in a strategic location. The actual taps or pipes had a permanent leak and was a weak spray. Those were my main concerns. The person I was with told me that his room had at least one bug in it and he said it looked like a homeless person was living there. Also, the air conditioning was very loud. I turned it off for the quiet and the room was a great temperature in March. The food was nice. Unfortunately, we only stayed there for breakfast. The beach seemed nice and sandy. Everything else seemed reasonable or better than everage.
Stayed 1 night in Mar 2025

6/10 Okay

Sheila

Liked: Staff & service
Stayed 7 nights in Mar 2025

6/10 Okay

erik

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Xx
Stayed 7 nights in Mar 2025

6/10 Okay

Joan

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
4th time here. Super friendly staff, nice pool and great snorkeling in front of the hotel.Saw a few stingrays and barracudas
Stayed 4 nights in Mar 2025