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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

Photo gallery for El Cozumeleño Beach Resort - All Inclusive

Aerial view
Exterior
Garden View Expedia Rate
Tennis court
Premium Sky Top Room

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Bar
  • Spa
  • All-inclusive
  • Housekeeping

Explore the area

View map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • San Miguel Church
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪8 min drive‬

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate

Garden View Expedia Rate

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

Premium Sky Top Room

Premium Sky Top Room

7.6 out of 10
Good
(17 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

Sky Ocean View

Sky Ocean View

7.2 out of 10
Good
(9 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Cozumel

Located in Cozumel (Zona Hotelera Norte), El Cozumeleño Beach Resort - All Inclusive is within a 10-minute drive of Punta Langosta Pier and San Miguel Church. .This all-inclusive property is 5.1 mi (8.2 km) from Stingray Beach and 9 mi (14.4 km) from Chankanaab National Park.

What's nearby

  • Cozumel Museum - 6 min drive - 6.4 km
  • Cozumel Maritime Terminal - 7 min drive - 6.8 km
  • San Miguel Church - 7 min drive - 7.1 km
  • Punta Langosta Pier - 8 min drive - 7.5 km
  • Chankanaab National Park - 18 min drive - 17.4 km

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Islands Beach Club - ‬11 min walk
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬3 min walk
  • ‪La Monina Restaurante & Beach Club - ‬4 min drive
  • ‪El Cozumeleño Beach Resort - ‬1 min walk
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive

About this property

El Cozumeleño Beach Resort - All Inclusive

Family-friendly fun on the beach, with 5 outdoor pools
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the property. 5 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 251 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a health club, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at El Cocal Restaurant, one of the property's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Cozumel? This property has 5381 square feet (500 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Miniature golf
Tennis

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Kayaking
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,381 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

Reviews

El Cozumeleño Beach Resort - All Inclusive Reviews

7.0

Good

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 370 out of 1205 reviews
Rating 8 - Good. 293 out of 1205 reviews
Rating 6 - Okay. 233 out of 1205 reviews
Rating 4 - Poor. 152 out of 1205 reviews
Rating 2 - Terrible. 157 out of 1205 reviews

Reviews

10/10 Excellent

Ronnie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Christopher

Disliked: Amenities, property conditions & facilities
The beach was beautiful
Stayed 5 nights in Jun 2025

8/10 Good

Jeffery Karl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beach Ocean very clear awesome sunset from Room!
Stayed 6 nights in Jun 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience. All staff so kind and helpful. We will go back again next year.
Stayed 7 nights in Jun 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Ebrything & ebrybody coming back September for sure don jaime en el buffet. Al 💯
Stayed 5 nights in Jun 2025

10/10 Excellent

Kenneth Carl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No comment
Stayed 18 nights in May 2025

2/10 Terrible

Eric

Disliked: Property conditions & facilities
Main pool was closed. Mold in bathroom and shower. Food wasn’t very good.
Stayed 7 nights in May 2025

2/10 Terrible

noel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is extremely dated and not well maintained. The property's website also stated that the buffet was available all day. That was one of the selling points. After arriving, we were told that the buffet was not available during lunches because it was "low season." It was odd that they offered "room service" as part of their all inclusive package, but there was no phone in the room to call for room service. There was one restaurant onsite that had the strictest dress code. A dress code that did not belong to a property in the state that is was in. The rooms were dirty and the AC in our room did not work. The only fix they had was to provide us with an oscillating fan that was rusted and on it's last leg. The curtain to was on rusted rails that were broken, with one set of wheels fallen off the tracks. The bathroom was not great. The shower stall door was in a state of disrepair. The quality of the food was poor and the number of birds swarming inside the eating area made us not want to sit for too long fearing bird crap falling on our heads or food. The only upside was that the water at the beach was nice. We lasted one night, making reservations for the next day at the Iberostar further down the island. The Iberostar was the extreme opposite of this property and saved our Cozumel holiday.
Stayed 3 nights in Jun 2025

10/10 Excellent

bruce

Stayed 13 nights in May 2025

2/10 Terrible

Herendyda

JUST DONT!!!! Pictures look good online, but the room it’s actually really bad, AC doesn’t work, the room smells Ike mold, the bathrooms are so old and rusty,I supposedly got one of the nicest suites and it was a completely disappointed, the food it’s terrible, everything seems diluted.. I could go on and on… but please just stay somewhere else I would recommend, el presidente or the Westin…
Stayed 1 night in May 2025

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. Food was very good with a different variety to choose from. The beach was perfect!
Stayed 3 nights in Jun 2025

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Julie

Stayed 5 nights in May 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everybody was super nice. The beds are hard. But I didn’t go to sleep. The ad said there was one excursion included per day but that was not true. We did one of the two that were offered that was $100 per person that was great. There was a sheet that had multiple excursions but I was told they weren’t available. That they only had two. They are doing lots of work on the place. The food was great. The snorkeling outside of El Cozumeleno was amazing. The drinks weren’t fancy but they were tasty. You could do the menu at all meals or buffet it. But for dinner, make the reservations.
Stayed 6 nights in May 2025

10/10 Excellent

JESUS, HOUSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 2 nights in May 2025

8/10 Good

Cynthia J

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Service was great even though staff was minimal. Food was excellent. Large pool was in dire need of chemicals, very cloudy and green. No amount of vacuuming fixed the problem. No entertainment, all pool staff was required to paint outside areas, this was inappropriate for all of your guests. I have been coming here 20 years, and i was disappointed for the first time. I was sorry to see Christian leave, he's a longtime friend. For three days we had no hot water, then one of the shower handles broke, and thankfully maintenence fixed it fairly quickly. Thanks to the many staff members for excellent services, from wait staff, bartenders, Cesar, housekeeping, and Roberto in the lobby.
Stayed 7 nights in May 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay tremendously!!! Everyone is so kind. Especially the waiters Paulino, Pedro !!! Best service. The food Amazing, The views are Heaven. We will be back. ❤️❤️❤️❤️
Stayed 6 nights in May 2025

8/10 Good

Clint

Travelled with family
Liked: Cleanliness
Excellent customer service! Great location with beautiful view.
Stayed 11 nights in May 2025

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible don’t go there
Stayed 7 nights in May 2025

10/10 Excellent

John

Stayed 5 nights in Apr 2025

4/10 Poor

Carrie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I hate having to leave a negative review as this was a return trip for us to this resort and we enjoyed our stay before. This time, however, we were extremely disappointed. First, the A/C could not keep up with the humidity, so everything in our room felt damp the whole time. There was always only one pool available, except for the last day of our stay, when they finally had both of them open. They did not have a lunch or dinner buffet available, like the last time we were there... so only had access to a very limited menu. We had dinner at the on-site restaurant only once, because the A/C wasn't functioning and it was 100 degrees in there. But the deal breaker for me was when one of the staff just opened our door at 10 pm without knocking, even though we had the Do Not Disturb on the door! Most of the staff are extremely friendly and helpful and you can't beat the water there, but I'm afraid we won't be returning. Several of the promised amenities that we had paid for were not functioning and a staff member breached our room unannounced and management did nothing to "resolve the issue" besides offering to change our room and an apologize for the inconvenience.
Stayed 7 nights in May 2025

4/10 Poor

JENNIFER LABENTHA, RICHMOND

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room i was in had a good view but the furniture was old and looked like it had bugs. Maintenance came to fix dresser and toilet. There was no phone in the room so i had to go to front desk for anything. Front desk handed out beach towels and everything else besides checking in people too on same line.
Stayed 3 nights in May 2025

10/10 Excellent

Lorie R, Keller

Liked: Cleanliness, staff & service
El Coz has one of the nicest beaches and has excellent snorkeling, as well as other activities. We've been going here for over 20 years and always thoroughly enjoy our stay. It is getting older and in need of a face-lift but the staff are like family and always take great care of us.
Stayed 7 nights in May 2025

4/10 Poor

Ashley

Travelled with partner
Disliked: Property conditions & facilities
Friendly guests. Uncomfortable bed. Elevator didn’t work the entire time. Not always easy getting food. Birds kept getting into dining and eating the food. Shower didn’t drain.
Stayed 4 nights in May 2025

10/10 Excellent

brandon daniel, Clarkston

Stayed 7 nights in May 2025