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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

Photo gallery for El Cozumeleño Beach Resort - All Inclusive

Exterior
Property video
Exterior
Front of property – evening/night
Buffet

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • All-inclusive
  • Housekeeping
  • Gym

Explore the area

View map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Place, Isla de Pasion
  • Place, San Miguel Church
    ‪28 min drive‬
  • Place, Punta Langosta Pier
    ‪29 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪23 min drive‬

Room options

View all photos for Garden View

Garden View

Garden View

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

Sky Ocean View

Sky Ocean View

7.2 out of 10
Good
(9 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

Premium Sky Top Room

Premium Sky Top Room

7.6 out of 10
Good
(17 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

On the beach, sun-loungers, beach umbrellas, beach towels
Cozumel Hotel & Resort - All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.0 out of 5, Very good, 1,095 reviews
The price is NZ$334
includes taxes & fees
6 Nov - 7 Nov
Cozumel Hotel & Resort - All Inclusive

About the area

Cozumel

Located in Cozumel (Zona Hotelera Norte), El Cozumeleño Beach Resort - All Inclusive is within a 10-minute drive of Punta Langosta Pier and San Miguel Church. .This all-inclusive property is 5.1 mi (8.2 km) from Stingray Beach and 9 mi (14.4 km) from Chankanaab National Park.

What's nearby

  • Cozumel Museum - 26 min drive - 6.4 km
  • Cozumel Maritime Terminal - 27 min drive - 6.8 km
  • San Miguel Church - 28 min drive - 7.5 km
  • Punta Langosta Pier - 29 min drive - 8.1 km
  • Chankanaab National Park - 53 min drive - 18.1 km

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪Melia Cozumel All Inclusive Golf & Beach Resort - ‬3 min walk
  • ‪El Cozumeleño Beach Resort - ‬1 min walk
  • ‪La Monina Restaurante & Beach Club - ‬4 min drive
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive

About this property

El Cozumeleño Beach Resort - All Inclusive

Beachfront property with 2 restaurants and 5 outdoor pools
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the property. 5 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 251 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a health club, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at El Cocal Restaurant, one of the property's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Cozumel? This property has 5381 square feet (500 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Miniature golf
Tennis

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Kayaking
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,381 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 377 out of 1220 reviews
Rating 8 - Good. 296 out of 1220 reviews
Rating 6 - Okay. 235 out of 1220 reviews
Rating 4 - Poor. 151 out of 1220 reviews
Rating 2 - Terrible. 161 out of 1220 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

David Kent

Disliked: Amenities, property conditions & facilities
I've stayed there twice. Talk about a complete defference of stays. Something has changed, and don't suggest for anyone!! Besides for it's beautiful Beech, not worth it! All lies. Hotel stay horrible. Food horrific, no buffet, same menu ever single day. No buffet, no daily sandwichs/hamburgers/pizza available as advertised. Limited drinks. Paid specifically for all-inclusive. It is not. Told this was current off season. And limited service/food/menu. Never ever told or advertised this. And I've stayed there before. Expedia and every other travel companies should not sell, or advertise this hotel. It is that serious! Do not stay here!! I feel lied to, and extreme fruad occurring.
Stayed 3 nights in Jul 2025

6/10 Okay

Taylor Nicole

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Ada L

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The beds are very uncomfortable (hard) as for food nasty gross lids left up or off of food and birds going and eating out of it or pooping in it We was getting out breakfast and one pooped on my grandson there was only one enclosed place to eat there but you had to wear pants (didn’t know you had to wear pants til we was already there) so who would be taking pants to 90+ degreee weather only air conditioning spot was your room, private dining where you needed pants and gift shop You couldn’t even sit in lobby and have a cup coffee read your book or anything had to stay in pool or in your room cause of no a/c
Stayed 5 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Jorge

Stayed 2 nights in Jul 2025

10/10 Excellent

vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort snorkeling amazing at the property all the other properties came to Our place to snorkel grate food and staff. Will definitely be back soon
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! Fatima at the front desk is nice and helpful. And Mateo and Juan make the best drinks with a smile! Waiters Santiago, Roger, German, Aldo and Carlos are just a few of the people that make this place awesome!
Stayed 6 nights in Jul 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The place lived up to our expectations.
Stayed 7 nights in Jul 2025

4/10 Poor

Josh

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room smelled like mold and wet clothes the entire stay. Was told by Fatima they would switch my rooms but never did. The sheets and furniture were moist and wet to the touch. Booked a double bed and received a single bed and never moved rooms. Hot water is not a guarantee but rust in the water is. Shower never fully counts off and runs the whole day. Buffet food is extremely poor quality. Only good part was the beach water was clean and beautiful.
Stayed 4 nights in Jul 2025

6/10 Okay

Clayton

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are in need of updating
Stayed 14 nights in Jul 2025

10/10 Excellent

ORESTES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien, excelente servicio, todos los empleados muy amables especialmente la muchacha de seguridad Esperanza muy amable y trabajadora. Gracias a todo el colectivo de El cozumeleño!

10/10 Excellent

David Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Dan

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
This is our go to all inclusive resort Great beach and the staff is the best
Stayed 4 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arturo (manage)at front desk was great to our family, very accommodating, provided us with options. Gloria general manager was awesome and treated to a great dinner from italian restaurant. Loved the beach thru have. Would stay there again
Stayed 2 nights in Jul 2025

6/10 Okay

Joanna, Johns Creek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We enjoyed the beach and especially the snorkeling in front of the hotel and between the hotel and the Westin. Most of the staff were very nice and friendly. Our main issue is that we requested a room with two beds and even sent several messages to the hotel reminding them that we needed that. Upon check in they told us that they only had a king available. We had been traveling all day and that was extremely frustrating to hear that late at night. They put a very uncomfortable second child’s bed in our room that an adult had to sleep in. If they were not going to provide two beds, I think they should’ve messaged us back and let us know ahead of time so that we could’ve made other arrangements. The food was good for the most part.
Stayed 4 nights in Jul 2025

6/10 Okay

Marisol

Stayed 3 nights in Jul 2025

8/10 Good

SEVERO RODOLFO

Liked: Cleanliness, staff & service, property conditions & facilities
I like the beach, the rooms bigs and comfortable. I don't like no shows and any entertainment ar night
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to El Cozumeleno several times a year for 9 years. I look forward to seeing the entire staff, best service on the Island. One of the nicest beaches and great snorkeling at the resort.
Stayed 7 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

4/10 Poor

Stacie, Richwood

Travelled with family
Disliked: Property conditions & facilities
The desk staff is extremely unfriendly and unhelpful. If you loose your bracelet it costs $100. They don’t tell you that and it is on what you sign in print is so small under the same sentence written in Spanish. Menu food is good but not available often. Buffet gets old quick. Wait staff is very kind and friendly. Oh yes there is also very little hot water and the water pressure will not clear soap from your hair.
Stayed 6 nights in Jul 2025