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Grand Park Royal Cozumel - All Inclusive

4.0 star property

Photo gallery for Grand Park Royal Cozumel - All Inclusive

Front of property
Property video
4 restaurants, breakfast, lunch, dinner served; international cuisine
Balcony
Deluxe Ocean View King

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

View map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Place, Punta Langosta Pier
    ‪12 min drive‬
  • Place, Chankanaab National Park
    ‪15 min drive‬
  • Place, Cozumel Maritime Terminal
    ‪16 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪18 min drive‬

Room options

View all photos for Room Deluxe With Sea View

Free minibar items, in-room safe, desk, blackout curtains

Room Deluxe With Sea View

  • 31 sq m
  • Sea view
  • Sleeps 4

View all photos for Deluxe Nature View Double

Deluxe Nature View Double

Deluxe Nature View Double

7.8 out of 10
Good
(46 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

Deluxe Ocean View Double

8.8 out of 10
Excellent
(46 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Nature View King

Deluxe Nature View King

Deluxe Nature View King

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

Deluxe Ocean View King

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Free minibar items, in-room safe, desk, blackout curtains

Family Suite

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room Standard With Garden View

Free minibar items, in-room safe, desk, blackout curtains

Double Room Standard With Garden View

  • 32 sq m
  • Sleeps 2

View all photos for Double Room Standard With Ocean View

Free minibar items, in-room safe, desk, blackout curtains

Double Room Standard With Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 2

View all photos for Quadruple Room Superior With Ocean View

Free minibar items, in-room safe, desk, blackout curtains

Quadruple Room Superior With Ocean View

  • 31 sq m
  • Ocean view
  • Sleeps 4

View all photos for Double Room Junior With View

Free minibar items, in-room safe, desk, blackout curtains

Double Room Junior With View

  • 47 sq m
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, blackout curtains

Room Deluxe

  • 31 sq m
  • Sleeps 4

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  • Spa
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4.0 out of 5, Very good, 1,097 reviews
The price is NZ$338
includes taxes & fees
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About the area

Cozumel

When you stay at Grand Park Royal Cozumel - All Inclusive in Cozumel, you'll be connected to a shopping center, within a 15-minute drive of Punta Langosta Pier and Paradise Beach. .This all-inclusive property is 17.7 mi (28.5 km) from Xcaret Eco Theme Park and 15.1 mi (24.3 km) from Ferry to Cozumel.

What's nearby

  • Stingray Beach - 15 min walk - 1.3 km
  • Punta Langosta Pier - 12 min drive - 4.3 km
  • Chankanaab National Park - 15 min drive - 6.1 km
  • Chankanaab Beach Adventure Park - 15 min drive - 6.1 km
  • Cozumel Maritime Terminal - 16 min drive - 5.3 km

Getting around

  • Cozumel Intl. Airport (CZM) - 14 min drive

Restaurants

  • ‪Margaritaville - ‬7 min walk
  • ‪Al Chile - ‬6 min walk
  • ‪Restaurante Caribeño - ‬1 min walk
  • ‪Half Señor Frog´s - ‬4 min walk
  • ‪Fat Tuesday's - ‬12 min walk

About this property

Grand Park Royal Cozumel - All Inclusive

All-inclusive property with 4 restaurants connected to a shopping center in Cozumel
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
Make yourself at home in one of the 242 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax and unwind with massages and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at La Veranda /Ultra Casual, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 4 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
La Veranda /Ultra Casual - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Pescador / Casual - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves lunch and dinner. Open daily.
Andiamo / Casual - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Frida / Casual - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cafe Sole, Coffee House - Onsite coffee shop. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Andiamo / Casual
  • Cafe Sole, Coffee House
  • El Pescador / Casual
  • Frida / Casual
  • La Veranda /Ultra Casual

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (125 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.2 per accommodation, per night

We have included all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Reviews

Grand Park Royal Cozumel - All Inclusive Reviews

7.6

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 363 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

Reviews

2/10 Terrible

Jorge Luis

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 6 nights in Jul 2025

6/10 Okay

Slavica

Travelled with group
Liked: Staff & service
Salvador at restaurant was amazing
Stayed 8 nights in Jul 2025

6/10 Okay

Dima

Travelled with group
All good
Stayed 7 nights in Jul 2025

4/10 Poor

Daniel Raphael

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Ruben

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Great place and staff
Stayed 5 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Food wasn’t five star, but definitely enough options to fit everyone over all pretty good, ac in room wasn’t the best, but they gave me a fan with no problems, would definitely come back
Stayed 5 nights in Jul 2025

6/10 Okay

Gerzain, Austin

Travelled with family
Liked: Cleanliness
Loved the location and the pools, the beach was nice but I was hoping it was bigger, the food was decent but also it was hard to have dinner at the restaurants there was over an hour wait to be seated even at the buffet. And some of the food was not so good and very limited options and some areas. The balcony had a great view but the door kept jamming, the ac need it some work, it never got cold in there. The hotel is great and it has a great location, but it is it desperate need of some renovations specially in the rooms. The staff was very friendly and always ready to help and accommodate any situation to the best of their abilities. The restaurants need to be bigger or there needs to be a better system in place to serve people, we never even got to try one of the restaurants because every time we tried to get on the list they said it was already at capacity and this was 2 hours before closing
Stayed 6 nights in Jul 2025

10/10 Excellent

nicole, lake forest

Stayed 2 nights in Jul 2025

2/10 Terrible

Isaias

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My husband and I stayed here 7 years ago the property was in a much better condition. This time around the property looked older, pool was not clean, & just overall look of the property was more rundown. So rundown that on our last day the door to our room got stuck and we couldn’t get our suitcases out to leave to the airport. The suitcases had to be brought down through the balcony. What a terrible experience. The staff are all very kind. The buffet has a lot food options and the food is eh. The dinners are a lot better. Book at your own risk.
Stayed 5 nights in Jul 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service
The property was decent, needed upgrades, air conditioner was weak.
Stayed 5 nights in Jul 2025

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Gustavo

Stayed 7 nights in Jun 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food selections and dining options were great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Edward, La Palma

Stayed 6 nights in Jul 2025

8/10 Good

Bryan Michael

Liked: Cleanliness, amenities
Overall it was a good stay. Property itself is good. Alot of people in and out so sometimes some debris laying around (understandable)! The room ac or lack There of was our only real Complaint.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 4 nights in Jul 2025

8/10 Good

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The property was well maintained. Perfect for families. Food was good, bit the drinks were no
Stayed 7 nights in Jun 2025

2/10 Terrible

Wendy

Stayed 4 nights in Jul 2025

10/10 Excellent

Adriana Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diria que Excelente las condiciones de la propiedad en general, con 2 excepciones para mí que sería el area de playa algo pequeña para la cantidad de gente que puede hospedarse en este hotel y la otra el desempen̈o del Gerente de Recepción en turno DIEGO BURGOS que siento que pudo resolver de una mejor manera una simple solicitud por parte de un huesped al que se le debe tratar para que regrese y no que le queden dudas en volver. Pero por lo demás como la limpieza, el servicio por el demás personal diria super amable, excelente ambiente, los animadores en la alberca, los restaurantes buena comida, etc, Gracias !!!
Stayed 7 nights in Jun 2025

8/10 Good

Melanie Kae

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here several times. It seems to be improving, especially the quality of the food. I also like the change in how to use the restautrants. I did not like the fact that ice cream only had one flavor at a time. It would also be nice to have a non-dairy option. It was also disappointing that our final night the evening entertainment was changed without much explanation. we had been looking forward to the karoke all week! Not a great way to end our trip!
Stayed 7 nights in Jun 2025

10/10 Excellent

gary l

Stayed 7 nights in Jun 2025

4/10 Poor

WALTER

Liked: Cleanliness
I’ve stayed here the past 5 trips to Cozumel! At first it was awesome but over the years the food has went down hill! Will be looking for a different resort on the next trip to Cozumel! Long lines for dinner as they no longer do reservations or have a dress code that they adhere too anymore!
Stayed 6 nights in Jun 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff food and drinks , only draw back is the steps up to lobby, with bad knees it was a struugle
Stayed 6 nights in Jun 2025

8/10 Good

Maureen Rose

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

2/10 Terrible

RON

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s so noisy there is no relaxation. The hallway is echo for hundreds of feet and the loudest people in the hallways. Are the employees have it a Fiesta in the hallway save your money save your energy and stay someplace way nicer.
Stayed 4 nights in Jun 2025