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Grand Park Royal Cozumel - All Inclusive

4.0 star property

Photo gallery for Grand Park Royal Cozumel - All Inclusive

Front of property
Property video
Private beach, free beach cabanas, sun-loungers, beach towels
Exterior
Balcony

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Place, Cozumel Marine World
    ‪2 min walk‬
  • Place, Arrecifes de Cozumel National Park
    ‪8 min walk‬
  • Place, Stingray Beach
    ‪15 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪8 min drive‬

Room options

View all photos for Room Deluxe With Sea View

Free minibar items, in-room safe, desk, blackout curtains

Room Deluxe With Sea View

  • Sea view
  • 31 sq m
  • Sleeps 4

View all photos for Deluxe Nature View Double

Deluxe Nature View Double

Deluxe Nature View Double

7.8 out of 10
Good
(46 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

Deluxe Ocean View Double

8.6 out of 10
Excellent
(47 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Nature View King

Deluxe Nature View King

Deluxe Nature View King

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

Deluxe Ocean View King

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Ocean View

Deluxe Superior Ocean View

Deluxe Superior Ocean View

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Free minibar items, in-room safe, desk, blackout curtains

Family Suite

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room Standard With Garden View

Free minibar items, in-room safe, desk, blackout curtains

Double Room Standard With Garden View

  • Garden view
  • 32 sq m
  • Sleeps 2

View all photos for Double Room Standard With Ocean View

Free minibar items, in-room safe, desk, blackout curtains

Double Room Standard With Ocean View

  • Ocean view
  • 32 sq m
  • Sleeps 2

View all photos for Quadruple Room Superior With Ocean View

Free minibar items, in-room safe, desk, blackout curtains

Quadruple Room Superior With Ocean View

  • Ocean view
  • 31 sq m
  • Sleeps 4

View all photos for Double Room Junior With View

Free minibar items, in-room safe, desk, blackout curtains

Double Room Junior With View

  • 47 sq m
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, blackout curtains

Room Deluxe

  • 31 sq m
  • Sleeps 4

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Aerial view
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3.5 out of 5, Good, 1,299 reviews
The price is NZ$332
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About the area

Cozumel

When you stay at Grand Park Royal Cozumel - All Inclusive in Cozumel, you'll be connected to a shopping center, within a 15-minute drive of Cozumel Maritime Terminal and Paradise Beach. .This all-inclusive property is 8.8 mi (14.1 km) from San Francisco Beach and 15.1 mi (24.3 km) from Ferry to Cozumel.

What's nearby

  • Cozumel Marine World - 2 min walk - 0.2 km
  • Arrecifes de Cozumel National Park - 8 min walk - 0.7 km
  • Playa Caletita - 10 min walk - 0.9 km
  • Stingray Beach - 15 min walk - 1.3 km
  • Discover Mexico Cozumel Park - 2 min drive - 1.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 14 min drive

Restaurants

  • ‪Margaritaville - ‬7 min walk
  • ‪Three Amigos Cozumel - ‬12 min walk
  • ‪Al Chile - ‬6 min walk
  • ‪Restaurante Caribeño - ‬1 min walk
  • ‪Half Señor Frog´s - ‬4 min walk

About this property

Grand Park Royal Cozumel - All Inclusive

Family-friendly property on the beach, with 3 outdoor pools
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
Make yourself at home in one of the 242 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax and unwind with massages and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at La Veranda /Ultra Casual, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 4 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
La Veranda /Ultra Casual - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Pescador / Casual - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves lunch and dinner. Open daily.
Andiamo / Casual - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Frida / Casual - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cafe Sole, Coffee House - Onsite coffee shop. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Andiamo / Casual
  • Cafe Sole, Coffee House
  • El Pescador / Casual
  • Frida / Casual
  • La Veranda /Ultra Casual

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (125 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 174 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 71 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Joanna

Stayed 4 nights in Oct 2025

2/10 Terrible

Jeffrey scott

Overall it was ok
Stayed 5 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 4 nights in Oct 2025

6/10 Okay

Oscar

Food is not that great
Stayed 4 nights in Oct 2025

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We sang, we danced, we ziplined and snorkeled and had more margaritas than I had the entire previous decade. It was a blast.
Stayed 5 nights in Sep 2025

6/10 Okay

Robin

Liked: Cleanliness
Stayed 5 nights in Oct 2025

6/10 Okay

Matthew Jacob

Travelled with family
Liked: Staff & service, property conditions & facilities
The main pool bar was closed, so we didn’t use the main pool at all. Food wasn’t great but staff was good, always helpful and willing to do whatever. Staff was probably the best part of the stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Helen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a wonderful stay. It was very relaxing and had great snorkeling!
Stayed 5 nights in Oct 2025

4/10 Poor

Randy Charles, Winfield

Travelled with family, Travelled with group
Pools were not clean, food at all dining spots was slow and bad. At times there was no hot water.
Stayed 5 nights in Oct 2025

10/10 Excellent

gary l

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is great
Stayed 7 nights in Oct 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby and grounds are very impressive! Check in process took about 20 minutes, but we were served lemonade in line. The room was great with a beautiful view of the sea! The main pool is so beautiful with the waterfall and surrounding jungle! The oceanfront pool (across the road, accessible easily by tunnel) and beach area are small, but very pleasant. The sports bar was beautiful, and was a great place to watch NFL! The food at the buffet was sub-par, especially at breakfast! This hotel is absolutely not handicap-accessible. The walking paths across the resort are made of large and beautiful, flat rocks with cement in between. Unfortunately, it’s very uneven to walk on, and it would be difficult for anyone who has trouble walking or balance issues. The buffet has makeshift wooden ramps for wheelchairs to navigate, but they are not secured or stable.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food at breakfast is not hot enough. Sometimes just cold. Needs a better system to keep food at a safe temperature
Stayed 7 nights in Oct 2025

10/10 Excellent

Robert Sprague Marvin

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was good but we had to call every day to ask for water and items for the mini bar even when we just arrived. service from the staff was always good
Stayed 4 nights in Sep 2025

6/10 Okay

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was our 4th time visiting Park Royal Cozumel! Our room in the tower had a beautiful ocean view and was very clean. The resort staff were all wonderful, very friendly and helpful as we have experienced on every visit. However, on this visit there was a noticeable decline in the quality of the food at the buffet and some of the buildings appeared to need upkeep. We also had an issue with our room temperature. It was just barely cool, and we called the front desk to request maintenance, they came very quickly however the issue was never resolved, which resulted in warm and sweaty sleeping conditions, not fun after spending all day in the sun! I learned from the staff that this resort recently became the “Grand” Park Royal “Luxury” Resort. While we saw some improvements being made on the property, I’d say there are more improvements needed to justify the new name.
My favorite ocean view pool bar.
View from our room in the tower.
Stayed 5 nights in Sep 2025

10/10 Excellent

Artan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel I like it
Stayed 7 nights in Jun 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
The dining service was average (too long wait time to be seated and served) and the food was average and snail portions at restaurants.
Stayed 4 nights in Sep 2025

4/10 Poor

Brenda

Travelled with family
Disliked: Amenities
La comida del buffet es pésima.
Stayed 4 nights in Sep 2025

6/10 Okay

Chantel, Snohomish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Dive shop next to Pool. The Hotel is focused on the local mexican community and thats very special for the locals.Speaki g Spanish at this Hotel is a plus. Also most activities are geared towards the Mexican community so be ready to fully immerse yourself with the locals and enjoy.Great Ocean view and lovely people. If you like to stay up late this hotel is for you and very kid friendly.
LOCAL to this Hotel has so many Dive options. Cozumel is a gem let's all protect it .
Stayed 12 nights in Sep 2025

10/10 Excellent

francisco jr

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Its a nice place
Stayed 4 nights in Sep 2025

8/10 Good

Efren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good. Room service was not good. Did not replace amenities and sometimes didnt replace towels
Stayed 4 nights in Sep 2025

6/10 Okay

Rachael

Liked: Cleanliness
Disliked: Staff & service
Disappointed in front desk at this property. Check in was good. But noticed sports bar was being remodeled, had 6 sports fans traveling with us, asked representative where they could watch American football, was told in salon. Next day found out there was no where to watch football game.
Stayed 7 nights in Sep 2025

10/10 Excellent

William Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor pool options were great!
Stayed 4 nights in Sep 2025

4/10 Poor

John

Travelled with partner
Liked: Cleanliness
Good drinks. Hard to find food that was any good.
Stayed 7 nights in Sep 2025

6/10 Okay

Kimberlee

Travelled with family
Liked: Cleanliness, staff & service
The hotel is nice but the food was terrible and a big dissapointment. They have cut to may corners obviously to save money.
Stayed 4 nights in Sep 2025