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Hotel Casa Bahía Cozumel - Adults Only

3.0 star property

Photo gallery for Hotel Casa Bahía Cozumel - Adults Only

Grand Suite, Sea View | View from room
Family Suite, Sea View | Living room
Living room
Exterior
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View map
3 Sur 299 entre Av. Rafael E. Melgar, Cozumel, QROO, 77600
  • Place, Cozumel Maritime Terminal
    ‪3 min walk‬
  • Place, San Miguel Church
    ‪5 min walk‬
  • Place, Cozumel Museum
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, City View

Superior Room, City View

Superior Room, City View

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Sea View

Premium Room, Sea View

Premium Room, Sea View

  • Sea view
  • 71 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Sea View

Bed sheets

Suite, Sea View

  • Sea view
  • 72 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 1 Queen Sofa Bed

View all photos for Grand Suite, Sea View

Grand Suite, Sea View

Grand Suite, Sea View

  • Sea view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Sea View

Bed sheets

Family Suite, Sea View

  • Sea view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Double Beds, 1 Single Murphy Bed and 1 Queen Sofa Bed

View all photos for Room Standard

Bed sheets

Room Standard

  • 35 sq m
  • Sleeps 3

View all photos for Room Standard with Street View

Bed sheets

Room Standard with Street View

  • 38 sq m
  • Sleeps 3

View all photos for Room Standard with Sea View

Bed sheets

Room Standard with Sea View

  • Sea view
  • 39 sq m
  • Sleeps 3

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About the area

Cozumel

Hotel Casa Bahía Cozumel - Adults Only is centrally located in Cozumel, a 4-minute walk from Cozumel Maritime Terminal and 7 minutes by foot from San Miguel Church. .This hotel is 0.4 mi (0.7 km) from Cozumel Museum and 5.6 mi (9 km) from Chankanaab Beach Adventure Park.

What's nearby

  • Museo de la Isla de Cozumel - 1 min walk - 0.0 km
  • Cozumel Maritime Terminal - 3 min walk - 0.3 km
  • San Miguel Church - 5 min walk - 0.4 km
  • Plaza Punta Langosta - 6 min walk - 0.6 km
  • Cozumel Museum - 8 min walk - 0.7 km

Getting around

  • Cozumel Intl. Airport (CZM) - 7 min drive

Restaurants

  • ‪The Thirsty Cougar - ‬1 min walk
  • ‪Chile Tequila - ‬2 min walk
  • ‪El Mexicano Restaurant - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Mission - ‬2 min walk

About this property

Hotel Casa Bahía Cozumel - Adults Only

Hotel Casa Bahía Cozumel - Adults Only offers 34 accommodations with hair dryers. Beds feature down comforters and premium bedding. 65-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers. This Cozumel hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 34 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and babysitting. This hotel also features a television in a common area and tour/ticket assistance.
Satisfy your appetite with local and international cuisine at Restaurante The Rooftop, a poolside restaurant which features a pool view. Dining is also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Restaurante The Rooftop - This poolside restaurant specializes in local and international cuisine and serves breakfast and lunch.
Lobby Bar - Onsite lobby lounge. Open daily.
Rooftop Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 250 to 450 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Restaurante The Rooftop
  • Rooftop Bar

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • Netflix
  • Streaming services

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250.00 to 450.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Bahia Suites
Suites Bahia
Suites Bahia Cozumel
Suites Bahia Hotel
Suites Bahia Hotel Cozumel
Bahia Hotel Cozumel
Suites Bahia Hotel
Suites Bahia Cozumel
Suites Bahia Hotel Cozumel

Hotel Casa Bahía Cozumel - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 163 out of 438 reviews
Rating 8 - Good. 184 out of 438 reviews
Rating 6 - Okay. 63 out of 438 reviews
Rating 4 - Poor. 19 out of 438 reviews
Rating 2 - Terrible. 9 out of 438 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wrong Hotel!!!

Sent to different hotel with no notice! The place we stayed at was worth every bit of the trip. They closed our location for renovations and hotels.com didn't tell us. Our friend who picked us up at airport found out. But, The Colonial Suites was everything we wanted and close to everything!
Stayed 3 nights in Feb 2022

10/10 Excellent

Rivers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the breakfast is wonderful.
Stayed 6 nights in Feb 2022

6/10 Okay

Katie, Irving

Travelled with group
The property was completely boarded shut when I arrived. I did not receive any advance notification. Someone on the street told me to go to another hotel around the corner. The other hotel was expecting me, but I didn't have a notice from them either.
Stayed 8 nights in Jan 2022

10/10 Excellent

Lucas Eduardo di

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had to move to Suites Colonial (same hotel group) but it was a great experience. The bed was super comfortable, great water pressure and the staff was really nice. We had a great stay
Stayed 6 nights in Jan 2022

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PROPERTY CLOSED

Property closed indefinetely, no pre-warning. Still advertising rooms, that's wrong.
Stayed 6 nights in Jan 2022

4/10 Poor

Austin

Stayed 4 nights in Dec 2021

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice upgrade :)

Because this hotel was under maintenance they upgraded me to a great sister property. They notified me with plenty of time in advance. I am pretty sure Suite Bahia is nice, yet this review is based on my stay at Casa Cozumel, which is from the same group as which was excellent. The fact that the pool area overlooks the ocean is enough by itself to be happy there!
Stayed 1 night in Dec 2021

4/10 Poor

n

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked suites at Bahia, but when I arrived it was closed & there was only a sign saying to call a number to a new hotel. I didn’t have a phone (SIM card didn’t work) so I was lil upset, fortunately it was only a few blocks away. Front desk people very rude, or just seemed jaded from all the tourists. Everyone working there acted as if they were doing me a favor by answering any questions I had…then laundry service charged me $15 for 1/2 load of laundry! I would not stay here if you care about hospitality or service, only if u need a safe clean place to lay your head.
Stayed 3 nights in Nov 2021

4/10 Poor

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a reservation at the Bahia but a few days before I received an email that we were now at the Casa Mexicana. We’ve been staying at the Bahia for 24 years and it’s always been good. A big part of it was the breakfast buffet which was at the Mexicana. This year though. No breakfast included!!
Stayed 1 night in Nov 2021

8/10 Good

Arpan Devendrakumar, Brampton

Travelled with partner
Liked: Cleanliness
Affordable and in the centre. You get what you pay for so don’t expect anything fancy. The rooms are basic but functional.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Aug 2021

8/10 Good

Rodney

Stayed 7 nights in Aug 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, Great Value

This hotel and its sister hotel Casa Mexico are both fine places to stay for the cost conscious traveler. The rooms are clean and comfortable and the staff is friendly and welcoming. The room comes with a good fresh prepared breakfast and the facility is very close to the dive piers and a good number of nice restaurants.
Stayed 7 nights in Mar 2021

8/10 Good

R. Willium

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was shut down so it was perfect place to file away a covid person for quarantine. Dirty, rooms with leaking plumbing, super loud location, and lots of mosquitos and noseeums. Broken A/C forced a room change, and they had to turn on hot water and wifi. Staff was absolutely fantastic throughout the whole ordeal, hats of to Casa Mexicana staff and management.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweets bahia was closed upgraded to the Mexicano for free.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2020

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Room was clean, beds were comfortable, staff was friendly and professional. The price was more than reasonable. I would totally recommend this hotel and will stay here again! We were here to dive with the Aldora shop, it was right around the block from Aldora. Also, we had an ocean views room, which was beautiful. The location is close to shopping and eating establishments.
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so clean and staff is so nice beautiful views and close to everything
Stayed 9 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Beautiful view and convenient location. Also comes with included breakfast.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The Suites Bahia is a comfortable, no frills property. We stayed 2 nights (Saturday & Sunday) & had a balcony room facing the Thirsty Cougar. It is no fault of the property itself but we would NEVER stay there again. On Saturday night the Thirsty Cougar has the loudest live music with a very off-key singer. It feels like the band is in the room with you! No way to sleep until it's over. Sunday night thankfully there was no live band & we were able to sleep just fine. I feel sorry for the Suites Bahia as I'm sure they have no control over this situation!
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
We have stayed there for many years, but the last several have been difficult because of the noise from the Thirsty Cougar bar across the street, especially when a band plays on the corner of the street. It is very loud no matter what room you are in.
Stayed 11 nights in Feb 2020

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay - Super Convenient

The staff at this hotel are super nice and so willing to help and accommodate their guests. This facility is within a very short walking distance to several VERY nice restaurants, as well as the dive piers and the center of town.
Stayed 6 nights in Mar 2020