Sunscape Sabor Cozumel - All Inclusive

3.5 star property

Photo gallery for Sunscape Sabor Cozumel - All Inclusive

Aerial view
Private beach, beach massages, scuba diving, snorkelling
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Aerial view
2 bars/lounges, poolside bar

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • All-inclusive

Explore the area

Map
Carretera Costera Sur Km 12.9, Cozumel, QROO, 77600
  • Paradise Beach
    ‪4 min walk‬
  • Mr. Sancho's Beach Club
    ‪13 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪24 min drive‬

Room options

Deluxe Family Suite (Virtual)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Deluxe Tropical View Double

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe King

  • Sleeps 2
  • 1 King Bed

Deluxe Beach Front Double

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Double

  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View Ground Floor Double

  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View Ground Floor King

  • Sleeps 3
  • 1 King Bed

Deluxe Tropical View King

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View King

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Deluxe Ocean View Double

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean Front Double

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cozumel

Located in Cozumel, Sunscape Sabor Cozumel - All Inclusive is by the sea, a 4-minute walk from Paradise Beach and 13 minutes by foot from Mr. Sancho's Beach Club. .This all-inclusive property is 0.7 mi (1.2 km) from Playa Mia Grand Beach and Water Park and 2.6 mi (4.2 km) from San Francisco Beach.

What's nearby

  • Paradise Beach - 4 min walk - 0.4 km
  • Mr. Sancho's Beach Club - 13 min walk - 1.2 km
  • Playa Mia Grand Beach and Water Park - 15 min walk - 1.3 km
  • Chankanaab National Park - 5 min drive - 5.0 km
  • San Francisco Beach - 5 min drive - 4.3 km

Getting around

  • Cozumel Intl. Airport (CZM) - 24 min drive

Restaurants

  • ‪Mr. Sanchos - ‬3 min drive
  • ‪Playa Uvas - ‬11 min drive
  • ‪Topaz Restaurant - ‬3 min drive
  • ‪Occidental Grand Beach - ‬5 min drive
  • ‪Manatees Swim Up Bar - ‬1 min walk

About this property

Sunscape Sabor Cozumel - All Inclusive

On private beach with outdoor pool, near Mr. Sancho's Beach Club
Sunscape Sabor Cozumel - All Inclusive offers 128 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cozumel property provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

A private beach and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sunscape Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy.
Make yourself at home in one of the 128 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at Sunny Side Grill, one of the property's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of conference space and a meeting room. Free self parking is available onsite.
Sunny Side Grill - This family restaurant is located by the pool. Open 24 hours.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Sunny Side Grill

Things to do

  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 14 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Sunscape
Cozumel Sunscape Sabor
Sabor All Inclusive Cozumel
Sabor Cozumel
Sabor Cozumel All Inclusive
Sabor Sunscape
Sunscape Sabor
Sunscape Sabor All Inclusive
Sunscape Sabor Cozumel
Sunscape Sabor Cozumel All Inclusive
Sunscape Sabor Cozumel All Inclusive All-inclusive property
Sabor Cozumel Hotel Cozumel
Sunscape Sabor All Inclusive All-inclusive property

Sunscape Sabor Cozumel - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 223 out of 687 reviews
Rating 8 - Good. 161 out of 687 reviews
Rating 6 - Okay. 131 out of 687 reviews
Rating 4 - Poor. 82 out of 687 reviews
Rating 2 - Terrible. 90 out of 687 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

alan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Timothy, South Haven

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool was dirty entire time . Food marginal at best. Not much for choices.Also cold food
Stayed 7 nights in Jan 2025

2/10 Terrible

Tammi

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was in a neglected building furthest from the lobby, 25. The exterior of the building was neglected, moldy and peeling paint. I am surprised the door entry worked as it was completely weathered. Inside smelled musty, there was mold, dirty floors, broken bedside lamp, no washcloths, conditioner. The mattress was hard as a rock. And the worse part was when I untucked the bed and found a dirty mattress full of holes. Disgusting and unacceptable!! No response from the front desk. My girlfriend’s room ac was leaking, an actual puddle on the floor. This is how the room was delivered to her and all they did was give her towels to clean it up herself!! She was in the same building down an unlit path behind the back and all the things lacking. Response to her was “this isn’t dreams we don’t have bath robes.” Horrible!! Do not stay here!! Hyatt should be ashamed!!! And it wasn’t cheap.
Stayed 1 night in Jan 2025

8/10 Good

Ryan

Liked: Staff & service
Stayed 7 nights in Jan 2025

2/10 Terrible

Colleen

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can say nothing positive about this hotel. We booked a one night stay after a flight cancellation after staying in adjoining sister Hyatt property. This hotel was expensive and upon arrival into room the air conditioner unit had flooded the room. We had to clean up the mess ourselves. Bell staff just walked away. Room was in horrible condition. No hangars, no wash clothes, no bath mats, no hair dryer, no conditioner. Chipped paint everywhere, mold in room and walkway to room. No coffee maker. Speaking electric outlets, unplugged refrigerator. It is the motel 6 of all inclusive properties. Room is absolutely disgusting. Management must address our concerns and concessions must be offered as this property is beyond unacceptable.
Stayed 1 night in Jan 2025

6/10 Okay

Linda

Liked: Staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Apryl J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locstion
Stayed 4 nights in Jan 2025

10/10 Excellent

Todd

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service
Stayed 4 nights in Jan 2025

4/10 Poor

William

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

4/10 Poor

William

Liked: Cleanliness, staff & service
Limited menu and the food wasn’t good

10/10 Excellent

Landon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heydey, Aaron, and the rest of the entertainment team were awesome. Heydey is one of our favorites! It was my son's 16th birthday and they made him feel special. This was our 5th time here and there have been many changes. One of my favorite things was eating breakfast at what is now Dreams, it was a bummer we could not eat there. This rule should be altered. Gotta give a shoutout to Rigo as well, he's one of our favorites, and a great bartender! Til next time, Hola!
Stayed 5 nights in Jan 2025

6/10 Okay

Tonya

Travelled with family
Liked: Cleanliness, staff & service
We have traveled to the Sunscape many times and it has always been fabulous. This time however, they have sold part of the resort to another resort and it limited the amenities. The food was not great. I have gluten and dairy allergies and there were not any options. We moved reaorts on the 2nd day
Stayed 4 nights in Jan 2025

2/10 Terrible

Chad Franklin, New Braunfels

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dated and food options are very limited. Staff was very good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena vista hacia el mar
Stayed 2 nights in Jan 2025

2/10 Terrible

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunscape Sabor not so good

The hotel is in poor condition needs a good cleaning and painting, food service area for buffet really not good should have a covered area so birds cant get at food. They need to buy Windex to clean all glass very dirty.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place .Very safe if you travel by urself
Stayed 6 nights in Dec 2024

4/10 Poor

eric james thomas

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was our 6th time to the Island and 3rd time at Sabor, unfortunately it has gone down hill drastically to the point that we had to report over a dozen issues. We will not stay at Sunscapes next trip, period. Hamlet Castillo was fantastic and the highlight of the property, saving our family vacation by upgrading us to Dreams for a few last days of the trip. (where we will stay next time)
Stayed 7 nights in Dec 2024

4/10 Poor

Konstantyn

Stayed 7 nights in Dec 2024

8/10 Good

Maya Ophelia Simeonidis Le

Liked: Staff & service, property conditions & facilities
Really good service, lack of dinning options and pools
Stayed 6 nights in Dec 2024

10/10 Excellent

Billy Jack, Livingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 4 nights in Aug 2024

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, great place.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and polite. The food was good, but we would have liked more options. The beach and pool areas were kept clean and very nice. The resort isn’t close to anything so it’s great if you’re just looking to relax by the beach. However, if you want to do any shopping or sightseeing, it’s a 20-minute taxi ride away.
Stayed 6 nights in Nov 2024

6/10 Okay

BRYAN

4/10 Poor

Marie

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Good rooms bad food

The beach was wonderful and the rooms comfortable but the food was just absolutely horrible
Stayed 1 night in Dec 2024