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The Explorean Cozumel - All Inclusive

4.0 star property

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Exterior
Lobby
Exterior
Lobby
Ecotours

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Spa pool
  • Spa

Explore the area

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Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪1 min walk‬
  • Place, Chankanaab Beach Adventure Park
    ‪2 min drive‬
  • Place, Chankanaab National Park
    ‪2 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

8.8 out of 10
Excellent
(21 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking (Casita)

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Casita)

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cozumel

With a stay at The Explorean Cozumel - All Inclusive in Cozumel, you'll be by the sea, just steps from Arrecifes de Cozumel National Park and a 3-minute drive from Chankanaab National Park. .This all-inclusive property is 4.5 mi (7.3 km) from Cha'an Ka'an Observatory of Cozumel and 13.4 mi (21.6 km) from Punta Sur Ecological Park.

What's nearby

  • Arrecifes de Cozumel National Park - 1 min walk - 0.1 km
  • Uvas Beach - 11 min walk - 1.0 km
  • Cozumel Butterfly & Botanical Gardens - 14 min walk - 1.2 km
  • Chankanaab Beach Adventure Park - 2 min drive - 1.8 km
  • Chankanaab National Park - 2 min drive - 1.8 km

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬7 min drive
  • ‪Al Chile - ‬6 min drive
  • ‪Blue Iguana Cantina - ‬7 min drive
  • ‪Half Señor Frog´s - ‬7 min drive

About this property

The Explorean Cozumel - All Inclusive

The Explorean Cozumel - All Inclusive offers 56 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. This Cozumel property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
A private beach and complimentary bicycles are featured at the property. An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Na' Ha' has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Make yourself at home in one of the 56 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a hot tub. Additional amenities at this Mediterranean property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Regional cuisine at Lool Kan, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. Relax with a refreshing drink from the poolside bar or one of the 2 beach bars. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to noon.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and noon.
Lool Kan - This poolside restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Snorkeling excursions

Land activities

Bicycling

Lessons/classes/games

Bartending
Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lool Kan

Things to do

  • Books
  • Ecotours
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Outdoor pool
  • Yoga classes

Family friendly

  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (90 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 77 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.63 per accommodation, per night
  • Sanitation services: USD 04.09 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Explorean Cozumel
Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive All-inclusive property
Explorean All Inclusive All-inclusive property
The Explorean Cozumel - All Inclusive Cozumel
Explorean All Inclusive Hotel
Explorean Cozumel All Inclusive
Hotel The Explorean Cozumel - All Inclusive Cozumel
Cozumel The Explorean Cozumel - All Inclusive Hotel
The Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive Hotel
Explorean All Inclusive
Hotel The Explorean Cozumel - All Inclusive
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

The Explorean Cozumel - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 692 reviews
Rating 8 - Good. 155 out of 692 reviews
Rating 6 - Okay. 54 out of 692 reviews
Rating 4 - Poor. 29 out of 692 reviews
Rating 2 - Terrible. 12 out of 692 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive throughout our stay we enjoyed the natural landscape and the daily exploration offered such as nature preserve at the national park, scuba diving, buggy ride to the Atlantic side of the island. All were fun and well organized. The all inclusive made our stay easy and carefree
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, beautiful nature, nice layout
Stayed 10 nights in Dec 2025

10/10 Excellent

Bryan Alberto Acosta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing is that the shop at the resort was expensive, i pad 70 bucks for basic stuff ie pads tampons sunscreen and couple small items, i understand convenience items but 70 usd is crazy
Stayed 6 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this beautiful resort. We loved the atmosphere of the resort, it was so pretty, peaceful and quiet. The service and food was wonderful. The "sales" guy (timeshare) was a little annoying but when he realized we weren't interested he left us alone. That was the only downside was checking in and forced to talk to the "sales' guy right away.
Stayed 6 nights in Dec 2025

10/10 Excellent

FRANCES MARY

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the Explorian was wonderful! Rooms clean and A/C cold. Excursions fun. But the staff is really what makes it special. Our hostess Maria at the Asian restaurant made us feel special. Gabriel at the buffet always gave us great service.
Stayed 4 nights in Nov 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the grounds were great. Had a difficult time at first because I do not speak Spanish fluently. It was Explorean provided excursion trip guided by Jassiel, Nestor, and I believe Chinka that turned our whole vacation experience around and made our stay at the resort fabulous, and with our tight budget for travel; I cannot thank those three enough for helping us feel welcome.
Stayed 7 nights in Nov 2025

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. The food was great. The excursions were alot of fun. Our guides were amazing. Jassiel was awesome. He made each trip so much fun and explained so much about the island. Nestor was very good as well sadly he was only on a couple of our trips. Overall I cant wait to go back.
Stayed 6 nights in Oct 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, everything is clean, food is delicious and the included activities makes this a great deal.
Stayed 7 nights in Nov 2025

10/10 Excellent

stacy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very cute boutique hotel. Would highly recommend. The food was amazing and staff is awesome.
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good food!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ashley H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay and it did not disappoint. The biggest perk for us is the snorkeling right out front of the Resort. The staff is always so friendly and the food is delicious.
Stayed 11 nights in Oct 2025

6/10 Okay

Ron

Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jungle & Ocean!

Staying here was the best of both worlds… a super calm & relaxing jungle oasis to return to… but being able to go over to F.A for entertainment/kids club & the ocean vibe was awesome! Food was great, service was fabulous. The all inclusive excursions were so fun, especially the snorkelling boat trip! We loved our 8 nights here… we didn’t want to leave!
Stayed 5 nights in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Explorean staff was exceptional. Arturo, Jose, Carlos (chef), Nick (waiter),
Stayed 7 nights in Oct 2025

10/10 Excellent

Pamela S, Olathe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time at this resort always. Many food options as we could use restaurants at Fiesta Americana as well! Pools recently updated were great! What is the best there are wonderful staff especially Arturo supervising that everyone is cared for and Jose at fish restaurant is always working hard to get everyone what we want! Chef Carlos and Nick did a great job for very special meals at Italian restaurant!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Thao

Stayed 5 nights in Sep 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The explorean gives a serenity feel. A place to relax and enjoy. All the staff members are super helpful and friendly.
Stayed 4 nights in Aug 2025

8/10 Good

Sandra Reilly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the included excursions and the overall beauty and vibe of both the Explorean and Fiesta Americana. Unfortunately,the two best restaurants with views are closed right now- and no one told us. It was a big disappointment because many of the restaurant options are without AC and the ambiance was severely lacking.
View from La Cevicheria
Sunrise over the beach
The Bluest water!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jason H

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Feb 2025

8/10 Good

James

Stayed 3 nights in Aug 2025

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

4/10 Poor

Isabel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Zachary Scott

Stayed 4 nights in Jul 2025