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Novotel Paris Créteil Le Lac

4.0 star property

Photo gallery for Novotel Paris Créteil Le Lac

Seasonal outdoor pool
Lobby
Daily buffet breakfast (EUR 18 per person)
Terrace/patio
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Air conditioning
  • Pet-friendly

Explore the area

View map
Rue Jean Gabin RN 186, Creteil, Val-de-Marne, 94000
  • Place, Creteil Soleil
    ‪15 min walk‬
  • Place, Notre-Dame
    ‪28 min drive‬
  • Place, Louvre Museum
    ‪34 min drive‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪30 min drive‬

Room options

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds

Classic Room, Multiple Beds

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed, Lake View

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Double Bed with Sofa bed, Lake View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Classic Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Queen Bed with Sofa bed

Family Suite, 1 Queen Bed with Sofa bed

Family Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Creteil

With a stay at Novotel Paris Créteil Le Lac in Creteil, you'll be 8.6 mi (13.8 km) from Notre-Dame and 9.1 mi (14.6 km) from Luxembourg Gardens. .This family-friendly hotel is 9.5 mi (15.2 km) from Louvre Museum and 10.3 mi (16.6 km) from Champs-Élysées.

What's nearby

  • Creteil Soleil - 15 min walk - 1.3 km
  • Notre-Dame - 28 min drive - 16.3 km
  • Luxembourg Gardens - 31 min drive - 24.5 km
  • Louvre Museum - 34 min drive - 17.3 km
  • Eiffel Tower - 36 min drive - 29.1 km

Getting around

  • Creteil - Universite Station - 14 min walk
  • Creteil Pompadour Station - 19 min walk
  • Paris Charles de Gaulle Airport (CDG) - 45 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Hippopotamus - ‬14 min walk
  • ‪Le Paradis du Fruit - ‬15 min walk
  • ‪L’instant Wok - ‬10 min walk
  • ‪Steak'n Shake - ‬15 min walk

About this property

Novotel Paris Créteil Le Lac

Family-friendly hotel with a seasonal outdoor pool and a 24-hour front desk
Novotel Paris Créteil Le Lac offers 110 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Creteil hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 110 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy French cuisine at La Cabane, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Creteil? This hotel has 2486 square feet (231 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A hosted evening meal is available for a surcharge daily.
La Cabane - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 35
  • Snack bar/deli

Restaurants on site

  • La Cabane

Things to do

  • Arcade/game room
  • Library
  • Playground
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per night
  • A tax is imposed by the city: EUR 7.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 35

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 8:00 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Paris Creteil Le Lac
Créteil
Créteil Lac
Créteil Paris
Lac Créteil
Novotel Créteil
Novotel Creteil Le Lac Hotel Creteil
Novotel Paris Créteil Le Lac Hotel
Novotel Lac
Novotel Paris Créteil Lac
Novotel Paris Créteil Lac Creteil
Novotel Paris Créteil Lac Hotel
Novotel Paris Créteil Lac Hotel Creteil
Novotel Hotel Créteil
Créteil Novotel
Novotel Paris Créteil Le Lac Creteil
Novotel Paris Créteil Le Lac Hotel Creteil

Reviews

Novotel Paris Créteil Le Lac Reviews

7.4

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 187 out of 749 reviews
Rating 8 - Good. 270 out of 749 reviews
Rating 6 - Okay. 168 out of 749 reviews
Rating 4 - Poor. 76 out of 749 reviews
Rating 2 - Terrible. 48 out of 749 reviews

Reviews

8/10 Good

Athena Marie

Travelled with family and small children
Liked: Cleanliness, staff & service
Clean and nice. Staff tried their best with English, but we don't speak any french, so communications were a little hard at times. Tv kept turning off, and wouldn't connect. Bathtub extremely strange. Had to literally climb in as it is knee high. I'm disabled, and this is very hard to handle.
Stayed 6 nights in Jun 2025

10/10 Excellent

Helgi

Stayed 2 nights in May 2025

6/10 Okay

Naga

Stayed 1 night in May 2025

10/10 Excellent

Xin

Stayed 1 night in Apr 2025

10/10 Excellent

Xin

Stayed 3 nights in Feb 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay,highly recommen, best hotel.

Our week-long stay here was absolutely incredible. The staff provided outstanding service, always attentive and ensuring a seamless experience. Housekeeping was impeccable—rooms were cleaned daily, and staff even checked in to offer additional cleaning. Returning to a spotless, well-maintained room each day was truly delightful. The location is perfect, with the lake just a short walk away and a large shopping mall only 10 minutes on foot. Parking is convenient, featuring ample space and EV charging stations, making it ideal for electric vehicle owners. Overall, this stay exceeded expectations in every way. A well-deserved 10/10—highly recommended.
Stayed 5 nights in Feb 2025

4/10 Poor

Adam

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, don’t get breakfast though!!

Hotel is nice, breakfast was very bad, they also charged me for at the hotel for 3 breakfasts when I only had breakfast once (added to the room upon arrival for one day). They said that a manager would contact me to refund me and they did not, I have called multiple times but no one answers the phone.
Stayed 4 nights in Jan 2025

4/10 Poor

Padma Rao

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Yassine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent !

This is my second time at Novotel Creteil Le Lac and it was again excellent! The staff is just amazing ! The hotel is very close to Creteil University metro station (Line 8) which is very convenient for people looking to visit Paris. Special thanks to Alima and all the restaurant / breakfast staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

AVELINO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very nice.
Stayed 5 nights in Nov 2024

10/10 Excellent

Varrill, Hounslow

Travelled with family
Liked: Cleanliness, staff & service, amenities
Well the air conditioning does not get colder. Needs either filter changes for maintenance.
Stayed 3 nights in Nov 2024

4/10 Poor

sidy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was very hot because they control the heat and the air conditioner unit so the rooms were very hot ant times and when you open the windows you get some insect entering the room so it was a terrible experience there for me and my wife
Stayed 4 nights in Oct 2024

2/10 Terrible

Mahboob

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mosquito all over the room, dirty toilets and bathroom. The bed sheets were really dirty and filthy. The fridge had fungus in it.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unless you want to spoil your trip never go here.

We had a terrible stay. Rooms were dirty; our little boy had an insect bite. Staff does not speak a single word of English. (Luckily, one nice staff was there in the bar - friendly and nice). We asked for extra pillows, they never brought it. Area is quite bad as well. We left the hotel one night early despite paying for the hotel as we couldn't stay there. We booked it despite seeing lots of bad reviews, trusting in the Novotel brand! Big mistake. I still cannot understand on what basis they have been given a 4 star. Only good things are, Free parking and you can get a bus within 7 minute walking distance.
Stayed 4 nights in Aug 2024

4/10 Poor

Kelly

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
Había un ratón que se movía libre en el area del desayuno
Stayed 2 nights in Aug 2024

8/10 Good

Ayotunde

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good experience, staff were very accommodating. We did get bitten by mosquitoes but they were very quick to get our room changed and sort out the issue.
Stayed 3 nights in Aug 2024

8/10 Good

Mutiat

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment with friendly staffs.
Stayed 4 nights in Aug 2024

8/10 Good

Henrique

Liked: Cleanliness, staff & service
Cocktails were terrible. If you do not speak french you will have a hard time. Overall mediocre experience. And the room are in need of maintenance.
Stayed 2 nights in Aug 2024

8/10 Good

jawfer

Stayed 3 nights in Jul 2024

4/10 Poor

Frederick, Herriman

Needs an update
Stayed 2 nights in Jul 2024

4/10 Poor

Christopher

Business traveller
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

DAVID ROMAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great service, near all attraction

Stayed 2 nights in Jun 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed at this hotel as we were attending a wedding in Paris. It is set in a quiet residential area next to a large lake and although close to a road there was no traffic noise. There was plenty of parking at the hotel. There is a train station you can walk to and bus stops nearby, however, we did not use them, so I can not comment on them. Close by is a large, modern shopping mall, a 10 minute walk away, with a bug selection of shops and a huge supermarket. Inside the mall there were a wide range of places to eat all through the day and into the evening, including a McDonald’s. We used the hotel restaurant for dinner and the food and service were excellent. You can scan a menu to read it in English, which was very helpful. We arrived very late at night after travelling on the Eurostar and were welcomed and booked in quickly and efficiently. The room was spacious and clean and was serviced every day. The bed was very comfortable. There was a kettle and cups and a few fruit teas bags and along with a small fridge/chiller in the room. There are water stations in the hallways where you can get chilled still or sparking water in a glass bottle, which was provided in the room. We had a great stay at this hotel and found all of the staff friendly, welcoming and helpful.
Stayed 6 nights in Apr 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the stay!
Stayed 2 nights in Mar 2024