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Room type Options Nightly price Book
Twin Room, Balcony
Room with view
20 square metres
2 Double Beds
Room sleeps 2 guests
Select dates to see price
Other room types
Apartment, 1 Queen Bed, Kitchen
30 square metres
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Triple Room, Balcony
Room with view
25 square metres
1 Double Bed and 2 Twin Beds
Room sleeps 3 guests
Select dates to see price
Double Room, Patio
30 square metres
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Single Room, Balcony
Room with view
25 square metres
1 Queen Bed
Room sleeps 1 guest
Select dates to see price
Double or Twin Room, Accessible, Annex Building
30 square metres
1 Double Bed and 2 Twin Beds
Room sleeps 3 guests
Select dates to see price
Double Room, Balcony
Room with view
20 square metres
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Single Room, Patio
15 square metres
1 Double Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Comfortable Colonial hotel, walk to Calderon Park

Popular property highlights

Breakfast included
Free WiFi
24-hour business centre
Laundry facilities
Babysitting or childcare (surcharge)

Hotel Boutique Los Balcones is centrally located in Cuenca, a 4-minute walk from Plaza Rotary Market and 6 minutes by foot from Calderon Park. This family-friendly hotel is 0.4 mi (0.6 km) from New Cathedral of Cuenca and 0.8 mi (1.3 km) from Sombrero Museum.

Make yourself at home in one of the 15 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your memory foam bed comes with down comforters and premium bedding. 32-inch LCD televisions are provided, with satellite programming available. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. Additional amenities at this Colonial hotel include concierge services, babysitting (surcharge), and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy Latin American cuisine at SOLE MIO, a fine-dining restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a 24-hour business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a ferry terminal shuttle.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 15
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Laundry facilities
  • Television in common areas
  • Garden
  • Library
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Meeting rooms
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • Year Built – 1860
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • 24-hour business centre
  • Free reception
  • Ferry terminal shuttle (surcharge)
  • Self parking (surcharge)
  • Computer station
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Terrace
  • Free full breakfast
  • Babysitting or childcare (surcharge)
  • Vending machine
  • Secured parking
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Hotel Boutique Los Balcones offers 15 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and safes, as well as phones; free international calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Fridge
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Yard
  • Designer toiletries
  • Desk
  • Premium bedding
  • Pay films
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Cookware, dishware and utensils
  • Premium TV channels
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Shower only
  • Dishwasher
  • Satellite TV service
  • HDTV
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Memory foam mattress
  • Pillow menu
  • LCD TV
  • TV size 32
  • TV size (measurement) inch
  • iPod docking station
  • Rainfall showerhead
  • Free international calls
  • Hydromassage showerhead
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Raised toilet seat
  • Emergency pull cord in bathroom
  • Wardrobe

Where to Eat

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.

SOLE MIO - This fine-dining restaurant specializes in Latin American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Nearby Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Hot springs nearby

Spa Services

  • Manicures and pedicures
  • Massages
  • Number of hot springs - 2

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 5.0 per stay.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No lifts

Children stay free

Parking height restrictions apply

One child stays free

Debit cards

Staffed front desk

Smoke detector

Security system

Children stay free - maximum age 8

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Property does not offer on-site COVID-19 testing

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10 per room (roundtrip)
  • Secured self parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 5.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Boutique Los Balcones
  • Boutique Los Balcones Cuenca
  • Hotel Boutique Los Balcones
  • Hotel Boutique Los Balcones Cuenca
  • Boutique Los Balcones Cuenca
  • Hotel Boutique Los Balcones Hotel
  • Hotel Boutique Los Balcones Cuenca
  • Hotel Boutique Los Balcones Hotel Cuenca

We should mention

Hot springs access available from 6:00 AM to 9:00 PM.

One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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