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Oro Verde Cuenca

4.5 star property

Photo gallery for Oro Verde Cuenca

Welcome to our hotel lobby, featuring a spacious reception area with a seating space and decorative touches.
Enter Gourmet Deli, a modern space with a seating area and potted plants.
Two single beds with matching headboards and footboards, each dressed in white linens and dark blue throw blankets.
Enjoy meals in this dining area with a long table and comfortable seating for all.
Relax by the rectangular pool surrounded by comfortable lounge chairs and lush greenery.

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Parking included
  • Pool

Explore the area

Map
Av Ordóñez Lasso S/N, Cuenca, Azuay
  • New Cathedral of Cuenca
    ‪5 min drive‬
  • Calderon Park
    ‪5 min drive‬
  • Río Tomebamba & Calle Larga
    ‪5 min drive‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪8 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite

1 bedroom, premium bedding, down duvets, in-room safe

Suite

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Enjoy a panoramic city view from the comfort of your room, featuring a glass dining table, pool area, and sun loungers.

Four Points By Sheraton Cuenca

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.5 out of 5, Wonderful, (386)
The price is NZ$217
for 1 room
15 Aug - 16 Aug
Four Points By Sheraton Cuenca

About the area

Cuenca

Located in Cuenca (San Sebastián), Oro Verde Cuenca is within a 5-minute drive of University of Cuenca's Orchid Garden and Museum of Extreme Art. .This luxury hotel is 2 mi (3.2 km) from Museum of Modern Art and 2.2 mi (3.6 km) from Casa de los Arcos Art Museum.

What's nearby

  • Alejandro Serrano Aguilar Stadium - 5 min drive - 3.8 km
  • New Cathedral of Cuenca - 5 min drive - 3.4 km
  • Calderon Park - 5 min drive - 3.4 km
  • Río Tomebamba & Calle Larga - 5 min drive - 3.8 km
  • Mall del Rio - 5 min drive - 3.8 km

Getting around

  • Gran Colombia Tram Station - 12 min walk
  • 14n - Antonio Borrero Station - 14 min drive
  • Cuenca (CUE-Mariscal Lamar) - 22 min drive

Restaurants

  • ‪Common Grounds - ‬3 min drive
  • ‪BQ Sport - ‬7 min walk
  • ‪Cristo del Consuelo - ‬19 min walk
  • ‪La Fornace - ‬4 min drive
  • ‪El Arriero - ‬4 min drive

About this property

Oro Verde Cuenca

Luxury hotel with free breakfast and airport shuttle service
Oro Verde Cuenca offers 69 accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Stay in one of 69 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and bidets.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
For lunch or dinner, stop by Altitud, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Altitud - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite piano bar. Open daily.
Gourmet Deli - This delicatessen serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times and on request
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altitud
  • Gourmet Deli
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 36.60 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Oro Verde Cuenca
Oro Verde Cuenca
Hotel Oro Verde
Cuenca Oro Verde Hotel
Oro Verde Cuenca Hotel
Hotel Oro Verde Cuenca
Oro Verde Cuenca Cuenca
Oro Verde Cuenca Hotel Cuenca

Oro Verde Cuenca Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 386 out of 502 reviews
Rating 8 - Good. 80 out of 502 reviews
Rating 6 - Okay. 24 out of 502 reviews
Rating 4 - Poor. 7 out of 502 reviews
Rating 2 - Terrible. 5 out of 502 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and accommodating! I do not speak spanish and they were very gracious, kind and patient. Everyone was very hospitable! The hotel was beautifully decorated! A very Classy and welcoming environment!
Stayed 1 night in Apr 2025

10/10 Excellent

James, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, great bed and walk in shower!
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica Mariana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Is my second time staying here, I really enjoy this hotel, rooms are clean, beds are comfortable and the food from both restaurants is really good. The neighbohour is safe and you can practice outdoors activities
Stayed 2 nights in Apr 2025

10/10 Excellent

Miriam and Thomas

Liked: Amenities
Great place to stay in Cuenca
Stayed 4 nights in Mar 2025

8/10 Good

Christian

Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opción con Parqueo y desayuno
Stayed 1 night in Jan 2025

10/10 Excellent

William, Montgomery Village

Stayed 1 night in Dec 2024

8/10 Good

Jim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Area could use a few good restaurants
Stayed 2 nights in Dec 2024

10/10 Excellent

William, Montgomery Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the service was amazing. I loved my room. The hotel was clean and I liked it. The restaurant cooked great food, including room service. I loved the breakfast buffet!! The pool was nice and the water was warm even when it was cool outside.
Stayed 4 nights in Oct 2024

10/10 Excellent

William, Montgomery Village

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. They are very pet friendly and treated my dog so well. They even provided a doggie bed for the night, treats, and a fire hydrant shaped poop bag dispenser. That is above and beyond service. I love this place which is why I always stay here when Im in Cuenca.
Stayed 1 night in Nov 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well the pillows are hard but they change my pillows and the ac sometimes too cold or too hot but they fixed The staff very helpful and the breakfast is a great buffet almost like a brunch.i love that they have their own taxis so i feel safe
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Very good Hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Fausto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service is an excellent opción in Cuenca
Stayed 3 nights in Nov 2024

10/10 Excellent

Darwin

Stayed 1 night in Oct 2024

10/10 Excellent

Ruddys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All personal was excellent, but Maria Jose go the xtra mile.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruddys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

6/10 Okay

Dr William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have not received the VIP benefits nor any upgrade options. There was no one behind the front desk. I had to wait for over 15 minutes before a house keeping staff member notice me waiting and went to find someone to help me get checked in. I could not get a physical key to the room due to some technical issues with the room key system.
Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

EMILIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service! Great Breakfast!
Stayed 1 night in Sep 2024

10/10 Excellent

Alba, Castle Rock

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, everyone in the hotel is so polite, the breakfast wonderful and Edison, the server always had a smile on his face!! Thank you housekeepers for your hard work!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness
Attentive Ataff a d great accomodations
Stayed 2 nights in Sep 2024

10/10 Excellent

carlos, guayaquil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Niko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beautiful very modern
Stayed 5 nights in Jul 2024