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Casa Francisco Cuernavaca

4.0 star property

Photo gallery for Casa Francisco Cuernavaca

Front of property
Property video
Superior Suite, 1 King Bed
Hallway
Sun deck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Coronel Ahumada 203, Col. Lomas del Mirador, Cuernavaca, MOR, 62350
  • Place, Forum Cuernavaca
    ‪6 min drive‬
  • Place, Teopanzolco Archaeological Zone
    ‪7 min drive‬
  • Place, Plaza de Armas
    ‪8 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a ceiling fan, and a wall-mounted light fixture.

Superior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive room, Pool front, 2 double beds

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Executive room, Pool front, 2 double beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cuernavaca

A stay at Casa Francisco Cuernavaca places you in the heart of Cuernavaca, within a 5-minute drive of Chapultepec Ecological Park and Juan Soriano Museum. .This family-friendly hotel is 1.4 mi (2.3 km) from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and 1.5 mi (2.3 km) from Teopanzolco Archaeological Zone.

What's nearby

  • Chapultepec Ecological Park - 12 min walk - 1.0 km
  • Forum Cuernavaca - 6 min drive - 3.0 km
  • Teopanzolco Archaeological Zone - 7 min drive - 1.9 km
  • Plaza de Armas - 8 min drive - 3.0 km
  • Cuauhnahuac Regional Museum - 8 min drive - 3.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 99 min drive

Restaurants

  • ‪Sanborns Cuernavaca Casa de Piedra - ‬2 min walk
  • ‪el Camaron Guasaveño - ‬2 min walk
  • ‪Taqueria Erendira - ‬5 min walk
  • ‪Carl's Jr. - ‬5 min walk
  • ‪Boquería - ‬7 min walk

About this property

Casa Francisco Cuernavaca

Casa Francisco Cuernavaca offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cuernavaca hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy international cuisine at Primavera, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cuernavaca? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Primavera - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Primavera

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,184 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: MXN 400

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Breakfast is not included in breakfast rates for children ages 0-11 who share existing bedding with a parent, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Occidental Cuernavaca Barceló Hotel Group

Barceló Hotel Cuernavaca

Barceló Cuernavaca Hotel

Occidental Cuernavaca Hotel

Occidental Barceló Hotel Group

Occidental Cuernavaca Barceló Group

Barceló Cuernavaca

Casa Francisco Cuernavaca Hotel

Casa Francisco Cuernavaca Cuernavaca

Occidental Cuernavaca Barceló Hotel Group

Casa Francisco Cuernavaca Hotel Cuernavaca

Casa Francisco Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1007 reviews
Rating 8 - Good. 251 out of 1007 reviews
Rating 6 - Okay. 121 out of 1007 reviews
Rating 4 - Poor. 36 out of 1007 reviews
Rating 2 - Terrible. 45 out of 1007 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Christopher

Disliked: Amenities, property conditions & facilities
I have stayed at this hotel many times. They have always honoured my VIP status. This time they didn't. Put me on the outdated side. No fridge, no coffee maker. No drinking water supplied. Towels with holes in them. Dirty walls. Balcony screen door latch was badly rusted. Noisy room near kitchen. There were rooms available on the upgraded side of the hotel. They were available online. They would not honour my VIP status for the first time. This time I paid the most I ever have at this hotel. Will never stay here again. Don't recommend it.
Stayed 7 nights in Jan 2026

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and everything else was excellent
Stayed 3 nights in Jan 2026

8/10 Good

Alejandro Gómez

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio y con lo necesario
Stayed 2 nights in Jan 2026

6/10 Okay

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Have trouble with one of service desk employees my refrigerator didn’t work and give me no answer only excuses. Great employees service, Leon margaritas Julio guadalupe
Stayed 7 nights in Jan 2026

8/10 Good

Concepcion

Liked: Cleanliness, amenities, property conditions & facilities
Evrything was great
Stayed 1 night in Jan 2026

6/10 Okay

Ari

Liked: Cleanliness, staff & service, amenities
Las bebidas de cortesía son un chiste. El desayuno de malo a regular, muy raquítico y sin avisar, cobran el pan dulce que ofrecen. Realmente a bajado mucho en relación a años anteriores. Antes el bufete era muy bueno. El staff es lo único que los salva
Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Stayed 6 nights in Jan 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Clean rooms, all staff friendly (one grumpy male on front desk one time during 2 week stay), but front desk, restaurant, cleaning staff and grounds people all generally very friendly. Some Towels wearing thin, wifi in rooms was slow. Food & atmosphere at restaurant was good, grounds were well kept and great for families and groups.
Stayed 14 nights in Dec 2025

8/10 Good

Azuncion

Stayed 1 night in Jan 2026

6/10 Okay

Jorge Alberto

Travelled with family
Liked: Cleanliness, room comfort
Si pagas desayuno y llevas niños no está incluido, y el agua de la alberca muy fría no está climatizada
Stayed 1 night in Dec 2025

4/10 Poor

Fernando

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me vuelvo a quedar con ustedes. Tienen un pésimo servicio y trato al cliente. Desde el valet parking hasta la gerente. Terrible experiencia. Iba con mi familia. A esta fecha ni siquiera me han mandando mis facturas.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean rooms friendly staff, good amenities. Ideal for Families.
Stayed 13 nights in Dec 2025

10/10 Excellent

Otilio

Stayed 3 nights in Nov 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Nov 2025

4/10 Poor

Margarita

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Las personas de la recepción no fueron amables. Los cuartos son muy ruidosos. El desayuno no estuvo rico. No nos ayudaron con las maletas y somos adultos mayores
Stayed 1 night in Nov 2025

10/10 Excellent

Maria Guadalupe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Si
Stayed 2 nights in Nov 2025

8/10 Good

Saraluz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioner was ok, unfortunately ever time you left room everything (including refrigerator & air conditioner. The tub was very slippery, it would have been good if there was a tub mat. Youvould not keep any cold in frig.
Stayed 2 nights in Nov 2025

8/10 Good

Angélica

Travelled with family
Stayed 1 night in Oct 2025

8/10 Good

Issetpau

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great and the hotel was great as well.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rodrigo

Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price. And loved that it’s close to the beautiful Chapultepec park —a wonderful place to start the day with a walk or jog.
Stayed 4 nights in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención y cuartos muy limpios gracias !

Todo muy bien lo conozco hace años y siempre me quedo con ustedes , la atención de su personal, más que excelente, los cuartos muy limpios, las instalaciones muy confortables, la hubicacion excelente, las albercas miy bien aclimatisadas
Stayed 2 nights in Aug 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno. Gracias
Stayed 1 night in Aug 2025