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Hyatt Place Plano

3.0 star property

Photo gallery for Hyatt Place Plano

Outdoor pool, pool umbrellas
Lobby sitting area
Exterior
Lobby sitting area
Cafe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
3100 Dallas Pkwy, Plano, TX, 75093
  • Shops at Willow Bend
    ‪13 min walk‬
  • Legacy West
    ‪4 min drive‬
  • The Shops at Legacy
    ‪4 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Living area

Room, 2 Double Beds

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed

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About the area

Plano

When you stay at Hyatt Place Plano in Plano, you'll be in the business district, within a 5-minute drive of The Shops at Legacy and Legacy West. .This hotel is 8.6 mi (13.9 km) from Galleria Dallas and 7.8 mi (12.5 km) from University of Texas at Dallas.

What's nearby

  • Shops at Willow Bend - 13 min walk - 1.2 km
  • Texas Health Presbyterian Hospital Plano - 15 min walk - 1.3 km
  • Legacy West - 4 min drive - 5.6 km
  • The Shops at Legacy - 4 min drive - 5.6 km
  • Baylor Scott & White The Heart Hospital - 5 min drive - 8.1 km

Getting around

  • Dallas Medical-Market Center Station - 20 min drive
  • Love Field Airport (DAL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Ford's Garage Plano - ‬13 min walk
  • ‪Chuy's - ‬15 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Parkway Tavern - ‬12 min walk

About this property

Hyatt Place Plano

Hotel in Plano with area shuttle service and a fitness center
Hyatt Place Plano offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 127 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5.00 mi.
Satisfy your appetite at the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Plano? This hotel has 790 square feet (73 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free shopping centre shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 790 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hyatt Place Hotel Plano
Hyatt Place Plano
Amerisuites Hyatt Place Plano Hotel Plano
Amerisuites Plano
Hyatt Plano
Plano Amerisuites
Plano Hyatt
Hyatt Place Plano Hotel
Hyatt Place Plano Hotel
Hyatt Place Plano Plano
Hyatt Place Plano Hotel Plano

Hyatt Place Plano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 608 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angie

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Work on updating the AC system
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked walking into an open, inviting lobby with friendly personnel. The room was spacious and relaxing
Stayed 2 nights in Mar 2025

2/10 Terrible

Rigo

Stayed 1 night in Feb 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

We stayed two nights here and it was fabulous. The staff was very friendly and attentive. Kudos to the housekeepers for their work and room attention! Front desk was friendly and made us feel right at home immediately. Breakfast was amazing!! I would definitely stay here again. The only thing I found that might be improved was it took a long time for our room to cool down. Once it did it was fine. I would not let that deter me from staying here again! Great place, great people, and great location! Thanks to all!
Stayed 2 nights in Mar 2025

8/10 Good

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near restaurants and shops.
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Stayed 1 night in Feb 2025

6/10 Okay

Jude

Liked: Cleanliness
Stayed 4 nights in Feb 2025

8/10 Good

Michael

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessie

Travelled with pets
Liked: Cleanliness, amenities
I
Stayed 4 nights in Feb 2025

10/10 Excellent

OCTAVIOUS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Birthday Trip

The Stay as great!!! The staff was great!!! No complaints... Will be staying here again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and welcoming, the rooms were clean and accommodating, and the check-in and check-out was easy. Would definitely recommend!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Not bad, not great

Overall our stay was fine. The room was nice and very clean. It was also a very large room with a nice couch and sitting area. The room didn’t have a microwave and the refrigerator was on its way out I think. It wasn’t cold at all. I also wish there was a bit more storage. It didn’t have nightstands with drawers. Just three drawers in the bathroom sink area only. The hotel lobby area was really nice and the breakfast they served was really good and the staff was really nice.
Stayed 2 nights in Feb 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very pleasant stay. The only disappointment was the worker with red locks failed to keep the tables clean during breakfast on Saturday February 8th. She was sitting down and watching her phone. (I’m assuming this was her responsibility as I noticed other ladies on the front desk keeping that area clean on other days).
Stayed 6 nights in Feb 2025

10/10 Excellent

Victor A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Morgan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I didn’t know what I was getting myself into when I had to have a place to stay for a doctor’s appointment. I was pleasantly surprised at the convenience of the location to where the doctor’s office was located. It was easy to find and parking was abundant. I was on the first floor and it was very quiet. The facilities looked nice and I had no issues. I did find a rather large (alive) water bug in my room, but we didn’t bother each other. I looked everywhere in the room and couldn’t find a microwave stashed anywhere, but I didn’t have anything to heat up, so it was fine. No knocked points there. I was happy with the stay and will definitely stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, fabulous breakfast
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025