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The Addison Hotel, SureStay Collection by Best Western

2.5 star property

Photo gallery for The Addison Hotel, SureStay Collection by Best Western

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4505 Beltway Dr, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪15 min walk‬
  • Place, WaterTower Theater
    ‪17 min walk‬
  • Place, Village on the Parkway
    ‪18 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

7.6 out of 10
Good
(31 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(43 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(53 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Bathtub

  • Sleeps 4

Mobility Accessible Double Room with Roll in Shower

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Deluxe 1 King And Sofabed Room Communication Accessible Walk In Shower-Non Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Walk in Shower, Microwave and Refrigerator

  • Sleeps 2

1 Double Bed, Non-Smoking, Microwave and Refrigerator, Bathtub

  • Sleeps 2

1 King Bed, Non-Smoking, Walk in Shower, Microwave and Refrigerator, Sofabed

  • Sleeps 4

Deluxe 2 Double Room Communication Accessible Walk In Shower-Non Smoking

  • Sleeps 4

View all photos for Deluxe King Room with Walk-in Shower-Non-Smoking

Free toiletries, hair dryer, towels

Deluxe King Room with Walk-in Shower-Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking, Deluxe Room, Walk in Shower

  • Sleeps 4

1 King Bed, Non-Smoking, Deluxe Room, Sofabed, Walk in Shower

  • Sleeps 4

Deluxe 1 King Room Communication Accessible Walk In Shower-Non Smoking

  • Sleeps 2

King Room

  • Sleeps 10

View all photos for Acess2Doublenosmokcommunicationassistancedeluxeroomwalkinshowercontinentalbreakfast

Desk, laptop workspace, blackout curtains, iron/ironing board

Acess2Doublenosmokcommunicationassistancedeluxeroomwalkinshowercontinentalbreakfast

  • Sleeps 4

View all photos for Acess1Kingnosmokcommunicationassistancedeluxeroomwalkinshowercontinentalbreakfast

Desk, laptop workspace, blackout curtains, iron/ironing board

Acess1Kingnosmokcommunicationassistancedeluxeroomwalkinshowercontinentalbreakfast

  • Sleeps 2

Similar properties

Free daily buffet breakfast
Addison Suites
Addison
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, 1,006 reviews
The price is NZ$230
includes taxes & fees
11 May - 12 May
Addison Suites

About the area

Addison

When you stay at The Addison Hotel, SureStay Collection by Best Western in Addison, you'll be in the business district, within a 15-minute drive of Galleria Dallas and Dallas Market Center. .This hotel is 9.9 mi (16 km) from Southern Methodist University and 12.6 mi (20.3 km) from American Airlines Center.

What's nearby

  • Addison Circle Park - 15 min walk - 1.3 km
  • WaterTower Theater - 17 min walk - 1.4 km
  • Village on the Parkway - 18 min walk - 1.6 km
  • Quorum Park - 3 min drive - 2.3 km
  • Bowlmor Dallas - 3 min drive - 1.9 km

Getting around

  • Addison Station - 17 min walk
  • West Irving Station - 22 min drive
  • Love Field Airport (DAL) - 23 min drive

Restaurants

  • ‪OAKD BBQ - ‬7 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Nate's Seafood & Steakhouse - ‬7 min walk
  • ‪Lupe Tortilla Mexican Restaurant - ‬6 min walk
  • ‪Genghis Grill - ‬8 min walk

About this property

The Addison Hotel, SureStay Collection by Best Western

The Addison Hotel, SureStay Collection by Best Western offers 158 air-conditioned accommodations with coffee/tea makers and hair dryers. 48-inch LCD televisions come with cable channels.

This Addison hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 158 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a picnic area, a banquet hall, and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

The Addison Hotel, SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 477 out of 1030 reviews
Rating 8 - Good. 229 out of 1030 reviews
Rating 6 - Okay. 151 out of 1030 reviews
Rating 4 - Poor. 80 out of 1030 reviews
Rating 2 - Terrible. 93 out of 1030 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

SUCHISMITA, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Yes, it was good.
Stayed 1 night in Jan 2026

2/10 Terrible

janet

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Cecking in lady was rude and doesnt understand english. Then we had bugs in our room. We left and they regused our refu d.
Stayed 1 night in Feb 2026

8/10 Good

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean bed soft and clean
Stayed 4 nights in Oct 2025

8/10 Good

joe

Stayed 4 nights in Jan 2026

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, room comfort
Yes
Stayed 1 night in Jan 2026

2/10 Terrible

Leigh

Stayed 2 nights in Jan 2026

6/10 Okay

Kurt

Travelled with family, Travelled with pets
Liked: Cleanliness
The room for 2 adults with breakfast was $77 the pet fee $75, in the website they say we accept dogs and cats did not mention there is a fee until you check in or look for in the hotel rules, why not say "dogs and cats accepted (fee)". Watch out for fees at this hotel and at Best Western brand hotels.
Stayed 1 night in Jan 2026

10/10 Excellent

Dusty

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

adriana

Travelled with family and small children
Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cozy and clean room
Stayed 1 night in Dec 2025

8/10 Good

Prince

Stayed 3 nights in Dec 2025

10/10 Excellent

Malik

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Stay here frequently. Gets the job done without being too spendy
Stayed 1 night in Dec 2025

10/10 Excellent

Anindya

Stayed 1 night in Dec 2025

8/10 Good

Cynthia, Lubbock

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Kind staff. Good location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean facility, great location, kind and accommodating staff, and great hot breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Hemanth

Stayed 2 nights in Nov 2025

2/10 Terrible

Brittni

Disliked: Cleanliness, amenities
Honestly the whole stay was unpleasant. The bed was extremely hard and both my partner and me had been struggling with back pain since staying here. The bathroom had mold on the ceiling in multiple spots. The breakfast was only open for a short period so we don’t even wake up in time to be able to get anything. Definitely recommend looking somewhere else.
Stayed 2 nights in Dec 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, staff were friendly and we had a good overnight stay without any issues.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for the price. The rooms are equal to hotels charging twice as much. Safe neighborhood with many restaurant options.
Stayed 2 nights in Dec 2025

8/10 Good

jungmin

Liked: Staff & service
Stayed 2 nights in Dec 2025

4/10 Poor

Forrest, Addison

Liked: Cleanliness
Disliked: Staff & service, amenities
Person at check-in lacked good customer service. She never smiled and seemed annoyed by my questions, including when I asked how to get to my room. I would think that when checking in at a hotel, you would be directed to where the elevators are. The property was clean but was very old.
Stayed 2 nights in Nov 2025

8/10 Good

dennis

Stayed 3 nights in Nov 2025

10/10 Excellent

Sara, Guatemala

Stayed 2 nights in Nov 2025

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Nov 2025