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Heritage hotel Bastion

Photo gallery for Heritage hotel Bastion

Double Room | View from room
Restaurant
Dining
Front of property
Luxury Suite | Terrace/patio
Luxury
4.0 star property
9.6

Exceptional

Serene elegance in Zadar's old town

Beautiful and grand, this hotel in Zadar's old town offers a serene yet stylish atmosphere, perfect for exploring nearby attractions and restaurants. Delight in an exceptional dining experience at the outstanding restaurant and start your day with a wonderful breakfast.

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
Bedemi zadarskih pobuna 13, Zadar, 23000
  • Place, Forum
    ‪2 min walk‬
  • Place, Sea Gate
    ‪3 min walk‬
  • Place, Sea Organ
    ‪5 min walk‬
  • Airport, Zadar (ZAD)
    ‪15 min drive‬

Room options

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Partial sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room

Double Room

9.6 out of 10
Exceptional
(32 reviews)
  • Partial sea view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.8 out of 10
Exceptional
(14 reviews)
  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Suite

Design Suite

Design Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Zadar

A stay at Heritage hotel Bastion places you in the heart of Zadar, steps from Kalelarga and Arsenal Zadar. .This luxury hotel is 0.1 mi (0.1 km) from Church of Our Lady of Health and 0.1 mi (0.1 km) from Chain Gate.

What's nearby

  • Forum - 2 min walk - 0.2 km
  • St. Donat's Church - 2 min walk - 0.2 km
  • Cathedral of St. Anastasia - 2 min walk - 0.2 km
  • Sea Gate - 3 min walk - 0.3 km
  • Sea Organ - 5 min walk - 0.5 km

Getting around

  • Zadar (ZAD) - 21 min drive

Restaurants

  • ‪D16 Specialty Coffee Shop - ‬4 min walk
  • ‪Caffe Bar Venera 2 - ‬4 min walk
  • ‪Restaurant Kornat - ‬1 min walk
  • ‪Café Riva - ‬5 min walk
  • ‪Manolo Finger Food & Bar - ‬4 min walk

About this property

Heritage hotel Bastion

Heritage hotel Bastion offers 28 accommodations with minibars and safes. Beds feature down comforters. This Zadar hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 28 guestrooms featuring minibars. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Heritage hotel Bastion has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Uncovered parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Lift (90 centimetre wide door)
  • Portable shower seat
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 84-cm TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.50 per person, per night for adults; EUR 0.75 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 1.50 per person, per night for adults; EUR 0.75 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 15 per day
  • Crib (infant bed) fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bastion Hotel
Bastion Zadar
Heritage hotel Bastion Relais Chateaux Zadar
Hotel Bastion Zadar
Bastion Hotel Zadar
Heritage hotel Bastion Relais Chateaux
Heritage Bastion Relais Chateaux Zadar
Heritage Bastion Relais Chateaux
Heritage hotel Bastion Hotel
Heritage hotel Bastion Zadar
Heritage hotel Bastion Hotel Zadar
Heritage hotel Bastion Relais Chateaux

Heritage hotel Bastion Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 389 out of 491 reviews
Rating 8 - Good. 74 out of 491 reviews
Rating 6 - Okay. 15 out of 491 reviews
Rating 4 - Poor. 9 out of 491 reviews
Rating 2 - Terrible. 4 out of 491 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Ivan, at check in, walked out to our car to greet us and he was wonderful. He told us of all the places to visit in his area as well as other places that are a must see on our visit throughout Croatia. He was cheerful and informative. The service and the staff at the restaurant were the best I have had on my travels throughout Croatia. I give this hotel a 10/10.
Stayed 2 nights in Nov 2025

10/10 Excellent

caron

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was spotless. Very clean. Staff is very happy and helpful. Breakfast is a la carte and very well done. Location is in old town near the water. Parking was right out front
Stayed 2 nights in Nov 2025

10/10 Excellent

KIm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived from the US after a very long flight & were greeted by very kind staff. Had cocktail in the lounge and slept well. Breakfast was a highlight, especially the hand made ‘ginger shots’ offered on the buffet. Breakfast staff & front desk staff were adorable and friendly. Very nice experience-especially loved watching the rowboat taxi from our window-which we experienced a few days later!
Picture of rowboat taxi
Stayed 1 night in Oct 2025

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel and staff was exceptionally friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Dwyane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and professional Had a really nice stay Close to all we wanted to see and do
Stayed 2 nights in Oct 2025

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the end of 3 weeks in Croatia. So happy to have the comfort and service of an American quality high end hotel after several apartments in historic cities “posing” as hotels. Hotels.com complicates the issue by not easily distinguishing between the two. Great staff. Great location. Great harbor view. Great cocktail bar. Great breakfast included. Easy parking. Will recommend this hotel to all our friends traveling in this area.
Stayed 1 night in Sep 2025

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and wonderful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Fleur

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this elegant boutique hotel. Location is great and we had an amazing dinner at their restaurant
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff at this Hotel. It has a great location for walking around. We had an early checkout so they made us a box breakfasts to go.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and unique boutique hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Behrang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Gorgeous amenities, close to everything, I would stay here again in a heartbeat.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and the staff at the hotel and the on-site restaurant are wonderful
Stayed 1 night in Aug 2025

10/10 Excellent

Li Sa

Stayed 1 night in Jul 2025

4/10 Poor

Abbie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing stay – sleepless night and dismissive staff Booked Hotel Heritage Bastion expecting a peaceful boutique experience. Sadly, my sea-view room faced an open-air nightclub that blasted music until 1:30am. This was never mentioned in the listing or at check-in. At 11pm—when I was already in bed—reception casually offered to move me. Not helpful when you’ve already unpacked. The next morning, the manager was dismissive and said I should’ve "known" the hotel faces the club. No apology, no accountability. Breakfast was poor, and the staff attitude was indifferent. The hotel presents itself as premium, but nothing about the experience felt that way. I raised this with Expedia, but the hotel refused to take any responsibility. They claimed they can’t control another business—yet it’s an open-air club directly across the road, and every room on that side is affected. If you want a restful stay in Zadar, look elsewhere. Loud music, poor management, and a lack of guest care make this hotel one to avoid.
Stayed 1 night in Jul 2025

6/10 Okay

J

Liked: Cleanliness, staff & service

Pleasant hotel but not a luxury experience.

The Bastion Hotel is conveniently located in the old town, just a few minutes’ walk from the main points of interest. The staff offers a warm welcome and is very helpful—service is one of this establishment’s strong points. We stayed in the “Design” suite. This room was relatively small for a suite but well designed, with a sitting area and a good-sized bathroom. The fact that the suite still feels cramped suggests that the regular rooms must be very small. Light sleepers will find the room noisy—there is a club directly next door that can be loud. In my opinion, while this hotel is pleasant, it does not have the standing of a “Relais & Châteaux” property: there is no turndown service, and the food is very average. The rather poor breakfast discouraged us from trying the restaurant for dinner. That said, it’s still a hotel that offers good value for money, friendly service, and a very convenient location. This room was relatively small for a suite but well designed, with a sitting area and a good-sized bathroom. The fact that the suite still feels cramped suggests that the regular rooms must be very small. Light sleepers beware, there’s is a club directly next door that can be loud. In my opinion, while this hotel is pleasant, it does not have the standing of a “Relais & Châteaux” property: there is no turndown service, and the food is very average. The poor breakfast discouraged us from trying the dinner there. Good value overall but not a luxury experience.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mahesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly staff , fantastic breakfast and service. Walkable to main zadar area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Martha

100% excellent

We were very pleased with everything about the hotel, but the gentleman named Mario at the front desk was exceptionally helpful. We visited the hotel the day before to ask about transportation to the hotel from Šibenik. He researched it and sent us an email with good information. Every day that we were there, he greeted us warmly and wished us well and was always available for help and answers as we were first time visitors to the city. Everyone in the hotel, including the staff in the Restaurant was exceptional.
Stayed 3 nights in Jun 2025

10/10 Excellent

MALI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Very friend and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel

Our stay was excellent, we were able to walk everywhere so convenient. Everyone was so friendly and helpful. Front desk gave us a great recommendation for dinner. The breakfast was very good and a wide variety.
Stayed 1 night in Jun 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel restaurant was fantastic
Stayed 2 nights in Jun 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel. Very conveniently located in town. Loved proximity to the water and the walk on the wall and very close to the market and even the old ruins and waterfront for sunset. The town is great! My daughter was not feeling well. They helped us with the pharmacy and also delivered a perfect dinner for her. Breakfast was very good. Friendly, great service. Wished we were staying longer!
Stayed 1 night in Jun 2025

10/10 Excellent

Grzegorz, Northvale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel 4-star hotel in Zadar in a great location on the edge of the old town. Walking distance to the sea organs and other attractions. Everything was superb; friendly and super accommodating staff, early check in, amenities, functional room and bathroom, good breakfast buffet combined with breakfast a la carte. Highly recommended. My favorite place to stay in Zadar.
Stayed 1 night in Jun 2025

10/10 Excellent

Adel Mohamed Talaat, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and has outstanding hospitality services
Stayed 4 nights in Jun 2025