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The room was absolutely amazing, however being an expat of the country felt the staff were more attentive to the caucasian. And being the only patrons of the hotel that were non causcasian.

Friendly staff, attentive to room service needs. Shakila at breakfast was very good. She went out of the way to service us. There were 2 male receptionist staff also were great! Forgot their names. Expedia had listed standard room as ocean view, but the property didn’t acknowledge as ocean view for standard room. We got the room we wanted after explaining it, they were accommodating. Will go back again.

Room was spacious and nice balcony with beach view!

Outstanding staff. Excellent facility.

Loved the stay! They have upgraded us without an additional fee. All the staff are friendly and helpful. They clean the room twice a day (replenish and tidying). Very helpful when I lost my phone. Highly recommended

My stay at the Jetwing hotel in Pottuvil was nothing short of amazing. The individual cabana experience offered the perfect blend of privacy and comfort, surrounded by nature and just steps away from the most beautiful beach. Waking up to the sound of the waves and enjoying my peaceful morning walk along the shoreline became the highlight of my trip. A special thank you to R. Darshika, Jehan, and Sadun, whose exceptional service made the experience even more memorable. Their warmth, professionalism, and attention to detail truly stood out and added a personal touch to my stay. The atmosphere was tranquil, the service was outstanding, and the entire property felt like a hidden getaway designed for true relaxation. I can’t wait to come back and explore more of what this incredible place has to offer. Highly recommended!