lastminute.co.nz Verified Review
5 / 5
Positives
I stayed here with my five year old daughter. She was treated kindly by all the staff. She particularly bonded with Ayse, Deniz and Solah. Ayse noticed it had been my daughter's fifth birthday two days before we arrived which was a lovely touch. She always made time for my daughter to sit and chat with her. Beautiful five star hotel, good facilities, full spa, saunas, hairdressers, two pools, indoor and out, which my child loved. There looks like an excellent gym too which I didn't have opportunity to use due to child. Beautiful gardens with sculptures, lovely aroma of Jasmine, lavender, amongst others and a children's play area. Gardeners were landscaping and tending to the plants throughout the day.
Good choices at breakfast both of hot and cold food, some Turkish, some international. Good quality non UPF breads, sourdough and wholemeal, good choice of hot foods. Lots of fruits, seeds, berries, chia seeds, herbs, leaves, tahini and Molasses. Anybody following a wholefood way of life would be catered for and able to find WFPB that is not so easy to source outside the hotel. Breakfast staff are very attentive and welcoming.
I asked for help from reception twice, once for a sheet because the duvet was too hot and the second time for a top up of green tea. Fantastic service from Housekeeping, Elif and team.
Cons
Check out was 12noon which is nice. My flight was 9pm so I asked about how much it would cost to use the pool after check out I was quoted £60!
A verified traveller stayed at Swissotel Buyuk Efes Izmir
Swissotel Buyuk Efes Izmir