Pahang luxury accommodation

Our stay at Antara by Sleeping Lion felt quite underwhelming for the price we paid. The residence is often promoted with a lot of hype, but the experience did not match the expectations. Since it is a residence and not a hotel, we did not receive services that we usually associate with this price range. There was no room service and no daily housekeeping. We had to call the staff just to get our trash collected, and trash bags were only provided after we asked. The attached mall is not fully open yet, so there were very limited food options. It is also quite a far walk to SkyAvenue, which was tiring especially with two strollers. Out of the few eateries available, only one was halal which was Lion Kopi. The food was actually good but the outlet closes early. Convenience stores like CU at Tower A and Bila Bila at Tower D were helpful, and there is also Mix which mainly sells international snacks. There’s indoor pools but abit too enclosed to our liking, feels creepy. There’s beautiful landscaping and nice open spaces. However, it was very cold, so we could not enjoy the facilities or take many photos. The indoor playground was very small. There was only one slide and not much else. They enjoyed the arcade much more. Overall, Antara has a nice look and good potential but the services and facilities do not justify the price. There is room for improvement, especially in guest services and convenience, to truly match the value we pay.

Staff and spa were great

Very good excellent. From room service to the kitchen every one was brilliant and the service given was unbelievable it was like personal service. Chef Arif what a chef. Always eveready for any help and explanation on every recipe on the table. Lounge supervisor Hana what a person was always available for any help. At the front desk mr Mohammad what a gentleman help us in every way and also his colleague mr shafiek what a gentleman. All this people named and also some of them which I don’t know their names were excellent. All of them went way beyond their way to give us an excellent stay. If I can give 100 stars that will still not enough. Loved it.

Staff. Most of them put on smiling face, quick to respond to inquiries and request.

Staff friendly and helpful, clean room and amenities well available. Parking with good security and eateries, minimart below

Staff were great! Very accomodating, and assisted us beyond expectations…We would love to spend our vacation with this Hotel soon.