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Shangri-La Chengdu

5.0 star property

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Deluxe Room, 1 King Bed, City View
Property preview
Couples treatment room(s), body treatments, aromatherapy, body wraps
Horizon, Room, 1 King Bed, River View | Staircase
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking included

Explore the area

View map
9 Binjiang Dong Road, Chengdu, Sichuan, 610021
  • Place, Sichuan University (Wangjiang Campus)
    ‪9 min walk‬
  • Place, Taikoo Li Shopping Center
    ‪14 min walk‬
  • Place, Chengdu IFS
    ‪2 min drive‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe City-view Queen Room

Premium bedding, minibar, in-room safe, desk

Deluxe City-view Queen Room

  • Sleeps 2

View all photos for Deluxe City-view Twin Room "Panoramic Chengdu Scenery"

Premium bedding, minibar, in-room safe, desk

Deluxe City-view Twin Room "Panoramic Chengdu Scenery"

  • Sleeps 2

View all photos for Family Superior Apartment - 1-Room (1 Living Room)

Premium bedding, minibar, in-room safe, desk

Family Superior Apartment - 1-Room (1 Living Room)

  • Sleeps 3

View all photos for Family Superior Apartment - 2-Bedroom

Premium bedding, minibar, in-room safe, desk

Family Superior Apartment - 2-Bedroom

  • Sleeps 4

View all photos for Family Deluxe Apartment - 2-Bedroom

Premium bedding, minibar, in-room safe, desk

Family Deluxe Apartment - 2-Bedroom

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, River View

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Room, 2 Single Beds, River View

Horizon, Room, 2 Single Beds, River View

Horizon, Room, 2 Single Beds, River View

  • 48 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 96 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe River-view Queen Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view Queen Room

  • Sleeps 2

View all photos for Deluxe River-view Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view Twin Room

  • Sleeps 2

View all photos for Panda Family Friendly Room

Premium bedding, minibar, in-room safe, desk

Panda Family Friendly Room

  • Sleeps 2

View all photos for Panku Family Theme Room

Premium bedding, minibar, in-room safe, desk

Panku Family Theme Room

  • Sleeps 2

View all photos for Octonauts Theme Family Friendly Room

Premium bedding, minibar, in-room safe, desk

Octonauts Theme Family Friendly Room

  • Sleeps 2

View all photos for Panku Theme Suite

Premium bedding, minibar, in-room safe, desk

Panku Theme Suite

  • Sleeps 2

View all photos for Suite With River View

Premium bedding, minibar, in-room safe, desk

Suite With River View

  • Sleeps 4

View all photos for Family River View Two-Bedroom "Panoramic Chengdu River View"

Premium bedding, minibar, in-room safe, desk

Family River View Two-Bedroom "Panoramic Chengdu River View"

  • Sleeps 4

View all photos for Premier Suite

Premium bedding, minibar, in-room safe, desk

Premier Suite

  • Sleeps 3

View all photos for Shangri-La Suite

Premium bedding, minibar, in-room safe, desk

Shangri-La Suite

  • Sleeps 3

View all photos for Ballroom Of Love

Premium bedding, minibar, in-room safe, desk

Ballroom Of Love

  • Sleeps 2

View all photos for Deluxe Skyline Double Bed Room - Cloud Tea Gathering

Premium bedding, minibar, in-room safe, desk

Deluxe Skyline Double Bed Room - Cloud Tea Gathering

  • Sleeps 2

View all photos for Family Suite Two Bedroom & One Living Room "City Landmark View"

Premium bedding, minibar, in-room safe, desk

Family Suite Two Bedroom & One Living Room "City Landmark View"

  • Sleeps 5

View all photos for Deluxe Room (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2 Beds)

  • Sleeps 2

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • Sleeps 3

View all photos for Deluxe Executive River-View King Bed Room-Explore Modern Urban Skyline And Charming River View

Premium bedding, minibar, in-room safe, desk

Deluxe Executive River-View King Bed Room-Explore Modern Urban Skyline And Charming River View

  • Sleeps 2

View all photos for Deluxe Room - River-View (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room - River-View (2 Beds)

  • Sleeps 2

View all photos for Panda Family Paradise Suite

Premium bedding, minibar, in-room safe, desk

Panda Family Paradise Suite

  • Sleeps 3

View all photos for Club Suite

Premium bedding, minibar, in-room safe, desk

Club Suite

  • Sleeps 3

Similar properties

Suite, 1 Bedroom, City View
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 384 reviews
The price is NZ$245
includes taxes & fees
12 Jan - 13 Jan 2026
The Ritz-Carlton, Chengdu

About the area

Chengdu

With a stay at Shangri-La Chengdu, you'll be centrally located in Chengdu, within a 5-minute drive of Taikoo Li Shopping Center and Jiuyan Bridge. .This family-friendly hotel is 1 mi (1.6 km) from Sichuan University (Wangjiang Campus) and 1.5 mi (2.4 km) from Chengdu IFS.

What's nearby

  • Jiuyan Bridge - 8 min walk - 0.7 km
  • Sichuan University (Wangjiang Campus) - 9 min walk - 0.8 km
  • Taikoo Li Shopping Center - 14 min walk - 1.2 km
  • Chengdu IFS - 2 min drive - 1.8 km
  • Tianfu Square - 3 min drive - 3.5 km

Getting around

  • Niuwangmiao Station - 13 min walk
  • South Railway Station - 16 min drive
  • Shuangliu Intl. Airport (CTU) - 25 min drive

Restaurants

  • ‪808音乐现场 - ‬1 min walk
  • ‪Wang Po Quiao Tou - ‬8 min walk
  • ‪安顺廊桥 - ‬2 min walk
  • ‪蓝莲花 Blue Lotus - ‬1 min walk
  • ‪诚信食府 - ‬12 min walk

About this property

Shangri-La Chengdu

Luxury hotel with 2 restaurants connected to a shopping center in Chengdu
Shangri-La Chengdu offers 593 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 593 guestrooms featuring minibars and DVD players. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Shang Palace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Chengdu? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Shang Palace - This restaurant serves lunch and dinner.
Cafe Z - Overlooking the garden, this seafood restaurant serves breakfast, lunch, and dinner. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 145.75 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Z
  • Lobby Lounge
  • Shang Palace

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Children's toys
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 32,292 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Lift (85 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable/satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: CNY 999
  • Christmas Eve (December 24) Gala Dinner per child: CNY 299 (from 3 to 5 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 145.75 per person
  • Rollaway bed fee: CNY 408.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

24-hour pool access
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chengdu Shangri-la
Chengdu Shangri-la hotel
hotel Shangri-la Chengdu
Shangri-la Chengdu
Shangri-la Chengdu hotel
Shangri-la hotel Chengdu
Shangri La Chengdu
Shangri La Hotel Chengdu
Shangri La Chengdu
Shangri-La Chengdu Hotel
Shangri la Hotel Chengdu
Shangri-La Chengdu Chengdu
Shangri-La Chengdu Hotel Chengdu

Reviews

Shangri-La Chengdu Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 156 out of 219 reviews
Rating 8 - Good. 46 out of 219 reviews
Rating 6 - Okay. 14 out of 219 reviews
Rating 4 - Poor. 3 out of 219 reviews
Rating 2 - Terrible. 0 out of 219 reviews

Reviews

10/10 Excellent

haining

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool and Sauna are the best part of the stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Gerardo

Stayed 1 night in Aug 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room, friendly staff. The only improvement to consider for the future is the door - it does not block the noise from the hall.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas, Seville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to many entertainment dining options. Walkable to the Metro. Next to Lan Kwai Long nightlife district and across the bridge from many music bars and restaurants. The concierge Tyler Wang was very helpful.
Lan Kwai Fong nightlife
Lan Kwai Fong nightlife
Jin li street
Across the river from the hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic stay, very comfortable, helpful staff speak English very well. Special shout out to Julia at concierge who was very helpful and kind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best part of this hotel was its friendly and professional staff. The facilities like the Gym and the Spa were our personal favorite. Excellent location. The breakfast was also really amazing. Would highly, highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Leep Chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elliott

Stayed 1 night in Apr 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kurt

Stayed 3 nights in Feb 2025

10/10 Excellent

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is run impeccably with friendly, first rate service. Our rooms were clean, comfortable, and had great views. The breakfast buffet had a very large selection and everything was fresh and delicious. The staff was happy to accommodate our requests and help out whenever possible. Overall a great experience and would stay here again!

10/10 Excellent

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is run impeccably with friendly, first rate service. Our rooms were clean, comfortable, and had great views. The breakfast buffet had a very large selection and everything was fresh and delicious. The staff was happy to accommodate our requests and help out whenever possible. Overall a great experience and would stay here again!

10/10 Excellent

Xiaofei

Stayed 1 night in Jan 2025

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Dec 2024

6/10 Okay

Clive

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

Xiaohui, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Prentis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bing Ee Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay at Shang!

Great Location. Big and Clean Room with a spectacular view of the river and the bridge. Great Breakfast and services. Nothing wrong with my stay. Two Thumbs up!
Stayed 1 night in Sep 2024

10/10 Excellent

Yulin

Stayed 2 nights in Jul 2024

10/10 Excellent

Hanze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service; water pressure is excellent for shower
Stayed 1 night in Jul 2024

10/10 Excellent

Yun Ling, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We checked in twice this week by Front Desk Yvonne Liu - she provided exceptional service and prioritizes customer. Bellman Ma also exceptional service attentive and helpful. Overall pleasant stay with staff and service. Would have appreciated clean windows to view the garden view clearly.
Stayed 1 night in Jul 2024

8/10 Good

Yun Ling, New York

Travelled with family
Liked: Staff & service, property conditions & facilities
We checked in twice this week with Front desk Yvonne Liu. Exceptional service by prioritizing customer. Bellman Ma exceptional service as well attentive and helpful. It was a pleasant stay with staff and service. We stayed at garden view room and would have appreciated the windows to be clean to enjoy the view clearly.
Stayed 1 night in Jul 2024