Book Dien Khanh hotels

Overall a great hotel that lets itself down when it comes to looking after the beachside - I can’t understand why staff aren’t allocated to sort out the plastic and waste on the beach that’s clearly from hotel guests. Such a shame to see. Enjoyed great food at the Tropicana restaurant and breakfast was varied and high quality.

Excellent staff, nice view

The property is clean and well maintained, but get ready for tourist group central! The staff are friendly enough, but they always seemed overwhelmed with huge tourist groups. I generally felt bad for them! The location is great however and the pool is quite nice. The amenities are standard and suitable. I booked a one bedroom suite and it was fine. A bit of an apartment feel. For the money I think it was ok. I would skip the breakfast and forget a spa day…. Always booked full! There are great restaurants all around so go out and support the locals! I’ve stayed in over 100 5 star hotels around the world and while I’m not necessarily saying a bad hotel. The wait times for the lift, the lack of attention.. no one offered to carry my bags…. And I never felt anyone really went out of their way to make you feel special or truly grateful for choosing their hotel! The product is average at best and there are better options within a 1km area of the hotel. Would I stay here again? I don’t think so. For a few more dollars the Hyatt around the corner is a much better experience. I feel the hotel could seriously do with additional staff and a little more training in hospitality.

Pool was good

Great place, great staff at the beach. The concierge and reception doesn't have a lot of experiences. They are maybe to young. we had my wife and I a toxic poisoning from what we ate at the pool. We were expecting more attention from the staff at the reception. The concierge is missing experience as well. Over all we still recommend the hôtel.

It was good. Complimentary spa is good Thai massage recommend