4/10 Poor
sarah
Business traveller
7 Apr 2025
Liked: Cleanliness
Online reception hours or posted as 5 to 7:00 p.m. we counted on that and only arrived the printed signage at the bar said that the reception only went to 6:30 p.m. we then had to stand in line five people deep to check in because online check-in wasn't working. By the time we made it to the front of the line almost 20 minutes later, I asked about the timing discrepancy and was told that they didn't know why they had not fixed the misinformation online. That was it. No thank you for waiting patiently, no I would be happy to help you with one free drink since you missed out on all the food and the multiple free drinks, nothing. Just here's your keys you're on the 5th floor there you go don't forget to pay for your parking. Goodbye. Next!
sarah
Stayed 1 night in Apr 2025