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Willow Grove Inn

3.0 star property

Photo gallery for Willow Grove Inn

Free daily buffet breakfast
Exterior
Exterior
Premium bedding, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
3900 Commerce Avenue, Willow Grove, PA, 19090
  • Place, Power Line Trail Horsham Trailhead
    ‪4 min drive‬
  • Place, Philadelphia Museum of Art
    ‪31 min drive‬
  • Place, Pennsylvania Convention Center
    ‪34 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪45 min drive‬

Room options

View all photos for Suite, 2 Double Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, Multiple Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Double Beds, Accessible Bathtub, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Accessible Bathtub, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Roll-in Shower (Roll-In Shower)

Suite, Multiple Beds, Roll-in Shower (Roll-In Shower)

Suite, Multiple Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Double Beds, Hearing Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Hearing Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible Bathtub

Premium bedding, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

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    About the area

    Willow Grove

    Located in Willow Grove, Willow Grove Inn is in the business district, a 5-minute drive from Speed Raceway and 6 minutes from Willow Grove Park Mall. .This hotel is 17.9 mi (28.8 km) from Temple University and 3.9 mi (6.2 km) from Abington Hospital - Jefferson Health.

    What's nearby

    • Power Line Trail Horsham Trailhead - 4 min drive - 1.4 km
    • Sesame Place - 19 min drive - 30.9 km
    • Philadelphia Museum of Art - 31 min drive - 38.9 km
    • Pennsylvania Convention Center - 34 min drive - 41.4 km
    • Rittenhouse Square - 34 min drive - 41.0 km

    Getting around

    • Willow Grove Station - 4 min drive
    • Philadelphia Intl. Airport (PHL) - 50 min drive

    Restaurants

    • ‪Subway - ‬16 min walk
    • ‪Wawa - ‬20 min walk
    • ‪Sam’s Cafe - ‬17 min walk
    • ‪Chick-fil-A - ‬3 min drive
    • ‪Dunkin' - ‬20 min walk

    About this property

    Willow Grove Inn

    Suburban hotel with free breakfast and a fitness center
    Willow Grove Inn offers 155 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

    This Willow Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

    Recreational amenities at the hotel include a fitness center.
    Make yourself at home in one of the 155 guestrooms featuring microwaves. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
    Enjoy the recreation opportunities such as a fitness center or make use of other amenities including a banquet hall.
    Grab a bite from the snack bar/deli serving guests of Willow Grove Inn. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 9:30 AM.
    Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Willow Grove? This hotel has 1033 square feet (96 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
    A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 9:30 AM.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi

    Parking and transport

    • Free self parking on site
    • Limited on-site self parking
    • Wheelchair-accessible parking available

    Food and drink

    • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends
    • Coffee and tea in common areas
    • Snack bar/deli

    Things to do

    • Gym

    Family friendly

    • In-room cot
    • In-room microwave
    • In-room sofa bed
    • Laundry facilities
    • Mini-fridge
    • Snack bar/deli

    Conveniences

    • 24-hour front desk
    • ATM
    • Free newspapers in lobby
    • Laundry facilities
    • Safe at front desk

    Guest services

    • Change of bedsheets (on request)
    • Dry cleaning/laundry service
    • Housekeeping (daily)

    Business services

    • 1,033 square feet of conference space
    • 24-hour business centre
    • Meeting rooms

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Assistive listening devices
    • Grab bar in bathtub
    • Grab bar near toilet
    • Height-adjustable showerhead
    • Lever door handles
    • Lift
    • Low-height counter and sink
    • Low-height electrical sockets in bathroom
    • Low-height view port in door
    • Transfer shower
    • Visual fire alarm
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible bathroom vanity
    • Wheelchair-accessible business centre
    • Wheelchair-accessible gym
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible registration desk

    More

    • 1 building
    • 3 floors
    • At least 80% lighting from LEDs
    • Banquet hall
    • Comprehensive food waste policy
    • Comprehensive recycling policy
    • Double-glazed windows
    • Rooftop garden
    • Smoke-free property
    • Vegetarian breakfast available
    • Vegetarian dining options

    Room amenities

    Bedroom

    • Double sofa bed
    • Free cot
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Shower/bathtub combination
    • Towels provided

    Entertainment

    • TV with premium cable channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Mini-fridge

    More

    • Air conditioning (climate-controlled)
    • Desk
    • Energy-saving switches in guestrooms
    • Free local calls
    • Iron/ironing board
    • LED lighting
    • Phone
    • Recycling
    • Separate sitting area
    • Water-efficient showers

    Policies

    Check-in

    Check-in start time: 3 PM; Check-in end time: midnight
    Express check-in available
    Minimum check-in age: 21

    Check-out

    Check-out before noon
    Express check-out available

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    Information provided by the property may be translated using automated translation tools
    Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Free cribs are available on request at the property

    Payment types

    Important information

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards; cash is not accepted

    We should mention

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

    Willow Grove Inn Reviews

    Reviews

    7.8

    Good

    Rating 10 - Excellent. 462 out of 1001 reviews
    Rating 8 - Good. 222 out of 1001 reviews
    Rating 6 - Okay. 124 out of 1001 reviews
    Rating 4 - Poor. 90 out of 1001 reviews
    Rating 2 - Terrible. 103 out of 1001 reviews

    7.8/10

    Cleanliness

    8.2/10

    Staff & service

    7.4/10

    Amenities

    7.6/10

    Property conditions & facilities

    Reviews

    8/10 Good

    Corliss

    Travelled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Room was clean
    Stayed 1 night in Oct 2025

    4/10 Poor

    Zachariah

    Stayed 3 nights in Oct 2025

    4/10 Poor

    Sheryl

    Travelled with family
    Disliked: Staff & service, amenities
    The service and the state of the room were lacking. This hotel used to be SpringHill Suites by Marriott. It was one of our favorite hotels. When we checked in, I was told that I would not have my own key to the room because the key machine was broken. The desk staff walked me to my room to unlock the door. He walked more than a half hallway ahead of me. I asked how is this safe for me and my children. I asked what am I supposed to do when I return to my car to get my children and luggage...I was expected to leave my door open. This was not going to work. I went back to the front desk, and the gentleman reluctantly gave me keys. There was a shredded window sheer that only covered 1/4 of the window. The bed didn't have a top sheet. There wasn't enough bathroom linens. There was no hand soap or shower gel. There were 2 containers of shampoo and 1 of conditioner. The TV remote didn't work. We couldn't find a phone in the room. When we checked out, we found the phone down on the floor between the nightstand and bed. We had to call for assistance for what we needed. Instead of sending someone with our items, or even politely requesting someone to come to the front desk, we were told, rather gruffly, to come down and get it ourselves. No asking - telling, nearly demanding. We paid a premium rate for this.
    Stayed 1 night in Oct 2025

    10/10 Excellent

    Gregory

    Business traveller
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Fantastic Staff
    Stayed 2 nights in Oct 2025

    10/10 Excellent

    Gregory

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Amazing Staff
    Stayed 2 nights in Oct 2025

    10/10 Excellent

    Brooke

    Stayed 6 nights in Jun 2025

    6/10 Okay

    Jerold

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2025

    10/10 Excellent

    Howard

    Liked: Cleanliness, staff & service, property conditions & facilities
    B
    Stayed 2 nights in Jul 2025

    6/10 Okay

    Ruth

    Travelled with family, Business traveller
    Liked: Cleanliness, staff & service, amenities
    Some areas of the bedroom needed renovation. The painting on the wall was chipping.
    Stayed 1 night in Jul 2025

    8/10 Good

    Noni

    Liked: Staff & service, property conditions & facilities
    Stayed 1 night in Aug 2025

    10/10 Excellent

    Katrina

    Stayed 1 night in Jun 2025

    8/10 Good

    Faith

    Stayed 1 night in Jul 2025

    4/10 Poor

    Jared

    Travelled with family
    Disliked: Staff & service, amenities, property conditions & facilities
    Staff was very rude. Rooms don't get cleaned. You have to go to the desk for clean towels, wash cloths and trash bags. Room had a funny smell. Pool was not working and apparently has not been for some time. Bed was comfortable but pillows felt like they came from the $1 Store.
    Stayed 2 nights in Jul 2025

    6/10 Okay

    Irfan

    Stayed 1 night in Jul 2025

    6/10 Okay

    Senthilkumar

    Liked: Staff & service
    I’m
    Stayed 3 nights in Jul 2025

    10/10 Excellent

    Carl

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great place.

    Clean, spacious room. Electric & computer outlets are great to have. Fantastic breakfast options.
    Stayed 1 night in Jul 2025

    8/10 Good

    Lester

    Stayed 1 night in Jul 2025

    10/10 Excellent

    Tara

    Liked: Cleanliness, staff & service, property conditions & facilities
    Stayed 1 night in Jul 2025

    10/10 Excellent

    Verified traveller

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    We were very satisfied. The kids loved the variety of food for breakfast!
    Stayed 1 night in Jul 2025

    2/10 Terrible

    Shanea

    Travelled with partner
    Disliked: Cleanliness, amenities, property conditions & facilities
    I did not like the condition of the room. There was would chucks out near the refrigerator. The stool was damaged. I heard rattling under the bed. There were holes in the carpet. There was one soap bar for just one guest. I did receive the same room as shown on the picture. When I check in I was not aware of a holding fee. I was not satisfied with my experience. When I called in to see if I was in the system. The front desk did not verify my name. I was very disappointed with my experience.
    Stayed 1 night in Jul 2025

    8/10 Good

    C Timothy

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    No bedside USB charging.

    There were no USB charging ports except at the office desk by the “kitchen” area. Even the bedside electric outlets were behind the heavy beside tables.
    Stayed 1 night in Jul 2025

    8/10 Good

    Verified traveller

    Stayed 1 night in Jun 2025

    2/10 Terrible

    Katie

    Travelled with family and small children
    Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
    We travel a lot and this is by far the dirtiest hotel we have ever stayed at. The room was not cleaned, bugs in the pull out couch, and a used cat little box in the hallway.
    Stayed 2 nights in Jun 2025

    10/10 Excellent

    Alaina

    Travelled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    .
    Stayed 1 night in Jul 2025

    10/10 Excellent

    Quinzelle

    Stayed 3 nights in Jul 2025