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Buchanan Arms Hotel & Leisure, Sure Hotel Collection

3.0 star property

Photo gallery for Buchanan Arms Hotel & Leisure, Sure Hotel Collection

Boating
Bar (on property)
Exterior
Pool
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View map
22 Main Street, Drymen, Loch Lomond, Drymen, Scotland, G63 0BQ
  • Glengoyne Distillery
    ‪9 min drive‬
  • Loch Lomond
    ‪15 min drive‬
  • Loch Lomond Shores
    ‪15 min drive‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Superior Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the area

Drymen

Located in Drymen, Buchanan Arms Hotel & Leisure, Sure Hotel Collection is in a rural location, within a 15-minute walk of Drymen War Memorial and Rob Roy Way - South. .This hotel is 10.8 mi (17.3 km) from Loch Lomond and 1.8 mi (3 km) from Loch Lomond and The Trossachs National Park.

What's nearby

  • Rob Roy Way - South - 3 min walk - 0.3 km
  • Glengoyne Distillery - 9 min drive - 10.7 km
  • Balloch Castle - 14 min drive - 15.6 km
  • Loch Lomond - 15 min drive - 18.3 km
  • Loch Lomond Shores - 15 min drive - 18.3 km

Getting around

  • Renton Station - 15 min drive
  • Glasgow International Airport (GLA) - 41 min drive

Restaurants

  • ‪Oak Tree Inn - ‬6 min drive
  • ‪St Mocha Cafe - ‬6 min drive
  • Tir Na Nog
  • ‪The Beech Tree Inn - ‬8 min drive
  • ‪The Clachan - ‬4 min walk

About this property

Buchanan Arms Hotel & Leisure, Sure Hotel Collection

Hotel with free parking, near Loch Lomond and The Trossachs National Park
Buchanan Arms Hotel & Leisure, Sure Hotel Collection offers 52 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 3-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 52 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a health club or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Salmon Leap Restaurant, a restaurant which specializes in Modern European cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 9:30 AM.
Salmon Leap Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
The Conservatory - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
The Snug Bar - This bar serves light fare only.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 12.50 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Salmon Leap Restaurant
  • The Conservatory
  • The Snug Bar

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 3-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Buchanan Arms Hotel Spa

Buchanan Arms Hotel & Leisure, Sure Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 295 out of 836 reviews
Rating 8 - Good. 295 out of 836 reviews
Rating 6 - Okay. 144 out of 836 reviews
Rating 4 - Poor. 73 out of 836 reviews
Rating 2 - Terrible. 29 out of 836 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

peter

Following a knee injury I was unable to attend this hotel, I E Mailed the hotel and they were not interested as booked through Expedia and you only get the option the communicate with a robot at Expedia. In the future I will book direct with the hotel
Stayed 1 night in Jun 2025

6/10 Okay

Tracy

Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful building however neglected in all areas. Problem with the heating couldnt turn it off as no hot water then.
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay was good the staff were very helpful and friendly and the hotel itself was nice however ever so slightly dated and the room was boiling and no way we could find to turn it down. The breakfast was a standard buffet breakfast and was decent quality. The pool area seemed clean and well maintained but the steam room was out of service. My only criticism of the pool area and the hotel as a whole is the changing area for the pool as there are no individual changing areas in the mens changing room and there were two young girls in there which i felt to be quite inappropriate as i had to leave and wait for them to finish up before changing. All in all we enjoyed our stay and will likely be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great little spot!!
Stayed 1 night in Jun 2025

8/10 Good

Alicia, Chesapeake

Stayed 1 night in Jun 2025

10/10 Excellent

Kerry

Stayed 1 night in Jun 2025

2/10 Terrible

Stuart

Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Laura

Travelled with family
Stayed 1 night in May 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very comfortable place, well situated - the only down side was 30 stairs to get to our room - but it was a comfortable room. the swim and gym facilities of course were a real bonus - added to our value
Stayed 1 night in May 2025

6/10 Okay

Nigel

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Jason

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel if lacking in room ammenities. Place was certainly showing some wear.
Stayed 1 night in May 2025

10/10 Excellent

Chih Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast. Also room is big. Nice place.
Stayed 1 night in May 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.. great for walking & hiking.. close drive orcwalk to many attractions
Stayed 2 nights in May 2025

8/10 Good

Christopher, Natick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are good. Property clean and tidy. Breakfast was OK.
Stayed 1 night in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was adequate
Stayed 3 nights in Apr 2025

4/10 Poor

McKensie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I understand that this is a really old hotel but it was not clean in the slightest. Thankfully some employees changed the dirty bedding but the rest of the room was terribly dirty as well.
Stayed 1 night in Apr 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Good food , staff were helpful and the hotel was lovely. The only downside was the bathrooms need modernising a they are a bit dated with some of the tiles and decor old
Stayed 3 nights in Apr 2025

8/10 Good

Chris

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Chris

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The suitcase shelf was extremely dusty, so were parts of the bathroom. The tissue box was empty (except for 2 tissues) and not refilled after the first of two nights. The shower was on a hot setting, too hot to have a shower, nobody was able to adjust this to an acceptable temperature. The TV remote control didn't work. One of the bedside table lamps had threads hanging of it and was not working. It was the worst hotel which claims to have a 4 star rating we have ever stayed in. Hotel staff at reception and breakfast didn't make us feel welcome. The room was quite noisy, too, from 6.20am but also during the night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Stayed 2 nights in Mar 2025

6/10 Okay

Carol

Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Staff & service
Disliked: Property conditions & facilities
Enjoyed stay but been here 7 year ago starting feel tired
Stayed 1 night in Jan 2025