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 Dubai • 1 Room
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Crowne Plaza Festival City, an IHG Hotel

5.0 out of 5.0
Dubai Festival City, Dubai, 0508 283 858
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Get an overview of this hotel
Luxury spa hotel, walk to Dubai Festival City Mall

Popular property highlights

Free valet parking
Free WiFi
Business centre
Laundry facilities
Smoke-free property

You'll be centrally located in Dubai with a stay at Crowne Plaza Festival City, an IHG Hotel, you'll be 9 minutes by foot from Dubai Festival City Mall. This luxury hotel is 5.8 mi (9.3 km) from Dubai World Trade Centre and 6.8 mi (10.9 km) from Gold Souk.

Make yourself at home in one of the 316 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.

Enjoy Mediterranean cuisine at Zaytoun, a poolside restaurant where you can dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 11 meeting rooms. A shuttle from the hotel to the airport is complimentary at scheduled times, and a train station pick-up service is also provided at no charge.

Languages spoken

  • English

Show all languages

Crowne Plaza Festival City, an IHG Hotel

Dubai Festival City, Dubai,

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 316
  • Number of floors - 19
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Free train station pickup
  • Free area shuttle
  • Number of restaurants - 1
  • Number of meeting rooms - 11
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Computer station
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Free airport transport - drop-off
  • Pool sunloungers
  • Terrace
  • Babysitting or childcare (surcharge)
  • 24-hour health club
  • Free train station drop-off
  • Electric car charging station
  • Water dispenser
  • Ballroom
  • Eco-friendly cleaning products used
  • Off-street parking
  • Secured bicycle storage
  • Bicycle parking available
  • Vegetarian breakfast available
  • At least 80% of all lighting comes from LEDs
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Water-efficient showers only
  • Water-efficient toilets only
  • Accessible airport shuttle
  • Accessible train station shuttle

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese
  • Russian
  • Arabic
  • Filipino
  • Hindi
  • Romanian
  • Turkish
  • Chinese (Mandarin)

Parking

Free self parking , Free valet parking

Room Amenities

Crowne Plaza Festival City, an IHG Hotel offers 316 accommodations with minibars and safes. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • High-speed internet access
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Bidet
  • In-room childcare (surcharge)
  • Slippers
  • Shower/tub combination
  • Free WiFi
  • Plasma TV
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Local maps
  • Guidebooks or recommendations
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Wardrobe

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Zaytoun - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Belgian Beer Cafe Dubai - This pub serves brunch, lunch, and dinner. Open daily.

Mazar Lounge - This café specializes in international cuisine and serves light fare only. Open daily.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Prenatal massage
  • Detoxification wrap

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

One child stays free

Debit cards

Car recommended

Staffed front desk

Smoke detector

Security system

Children stay free - maximum age 2

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Comprehensive food waste policy

Comprehensive recycling policy

Water dispenser use by guests actively encouraged

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 112 per person
  • Rollaway bed fee: AED 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Crowne Plaza Festival
  • Crowne Plaza Festival City
  • Crowne Plaza Festival City Dubai
  • Crowne Plaza Festival City Hotel
  • Crowne Plaza Festival City Hotel Dubai
  • Festival City Crowne Plaza
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Crowne Plaza Festival City
  • Crowne Plaza Festival City, an IHG Hotel Hotel
  • Crowne Plaza Festival City, an IHG Hotel Dubai
  • Crowne Plaza Festival City, an IHG Hotel Hotel Dubai

We should mention

Pool access available from 7:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A car is recommended for transportation to and from this property.

Contactless check-out is available.

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