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Mama Shelter Dubai

5.0 star property

Photo gallery for Mama Shelter Dubai

3 restaurants, breakfast served
Property video
3 restaurants, breakfast served
4 outdoor pools, open 8:00 AM to 7:00 PM, free pool cabanas
Medium Mama Double Terrace (Free shuttle service to Dubai Mall & Kite Beach)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Al Asayel Street, Business Bay, Dubai, 0
  • Place, Dubai Water Canal
    ‪3 min walk‬
  • Place, Godolphin's Al Quoz Stables
    ‪12 min walk‬
  • Place, Dubai Water Canal Waterfall
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪11 min drive‬

Room options

View all photos for Medium Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

Medium Mama Double (Free shuttle service to Dubai Mall & Kite Beach) | City view

Medium Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double Terrace (Free shuttle service to Dubai Mall & Kite Beach)

Premium bedding, down duvets, minibar, in-room safe

Medium Mama Double Terrace (Free shuttle service to Dubai Mall & Kite Beach)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Twin (Free shuttle service to Dubai Mall & Kite Beach)

Premium bedding, down duvets, minibar, in-room safe

Medium Mama Twin (Free shuttle service to Dubai Mall & Kite Beach)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Medium Mama Twin Burj Khalifa view (Free shuttle service to Dubai Mall & Kite Beach)

City view

Medium Mama Twin Burj Khalifa view (Free shuttle service to Dubai Mall & Kite Beach)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Medium Mama Twin Terrace (Free shuttle service to Dubai Mall & Kite Beach)

Premium bedding, down duvets, minibar, in-room safe

Medium Mama Twin Terrace (Free shuttle service to Dubai Mall & Kite Beach)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for XL Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

XL Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

XL Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Double Room (Medium Mama)

Premium bedding, down duvets, minibar, in-room safe

Double Room (Medium Mama)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed (Medium Mama. Burj View)

Premium bedding, down duvets, minibar, in-room safe

Double Room, 1 King Bed (Medium Mama. Burj View)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed (Medium Mama. Burj View)

Premium bedding, down duvets, minibar, in-room safe

Double Room, 1 King Bed (Medium Mama. Burj View)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace (XL Mama)

Premium bedding, down duvets, minibar, in-room safe

Room, Terrace (XL Mama)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Mama 2-Bedroom Suite

Mama 2-Bedroom Suite

Mama 2-Bedroom Suite

  • City view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

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In-room safe, desk, laptop workspace, blackout curtains
The First Collection Waterfront, Dubai, a Tribute Portfolio Hotel
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 260 reviews
The price is NZ$436
includes taxes & fees
1 May - 2 May
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About the area

Dubai

A stay at Mama Shelter Dubai places you in the heart of Dubai, a 5-minute drive from Burj Khalifa and 5 minutes from Dubai Mall. .This luxury hotel is 3 mi (4.9 km) from Dubai Aquarium & Underwater Zoo and 4.1 mi (6.5 km) from Museum of the Future.

What's nearby

  • Dubai Water Canal - 3 min walk - 0.3 km
  • Godolphin's Al Quoz Stables - 12 min walk - 1.0 km
  • Dubai Water Canal Waterfall - 3 min drive - 2.4 km
  • Gravity Zone - 3 min drive - 2.7 km
  • Safa Park - 3 min drive - 2.7 km

Getting around

  • Business Bay Station - 3 min drive
  • Dubai Intl. Airport (DXB) - 20 min drive

Restaurants

  • ‪Halfcup - ‬2 min drive
  • ‪Alegra Bar & Sisha - ‬5 min walk
  • ‪Anbar Restaurant & Cafe - ‬7 min drive
  • ‪Ancora - ‬2 min drive
  • ‪Sports on 4 - ‬7 min drive

About this property

Mama Shelter Dubai

Mama Shelter Dubai offers 197 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 25-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Make yourself at home in one of the 197 individually decorated guestrooms, featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and lifeguards on site. The complimentary shuttle will take you to the nearby beach or shopping center.
Grab a bite at Mama Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Dubai? This hotel has 269 square feet (25 square meters) of space consisting of conference space and 4 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mama Restaurant - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Mama Trattoria - Onsite restaurant. Reservations are required. Open daily.
Mamm’s Bar - Onsite bar. Open daily.
Mama Skypool Bar - This theme restaurant is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Free shopping centre shuttle
  • Onsite parking available only on request
  • Free covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 115 for adults and AED 95 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Mama Restaurant
  • Mama Skypool Bar
  • Mama Trattoria
  • Mamm’s Bar

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Outdoor pool (guest access)

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 269 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Ceiling hoist
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Raised toilet seat
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 24 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 25-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 115 for adults and AED 95 for children
  • Airport shuttle fee: AED 200 per vehicle (maximum occupancy 2)
  • Airport shuttle fee per child: AED 200 (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings and birthday parties) are allowed on site
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Free in-room WiFi has a 4-device limit
Parking height restrictions apply

Property is also known as

Mama Shelter Dubai Hotel
Mama Shelter Dubai Dubai
Mama Shelter Dubai Hotel Dubai

Mama Shelter Dubai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 60 reviews
Rating 8 - Good. 11 out of 60 reviews
Rating 6 - Okay. 7 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities
the hotel is amazing, staff super friendly, interior is to die for!! would definitely go back
Stayed 5 nights in Dec 2025

6/10 Okay

Kaysha

The first room I was in had black mould in the room. I was moved rooms and the same problem was in the next room. They offered another room move and I told them unless the bathroom layout is different there’s no point as it’s clearly a design fault. I was moved to a different room type and there wasn’t any mould. It’s just a shame this was right at the end of my stay. Had I had a mould free room from the beginning it would have been a great stay. The hotel and facilities were great.
Stayed 6 nights in Sep 2025

10/10 Excellent

Sulaiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it
Stayed 2 nights in Oct 2025

10/10 Excellent

Faith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome in making me feel celebrated for my birthday.
Stayed 5 nights in Oct 2025

4/10 Poor

M.Cyrus, Santa Clarita

Business traveller
Disliked: Amenities, property conditions & facilities
I stayed in the property for 10 days, the first 5 days you couldn’t use the bar swimming pool. Ironically those were the days of my vacation before work. No mention of construction or repairs before booking. That wasn’t cool
Stayed 10 nights in Sep 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful stay! Great room, perfect breakfast and swimming pool. Marvellous service by the hotel personnel!
Stayed 6 nights in Sep 2025

10/10 Excellent

Maurice Nichola

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 2 nights in Sep 2025

6/10 Okay

Mohamed

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Aki, Brighton

Stayed 3 nights in Sep 2025

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, quirky and cool.

A really comfortable hotel, well maintained and very clean. The decor is very trendy and has much more personality than many of the sterile, cookie cutter hotels you might stay in. The half board option was good, but be prepared to pay some significant supplements for some menu items.
Stayed 4 nights in Aug 2025

6/10 Okay

Khaled

Liked: Staff & service
Small room and the hotel just for families and kids
Stayed 4 nights in Aug 2025

10/10 Excellent

FATMA

Liked: Cleanliness, property conditions & facilities
My kids had so much fun at this place ♥️
Stayed 2 nights in Aug 2025

10/10 Excellent

Aishah

Stayed 5 nights in Aug 2025

10/10 Excellent

Yassin

Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Craig

Stayed 3 nights in Jun 2025

10/10 Excellent

NASER, kuwait

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good
Stayed 2 nights in Jun 2025

4/10 Poor

Tommy

Stayed 1 night in May 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Super property
Stayed 1 night in Apr 2025

10/10 Excellent

galit

Liked: Cleanliness
Stayed 3 nights in May 2025

4/10 Poor

Sharihan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Mediocre service. One of the bartenders was doing shots with a bunch of girls and when I asked him to re-do my margarita as it did not have a salt rim - he gave me a bad attitude for 3 days. Very loud pool parties with awful music, filled to the brim with guests that differ from hotel guests. Have to flag down people for 30 minutes + to get a bill. Not a 5 star despite nice interior
Stayed 4 nights in Dec 2025

6/10 Okay

MARCO

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel molto bello, moderno, originale. Colazione buona ma con poche alternative di cose dolci si potrebbe migliorare. camere molto spaziose, noi avevamo una suite con due bagni e due ambienti comunicanti, davvero bellissima. avendo il volo al mattino presto abbiamo fatto il ceck out alle 5.00 ma pur avendo colazione inclusa e pagata non ci hanno offerto niente perché il ristorante era chiuso, da un hotel e di questa portata ci aspettavamo almeno una piccola colazione. Inoltre su 4 gg di soggiorno, per ben due giorni non abbiamo avuto accesso all'area piscina perché chiusa per per eventi privati. Avendo pagato tale Servizio non trovo corretto non poterne usufruire, mi spettano almeno un omaggio da parte dell'hotel per il disagio invece niente.
Stayed 5 nights in Dec 2025

6/10 Okay

Brian Radjesh

Kamer goede staat en personeel was aardig
Stayed 8 nights in Nov 2025