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Unlock Metropolis

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Exterior
Reception
Premium Studio (with Kitchen and Balcony) | Balcony
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Premium Studio (with Kitchen and Balcony)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
A G Tower Marasi Drive, Dubai, Dubai, 50030
  • Place, Dubai Water Canal
    ‪3 min walk‬
  • Place, Godolphin's Al Quoz Stables
    ‪10 min walk‬
  • Place, Dubai Water Canal Waterfall
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio with Kitchen & Balcony

Studio with Kitchen & Balcony

Studio with Kitchen & Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio with Kitchen and Balcony

Deluxe Studio with Kitchen and Balcony

Deluxe Studio with Kitchen and Balcony

  • City view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, City View

Family Apartment, Multiple Beds, Kitchen, City View

Family Apartment, Multiple Beds, Kitchen, City View

  • City view
  • 145 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for One bedroom family apartment with Kitchen & Balcony

One bedroom family apartment with Kitchen & Balcony | Living area

One bedroom family apartment with Kitchen & Balcony

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio (with Kitchen and Balcony)

Premium Studio (with Kitchen and Balcony)

Premium Studio (with Kitchen and Balcony)

  • Canal view
  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

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4.4 out of 5, Excellent, 841 reviews
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includes taxes & fees
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The First Collection Dubai Business Bay

About the area

Dubai

A stay at Unlock Metropolis places you in the heart of Dubai, within a 10-minute drive of Dubai Mall and Burj Khalifa. .This hotel is 4.8 mi (7.7 km) from Dubai World Trade Centre and 7.4 mi (12 km) from BurJuman Mall.

What's nearby

  • Dubai Water Canal - 3 min walk - 0.2 km
  • Godolphin's Al Quoz Stables - 10 min walk - 0.9 km
  • Dubai Water Canal Waterfall - 2 min drive - 2.1 km
  • Gravity Zone - 3 min drive - 2.4 km
  • Safa Park - 3 min drive - 2.4 km

Getting around

  • Business Bay Station - 3 min drive
  • Dubai Intl. Airport (DXB) - 23 min drive

Restaurants

  • ‪Halfcup - ‬3 min drive
  • ‪Alegra Bar & Sisha - ‬10 min walk
  • ‪Ancora - ‬6 min walk
  • ‪Soul Kitchen - ‬4 min drive
  • ‪Sports on 4 - ‬11 min walk

About this property

Unlock Metropolis

Unlock Metropolis offers 73 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 55-inch Smart televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 73 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided on request.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include concierge services, a hair salon, and a vending machine.
To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: AED 50 for adults and AED 50 for children

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Dining table
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Toaster

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Cleaning deposit: AED 2500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately AED 50 for adults and AED 50 for children
  • Airport shuttle fee: AED 250 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number BUS-AGT-HFZTU, BUS-AGT-95SPP, BUS-AGT-HS9NA, BUS-AGT-XFSGH, BUS-AGT-LCJDB

We should mention

Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Unlock Metropolis Hotel
Unlock Metropolis Dubai
Unlock Metropolis Hotel Dubai

Unlock Metropolis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Marshall l

Stayed 1 night in Sep 2025

6/10 Okay

Refka

Stayed 1 night in Jun 2023

4/10 Poor

Hadi

Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Stone

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jun 2023

10/10 Excellent

Mary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places to stay in dubai
Stayed 13 nights in May 2023

10/10 Excellent

Sonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & accommodation. Cleaning a concern

My overall stay was excellent. the location was perfect for me within walking distance to Business Bay. The staff at Unlock Metropolis were all very helpful and welcoming, especially Marceline at reception and Samuel the security officer. I can' t thank them all enough. The only thing that I would like to point out which was a little concern is the cleaning, A hotel would clean the room each day but not a Unlock Metropolis. I didn't need my room cleaning everyday but stayed for 2 weeks and the room was not cleaned at all. If I had stayed a month then that would be a concern to me and I probably wouldn't book to stay here again. You can pay for cleaning but that would not happen at a hotel.
Stayed 11 nights in Mar 2023

10/10 Excellent

Elamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Nice quite stay
Stayed 4 nights in Feb 2023

10/10 Excellent

Musa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice Brilliant Hotel Terrible Operation Manager

The hotel itself was brilliant and really nice hotel…. However, the operation manager by the name Hussein is absolutely terrible, unhelpful, rude and disrespectful. The rooms was fully equipped, clean and tidy. We enjoyed our stay at hotel in general but never wanted to deal with Hussein again.
Stayed 6 nights in Jan 2023

2/10 Terrible

kazim

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, this is not a hotel but residential building.it seems somebody purchased 5-6 suite apts and renting out thru Expedia or any other traveling website. TheIt was one the worst experience that I had with my family due to the following: - Customer services weren’t professional while dealing with customers! They are advertising canal view and king bed but there is no canal view and no king bed but queen size. We asked to change room, we were denied. We asked for extra bed since there is no king bed, the very rude operation manager denied and asked 50$ per night for the extra bed. We had to sleep in queen size bed while we stayed. - Hotel location in a very dull area! - No professional staff in this hotel “trolly boy, house keeping, security and etc…” - No simple amenities in the washroom “Shampoo, Conditioner, Shower Gel, etc…” - The apartment was dusty and smells so bad from other residence apartment “Alcohol, cigarettes Smell and you may name all worst smell” - Big roaches in the kitchen - Stains on sofas and bath tub - Even there is no proper lobby or sign board of the hotel! - Even they don’t have a land line number similar to other hotel in the world and asking you to put your requirements through WhatsApp! - The photos which was posted in booking an are not similar to reality In nutshell, stay away from this property which is full SCAM!!!

10/10 Excellent

HASHAM ESMAIL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for short break in Dubai
Stayed 6 nights in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind staff

Very confortable an well located appartment. The staff is very helpful especially Houcem from the reception, very kind and professional person. Thank you !
Stayed 2 nights in Feb 2023

8/10 Good

Fabrice Claude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartement en plein cœur de Business Bay à 10mn du Burj Khalifa et des axes routiers menant aux différents quartiers de Dubai
Stayed 7 nights in Feb 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities