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Hotel Royal Neptun

4.0 star property

Photo gallery for Hotel Royal Neptun

Skyline Premium Suite Sea View Balcony | Balcony view
Property preview
Lobby sitting area
Luxury Double or Twin room, Sea view
2 bars/lounges, poolside bar, beach bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available

Explore the area

View map
Kardinala Stepinca 31, Dubrovnik, 20000
  • Place, Copacabana Beach
    ‪7 min walk‬
  • Place, Lapad Beach
    ‪15 min walk‬
  • Place, Dubrovnik Ferry Port
    ‪7 min drive‬
  • Airport, Dubrovnik (DBV)
    ‪34 min drive‬

Room options

View all photos for Junior Suite, Balcony, Sea View

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, Balcony, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Panoramic Double or Twin Room, Balcony, Sea View

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Balcony, Sea View

Premium Room, Balcony, Sea View

Premium Room, Balcony, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Executive Double Room, Balcony, Sea View

Executive Double Room, Balcony, Sea View

Executive Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room with Balcony

2 bedrooms, hypo-allergenic bedding, minibar, in-room safe

Classic Room with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sea View Room with Balcony

Sea View Room with Balcony | View from room

Sea View Room with Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room

LCD TV

Classic Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room assigned at check in (Best rate, flexible room change)

LCD TV

Room assigned at check in (Best rate, flexible room change)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 2 Bedrooms, Balcony, Sea View

Premium Suite, 2 Bedrooms, Balcony, Sea View

Premium Suite, 2 Bedrooms, Balcony, Sea View

  • 54 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Skyline Premium Suite Sea View Balcony

Skyline Premium Suite Sea View Balcony

Skyline Premium Suite Sea View Balcony

  • 70 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Large Twin Sofa Bed and 2 Twin Beds

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4.6 out of 5, Wonderful, 716 reviews
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includes taxes & fees
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About the area

Dubrovnik

With a stay at Hotel Royal Neptun in Dubrovnik (Lapad), you'll be within a 10-minute drive of Dubrovnik Ferry Port and Gruz Harbor. .This beach hotel is 1.6 mi (2.6 km) from Lapad Beach and 3.7 mi (6 km) from Pile Gate.

What's nearby

  • Copacabana Beach - 7 min walk - 0.6 km
  • Lapad Beach - 15 min walk - 1.3 km
  • Dubrovnik Ferry Port - 7 min drive - 3.7 km
  • Gruz Harbor - 7 min drive - 3.7 km
  • Pile Gate - 9 min drive - 5.5 km

Getting around

  • Dubrovnik Airport (DBV) - 37 min drive

Restaurants

  • ‪Špilja Bar More | Cave Bar More - ‬10 min walk
  • ‪Langusto Fine Dining - ‬7 min walk
  • ‪Coral Beach Club - ‬9 min walk
  • ‪Hotel Valamar Club Dubrovnik - ‬11 min walk
  • ‪La Castile - ‬3 min walk

About this property

Hotel Royal Neptun

Beachfront hotel with 3 restaurants and 3 outdoor pools
Hotel Royal Neptun offers 91 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Dubrovnik hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ariston Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 91 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Mediterraneo, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM. A hosted evening meal is available for a surcharge daily.
Mediterraneo - This beachfront buffet restaurant serves breakfast, lunch, and dinner.
Zoe - This beachfront restaurant serves brunch, lunch, and dinner. Open daily.
La Castile - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner. Open daily.
On the Rocks - This cocktail bar is located on the beach. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (EUR 10 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 37

Restaurants on site

  • La Castile
  • Mediterraneo
  • On the Rocks
  • Zoe

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Personal motorised watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 8 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: EUR 10 per day (in/out privileges)
  • Hosted evening meal: EUR 37

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's swimming pools are subject to closure periodically due to weather conditions.

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Neptun Dubrovnik
Hotel Neptun Dubrovnik
Neptun Hotel
Hotel Neptun
Hotel Royal Neptun Hotel
Hotel Royal Neptun Dubrovnik
Hotel Royal Neptun Hotel Dubrovnik

Hotel Royal Neptun Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 622 out of 928 reviews
Rating 8 - Good. 252 out of 928 reviews
Rating 6 - Okay. 40 out of 928 reviews
Rating 4 - Poor. 6 out of 928 reviews
Rating 2 - Terrible. 8 out of 928 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anita

Travelled with group
Liked: Cleanliness, amenities
Rooms very small. Didn’t get bed requested but manager gave us a resort credit to help solve problem. Rooms need updating.
Stayed 3 nights in Jul 2025

6/10 Okay

Sonal

Travelled with group
OMG Weird Clean enough but not super clean Overpriced low quality food and wine Old fashioned kids pools with rough surface Rude hotel manager Towels are so old they are grey Dimly lit rooms Terrible A/C Takes an eternity to check in No loungers available No service by pool I could go on… Views are exquisite.
Stayed 3 nights in Jul 2025

6/10 Okay

Sonal

Travelled with family, Travelled with group
This resort has the most beautiful views you could possibly imagine. Products in the rooms are good but the rooms themselves are not great, poorly lit, the towels are on the “rag” side, and the a/c is barely strong enough. If you ask for extra towels, they take ages to arrive. If you ask for an iron, something horrendously stained arrives. The staff border on inept and the breakfast is like feeding time at the zoo. Poor quality food and so messy. The omelette makers are the best part but the queue is long and they should add another station. Having said that - once the kids get in the pool (all the ones they can use are a bit weird), they are so happy and they don’t care that all the loungers are taken and there is nowhere for their parents to sit and watch them do handstands in the pool because people “save” loungers at the crack of dawn and then don’t appear and the staff do nothing. I booked through Expedia and requested that my kids room was next door to my own. I asked weeks in advance yet they were two rooms down the hall. On one stay out of two we were put in accessible rooms which were on the disgusting side. Sheets clean, towels are old, stuff stuck on walls that hadn’t been wiped and a weird toilet. Not great for kids. Sink & shower fill with water a little and sprays all over the floor. Again, the view. Amazing. The snack bars are poorly run & £££. The wait to order is long and the restaurants are mid-quality and limited in menu. There are worse places of course…
Stayed 1 night in Jul 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean great food. Nice you could use it access to all the pools. Great beach area as long as you have rock shoes.
Stayed 3 nights in Jul 2025

8/10 Good

Jelena

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Amenities
Very nice property with multiple restaurant, multiple pools, easy bus access to Old Town, and a nice walking path along the water to shops and restaurants.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mehak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Royal resorts, this hotel is one of many in the resort and they are all linked. You will be able to access the facilities in all the other hotels too. The breakfast was a great spread, the only thing I would recommend is that at peak times and busy holiday periods, they should have more staff offering live cooking. We paid for an italian night evening buffet one of the nights which was great but I stood in the queue for more than 30 mins to get my pasta made which was very delicious! Housekeeping was good but could be better for a 5* property, we stayed there for 6 nights and not sure our room was hoovered or bed sheets were actually changed in that time. I would still really recommend this property, it is beautifully made, offers a lot to those who may not want to venture into the town however, easy access into Old town via bus stop located 5 mins from the property!
Stayed 6 nights in Jul 2025

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Claudia

Stayed 5 nights in Jul 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and lovely staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

TEMIDAYO

Liked: Cleanliness, amenities, property conditions & facilities
Good location, friendly staff and clean
Stayed 4 nights in Jul 2025

8/10 Good

Tracey

Stayed 5 nights in Jul 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is absolutely gorgeous! The hotel is wonderful - rooms are spacious and clean, the amenities and restaurant options are excellent. And best of all, the staff is superb, always willing to help, from reception and lobby service, maids and cleaning staff, restaurants, pool and beach staff and managers. Absolutely loved our stay!
Stayed 6 nights in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was such an exceptional experience for our family! We loved the property from top to bottom: the room was fabulous for the (4) of us, all the different types/locations of the pools, the restaurants/food, the views were stunning and the staff on property were great. The only one minor issue we had was when we were checking out and the staff member at the desk as not very friendly/accommodating for some reason. Highly recommend this property though!
Stayed 6 nights in Jun 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon

Spent 2 nights of our honeymoon in this beautiful hotel. We enjoyed the easy access to the sea. The pools were incredible. All of the staff were friendly and extremely helpful. Zaharija at the reception went over the top to make our stay enjoyable!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Anand

Stayed 2 nights in Jun 2025

10/10 Excellent

Sharyn

Liked: Cleanliness, amenities, property conditions & facilities
Great property and great staff. Very responsive. Though my request for a room on a higher floor was not granted my room was the first room behind the reception area, so was noisy. Also, I was not given the complementary wine as an Expedia platinum member. The hotel was a short walk to the bus line so extremely convenient to the old town of Dubrovnik. Room was clean and spacious and provided hot kettle and coffee in the room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view!
Stayed 4 nights in Jun 2025

10/10 Excellent

Scott

Stayed 3 nights in May 2025

10/10 Excellent

Ermelinda

Stayed 2 nights in May 2025

8/10 Good

Hari Dass

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Issam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazing! The location is breathtaking. The staff are very friendly and helpful. You will enjoy the views from the balcony overlooking the Adriatic Sea. The rooms are spacious and clean. I strongly recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

JoAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Convenient to old town via easy bus but away from the crowds. Stunningly beautiful. Friendly staff. Just perfect
Stayed 3 nights in Apr 2025