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Rox Hotel Aberdeen by Compass Hospitality

3.0 star property

Photo gallery for Rox Hotel Aberdeen by Compass Hospitality

Breakfast, lunch and dinner served
Exterior
Interior entrance
Junior Studio Suite
Staircase

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
17-23 Market Street, Aberdeen, Scotland, AB11 5PY
  • Place, Union Square Shopping Centre
    ‪3 min walk‬
  • Place, Aberdeen Harbour
    ‪3 min walk‬
  • Place, His Majesty's Theatre
    ‪6 min walk‬
  • Airport, Aberdeen (ABZ)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

In-room safe, desk, free WiFi, bed sheets

Superior Double Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Aberdeen

Rox Hotel Aberdeen by Compass Hospitality is in the heart of Aberdeen, within a 5-minute walk of Bon Accord Centre and Union Square Shopping Centre. .This romantic hotel is 0.2 mi (0.3 km) from Aberdeen Maritime Museum and 0.3 mi (0.5 km) from Tolbooth Museum.

What's nearby

  • Union Square Shopping Centre - 3 min walk - 0.3 km
  • Aberdeen Harbour - 3 min walk - 0.3 km
  • Aberdeen Arts Centre - 5 min walk - 0.5 km
  • His Majesty's Theatre - 6 min walk - 0.5 km
  • Aberdeen Music Hall - 7 min walk - 0.6 km

Getting around

  • Aberdeen Station - 4 min walk
  • Aberdeen Airport (ABZ) - 25 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Miller & Carter - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪The Craftsman Company - ‬2 min walk
  • ‪Cheerz - ‬1 min walk

About this property

Rox Hotel Aberdeen by Compass Hospitality

Romantic hotel with a restaurant, 3-minute walk to Union Square Shopping Centre
Rox Hotel Aberdeen by Compass Hospitality offers 32 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Make yourself at home in one of the 32 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include wedding services, tour/ticket assistance, and a picnic area.
Grab a bite to eat at Rox Grill Room, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Rox Grill Room - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 5 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rox Grill Room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 5 per person
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 13803557

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Rox
Rox Aberdeen
Rox Hotel
Rox Hotel Aberdeen
The Rox Hotel Aberdeen, Scotland
Rox Hotel
Rox Hotel Aberdeen by Compass Hospitality Hotel
Rox Hotel Aberdeen by Compass Hospitality Aberdeen
Rox Hotel Aberdeen by Compass Hospitality Hotel Aberdeen

Rox Hotel Aberdeen by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 135 out of 429 reviews
Rating 8 - Good. 152 out of 429 reviews
Rating 6 - Okay. 67 out of 429 reviews
Rating 4 - Poor. 37 out of 429 reviews
Rating 2 - Terrible. 38 out of 429 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

William owen

Stayed 1 night in Oct 2025

8/10 Good

Syed Shaharia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Geoffrey

Stayed 1 night in Oct 2025

10/10 Excellent

michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent custoner service Room was spacious No dining facilities Car park 7 minute walk
Stayed 1 night in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay, however slight mix up at the desk, but quickly resolved. Room was nice and tidy, only one complain was there was a cigarette dout next to the kettle, however it was all clean, that was the only disappointment about the experience, so all in all a very nice stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Alexandros

Stayed 2 nights in Oct 2025

6/10 Okay

James

Liked: Cleanliness
Served a purpose. Clean with a big room
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service

Good value for money, great location.

Great location within in a few minutes walk of the train station and right next to Union Street. With that comes noise however. It recommend asking for a room facing away from the street. Had an awful nights sleep due to drunks fighting and traffic. Not the fault of the hotel however. Room was clean but tired. Wall paper is torn and the carpet is stained, but I didn’t affect my stay. The bed was comfortable and clean and the bathroom was excellent. Lovely modern and hot shower with towels and toiletries provided. The only feedback that I can give that the hotel can change is the lighting situation. Having to have the huge ceiling light on at night is too much. Perhaps look at some ambient lighting / lamps. Also, not a single plug socket anywhere near the bed. I can’t understand why? The ones behind the beside tables are special round sockets and not useable. It would be so easy to change these! I use my phone as my alarm so need to charge it overnight. I thought it a bit mean that I wasn’t allowed my room when I arrived at 2:30pm too, given that the key cards for arriving guests were already done behind the desk. I’d been travelling all day and it would have been a nice gesture. I had to wait outside for 30 mins. All in all a pleasant stay and I’d be happy to stay here again without a problem and very reasonable on price too.
Stayed 1 night in Sep 2025

6/10 Okay

Cassidy

Stayed 7 nights in Sep 2025

10/10 Excellent

Solomon, AKURE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 3 nights in Sep 2025

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast smooth check in,nice clean room,value for money and handy area for an overnight stay
Stayed 1 night in Sep 2025

6/10 Okay

Julian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were efficient and helpful. Good central location and competitive price. However, for a 4* hotel, it is very run down. Curtains in the room faling down, old decor, tired looking. All a bit stale. Breakfast was decent, but no hot plates to keep cooked breakfast warm, so expect it to be luke warm or cold.
Stayed 1 night in Sep 2025

2/10 Terrible

chris

Disliked: Cleanliness, property conditions & facilities, room comfort

Severe decline in the Hotel...

I am writing to formally raise a complaint regarding the significant decline in the ROX hotel, I have stayed at the hotel in the past (pre covid) on numerous occasions and it was always my go to hotel. But unfortunately my stay on Friday, 29th August. I was extremely disappointed with the condition of the hotel, on arrival we were told the the bar was closed and room keys were un available, the overall cleanliness was unacceptable. The room also had a strong damp smell, and the landing had a strong smell of cannabis. In addition, the shower in our room was broken, and the door locks were not functioning, meaning we did not have keys and had to rely on hotel reception staff to escort us every time we needed access. These issues caused significant inconvenience and raised serious safety and privacy concerns. I would like to note that the manager was lovely and welcoming, and we appreciated their efforts during our stay. Since our stay, I have experienced itching and discomfort, which I believe may be related to the room conditions. This experience was far below the standard I expected, especially given the hotel’s previous reputation and 4 star rating I did not raise the issues during my stay as I was unwell, but I feel it is important to formally bring them to your attention. I request a response regarding how the hotel intends to address these problems and any compensation or remedial action you consider appropriate. I look forward to your prompt response. Kind regards
Stayed 1 night in Aug 2025

8/10 Good

Fiona

Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Liked: Staff & service, room comfort

Nice staff but misses the standard for 4* hotel

Entrance and reception were very pleasant although an issue with room key meant a trip back to reception. I had paid or breakfast and disappointed with the offer. Not worth the additional charge which was a rather poor continental selection. I’d wouldn’t have again but thought the room was good value.
Stayed 1 night in Aug 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Clean,great location but could do with maintenance

Clean and lovely staff but a little run down in places. Windows dirty but it didn’t matter because the view wasn’t great. The 1st room we were offered we were told not to shut the toilet door or we would be locked in so we opted for another room. The staff were very friendly and so helpful so can’t fault that at all. Location is perfect for a city break.
Stayed 1 night in Jul 2024

6/10 Okay

Gertrude

Stayed 2 nights in Jul 2024

4/10 Poor

Patricia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Nicolas

Stayed 3 nights in Jul 2024

6/10 Okay

Alexandros

Business traveller
Stayed 1 night in Jun 2024

6/10 Okay

Duncan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hot and tired room

Room is hotter than death. Aircon unit doesn't blow cold air and there is no opening window. Clearly an ongoing issue as there is a fan in the room. The room was clearly built and setup to a high standard but not maintained as the bathroom walls are chipped and gouged.
Stayed 1 night in Jun 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not bad but could be better!

Good for the price, beautiful building but feels run down. Bed was too soft for me and the windows do not open so very stuffy even with the AC on.
Stayed 1 night in Jun 2024