The Great Rivers, an Ascend Collection Hotel

3.0 star property

Photo gallery for The Great Rivers, an Ascend Collection Hotel

Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Lobby
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Gym
  • Pet-friendly

Explore the area

View map
3559 College Avenue, Alton, IL, 62002
  • Place, Robert Wadlow Statue
    ‪14 min walk‬
  • Place, Fast Eddie's Bon Air
    ‪4 min drive‬
  • Place, Argosy Casino
    ‪6 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪30 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Transfer Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

The Great Rivers, an Ascend Collection Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 302 out of 753 reviews
Rating 8 - Good. 206 out of 753 reviews
Rating 6 - Okay. 121 out of 753 reviews
Rating 4 - Poor. 68 out of 753 reviews
Rating 2 - Terrible. 56 out of 753 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

ALAN, HOLTS SUMMIT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice place to stay and very quiet . The breakfast was good I will stay again if I come that wasy again
Stayed 1 night in Aug 2025

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 1 night in Aug 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service, room comfort
The hotel is ok . It is undergoing renovations. The biggest complaint was the temperature of the room. It was 74 degrees even though we set the temperature at 67. The air was very stale with no movement. We slept with just a sheet over us.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Mediocre!

Air conditioning not working in our room, so had to move to different room. Air conditioning in lobby and common area not working well. Very disappointed that pool was closed, as we had looked forward to swimming with our children. The breakfast was really bad.
Stayed 2 nights in Jul 2025

6/10 Okay

Kelly

Travelled with family and small children
Pool was closed..and no ac
Stayed 1 night in Aug 2025

2/10 Terrible

Jean

Travelled with family
Disliked: Staff & service, property conditions & facilities

I do not recommend this hotel

The pool was closed, the air conditioning didn't work very well, and the breakfast was terrible.
Stayed 3 nights in Jul 2025

2/10 Terrible

Aneis MaRae

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Scott

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Hallways were filthy. Cue tip laying I middle of hall way. Along with other garbage. Pool was freezing. No pool towels
Stayed 2 nights in Jul 2025

10/10 Excellent

Carissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

It was a great experience. It was not hard to find, the staff were very friendly and the room was clean and cozy. The breakfast wasn’t the best, the biscuits were rock hard. They are remodeling but that doesn’t take away much from the experience. Will definitely stay there again
Stayed 2 nights in Jul 2025

8/10 Good

Cindy, Parker

Stayed 3 nights in Jul 2025

2/10 Terrible

Alicia

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Ive stayed in a lot of hotels for continuing educatuon, and this by far is one of the poorest, unkempt, and broken down hotels I've ever stayed in. The room smelled HORRIBLE, things were broken down and missing ALL OVER the entire hotel, lights were not working in the first room i was given, the rain was pouring into the event room while learning, and much much more. Will not return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
My stay was fine...went to check out and the lady was amazing since I was dressed for my wedding
Stayed 1 night in Jul 2025

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

4/10 Poor

David

Stayed 1 night in Jul 2025

8/10 Good

Kevin

Stayed 1 night in Jul 2025

6/10 Okay

Shannon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Struggling but Acceptable.

I've been staying at this hotel periodically for last 20 years for our family reunion. It's been several different names, but the building has remained. The signs posted show that the building is under construction with updating, which it definitely needs. We stayed in the 4th floor and they had been painting recently as our room numbers were affixed with blue painters tape. Inside, everything was clean and updated so no concerns with our room. They did not have a roll away bed for my 6-year-old son so I had to bring a fold out cot for him since we're a family of 5. The hotel has a "fitness center" which is just a couple of cardio machines thrown in a room. The atrium had a morning breakfast buffet included (just ok) but every single table was wobbly. The pool used way to much chlorine and had a side drain that wasn't draining so a moat formed from all the splashing. The bathrooms in the pool hadn't been cleaned in I don't know how long since there was a black ring around the toilet. No towels were restocked. I did hear a staff member complain (I was walking by) at some point about the workload from being understaffed. I could definitely tell. I only saw 3-4 employees all weekend. The attached restaurant is now a Mexican restaurant and they were very accommodating for our large group and the food was pretty good for the area. All in all, the hotel needs some work and help, so hopefully it will be revived when I'm back in 2 years.
Stayed 2 nights in Jun 2025

6/10 Okay

jeff

Travelled with partner
Liked: Staff & service, amenities
Hotel is getting an upgrade, but the room was kind of dirty the floor dirty lights didn’t work. Outlets didn’t work curtains falling off.
Stayed 1 night in Jun 2025

8/10 Good

anthony

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Won't book again but staff was nice.

There were random drunk homeless people asleep in the hall. There was a bug in my bed. There was a random shirt left from a previous guest left by the door.
Stayed 1 night in Jun 2025

10/10 Excellent

lynnsey

Stayed 3 nights in Jun 2025

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Jun 2025

10/10 Excellent

portia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jun 2025

4/10 Poor

Antonio

Stayed 1 night in Jun 2025

8/10 Good

Stephanie

Travelled with family, Travelled with group
Liked: Staff & service
Could just use a good cleaning. We could tell its a work in progress. This hotel has so much potential!! I would suggest a way to cool it better. With the pool in an area that is open, the lobby and seating area feel hot and humid. The workers were all friendly and helpful.
Stayed 3 nights in Jun 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025