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lastminute.co.nz Verified Reviews
Room type Options Nightly price Book
Standard Double Room, Multiple Beds
22 square metres
1 Double Bed and 1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Privilege, Room, 1 Double Bed
22 square metres
1 Double Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Upscale hotel with business center and 24-hour front desk

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
24-hour front desk

With a stay at Mercure Hotel Düsseldorf Neuss in Neuss, you'll be within a 15-minute drive of Rhine Promenade and Konigsallee. This upscale hotel is 9.9 mi (15.9 km) from Messe Düsseldorf and 7.8 mi (12.5 km) from Mitsubishi Electric Hall.

Stay in one of 115 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features gift shops/newsstands, tour/ticket assistance, and a vending machine.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Neuss? This hotel has 3789 square feet (352 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Renovations & Closures

The following facilities will be closed during July, August, September, and October:

  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Hotel Amenities

Hotel Amenities

  • Lift
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 115
  • Number of floors - 5
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Conference space size (feet) - 3789
  • Conference space size (meters) - 352
  • Number of meeting rooms - 6
  • Designated smoking areas (fines apply)
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • Free parking nearby
  • Terrace
  • Electric car charging station
  • Vending machine
  • Street parking
  • Covered parking
  • Distance from property (ft) 328
  • Distance from property (metres) 100
  • Wheelchair accessible: No
  • Food and water bowls
  • Vegetarian breakfast available
  • Organic food
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Dutch

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Room Amenities

Mercure Hotel Düsseldorf Neuss offers 115 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries. This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Wireless internet access
  • Blackout drapes/curtains
  • Internet access (surcharge)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Bathtub or shower
  • Hydromassage showerhead
  • Rollaway/extra beds (surcharge)
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Housekeeping on request
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Mercure Hotel Düsseldorf Neuss has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

  • Hiking/biking trails nearby

Accessibility

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 10 per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No cots (infant beds) available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards not accepted

Staffed front desk

Smoke detector

LGBTQIA friendly

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property does not follow a brand or regulatory agency's sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Property follows sanitisation practices of SGS (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 6 per day (in/out privileges)
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mercure Duesseldorf Neuss
  • Mercure Hotel Duesseldorf Neuss
  • Mercure Hotel Neuss
  • Accor Duesseldorf Neuss
  • Mercure Hotel Düsseldorf Neuss
  • Mercure Düsseldorf Neuss
  • Mercure Dusseldorf Neuss Neuss
  • Mercure Hotel Düsseldorf Neuss Hotel
  • Mercure Hotel Düsseldorf Neuss Neuss
  • Mercure Hotel Düsseldorf Neuss Hotel Neuss

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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