Quality Inn & Suites East Syracuse - Carrier Circle

2.5 star property

Photo gallery for Quality Inn & Suites East Syracuse - Carrier Circle

Exterior
Room, 1 King Bed, Non Smoking
Lobby
Lobby
Free daily continental breakfast

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
6555 OLD COLLAMER ROAD SOUTH, BLDG A, East Syracuse, NY, 13057
  • Place, Brooklawn Golf Course
    ‪19 min walk‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Place, Syracuse University
    ‪11 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About the area

East Syracuse

When you stay at Quality Inn & Suites East Syracuse - Carrier Circle in East Syracuse, you'll be near the airport, within a 10-minute drive of Syracuse University and Destiny USA. .This hotel is 6.6 mi (10.6 km) from JMA Wireless Dome and 9.8 mi (15.7 km) from New York State Fairgrounds.

What's nearby

  • Brooklawn Golf Course - 19 min walk - 1.7 km
  • Destiny USA - 7 min drive - 12.2 km
  • Syracuse University - 11 min drive - 19.3 km
  • JMA Wireless Dome - 12 min drive - 13.2 km
  • New York State Fairgrounds - 14 min drive - 22.6 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cardinal Health - ‬4 min drive
  • ‪Taco Bell - ‬12 min walk
  • ‪Barbagallo's Express Mart - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

Quality Inn & Suites East Syracuse - Carrier Circle

Hotel in East Syracuse with free breakfast and a 24-hour business center
Quality Inn & Suites East Syracuse - Carrier Circle offers 88 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Make yourself at home in one of the 88 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and desk chairs, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Inn
Quality Inn East Syracuse Carrier Circle
Quality Inn Suites East Syracuse Carrier Circle
Quality Inn & Suites East Syracuse - Carrier Circle Hotel

Quality Inn & Suites East Syracuse - Carrier Circle Reviews

Reviews

6.4
Rating 10 - Excellent. 227 out of 934 reviews
Rating 8 - Good. 183 out of 934 reviews
Rating 6 - Okay. 182 out of 934 reviews
Rating 4 - Poor. 156 out of 934 reviews
Rating 2 - Terrible. 186 out of 934 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Lynda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed from Thursday - Monday, checked in and had to switch rooms. My original room, the bathroom was filthy. The guy at the first desk was very nice about switching me to another room. The new room was ok, room had spiderwebs on the lamps. I had to kill 5 earwigs though out my stay. You can not call the front desk from your room. I went to the front desk and asked for rags and towels. I waited 2 1/2 hours for them to deliver them to my room, but they never did. I walked back to the front desk to see if they forgot about my request. I was asked “Didn’t housekeeping come today?” I said yes, but they didn’t give us new towels and rags. I had to wait additional 10 mins because, he needed to do something first. Housekeeping comes every other day btw. The complimentary breakfast includes waffles, hard boiled eggs, bagels, muffins, yogurt and cereal (raisin bran and Frosted Flakes). The pool was shut down due to renovations. Honestly they need to shut down and renovate the WHOLE building. The place is kind of out dated, semi dirty and needs a good dusting. I would NEVER stay there again and would not recommend.
Stayed 4 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good stay at the Quality Inn & Suites. Room nice & clean, well appointed, bed very comfortable, hotel quiet. Good-looking building. Many nearby restaurant options.
Stayed 1 night in Sep 2025

2/10 Terrible

Sarina

Liked: Staff & service
Disliked: Property conditions & facilities
They dont care about your experience. Stayed there twice and will never stay again. wifi and phone didnt work, the bathroom had not been thoroughly cleaned. The lobby walk-through area is dark and deserted and they put black plastic bags over the windows....why not nice curtains to hide the construction? One of the porters said hello to me and I said hello back, and then he continued to speak to me in a manner that was inappropriate and creepy. I stay at Quality Inn because I am guaranteed a consistence standard, but this place is not Quality Inn nor should be. I never leave bad reviews because I respect businesses, but have had to leave a negative review each time I stay here.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well Done. 2 Night stay was a great value. Friendly staff. Nice room TV . Very quiet. Nice breakfast.
Syracuse Hancock Intl. Airport. Nearby.
Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn’t cleaned during our stay, towels weren’t cleaned, the breakfast was pitiful. Was there even a staff aside from check-in and check-out?
Stayed 3 nights in Sep 2025

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, amenities
The door was chained so you could not get out if you had to if there was a fire 🔥
Stayed 2 nights in Sep 2025

2/10 Terrible

Timothy

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

sytaisah

It was a really good stay enjoyed it.
Stayed 2 nights in Sep 2025

8/10 Good

Samah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
i have a good stay at this hotel.the rooms where clean ,the breakfast offered nice options,and the view was beautiful,overall a pleasant experience.
Stayed 1 night in Aug 2025

8/10 Good

Brian

Stayed 1 night in Sep 2025

10/10 Excellent

kevin

Stayed 1 night in Sep 2025

10/10 Excellent

Shanna Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

2/10 Terrible

Sarina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at this photel a second time hoping to have a better experience. Room was not cleaned properly as the side table was sticky and the toilet hedn't been flushed. The phone and internet didn't work for the first 2 hours of my stay. The place is decrepid and none of the side entrance doors work to allow you closer access from your car. You just get the feeling that the management does not care about the guest experience. What bothered me the most, is that when I always stay at Quality Inn, I do so because I want to be guarateed a safe and reliable standard. Quality Inn it is NOT! I am not high maintenance, but this place is dingy and neglected. I found myself venting to the man at the front desk which I never do, but I was fed up. Will never stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Victor

Stayed 3 nights in Sep 2025

10/10 Excellent

Davyd

Stayed 1 night in Sep 2025

6/10 Okay

Yahya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was that my room had a door to next room. It was not insulated at the bottom so it was like next door guest was in my room talking loud
Stayed 1 night in Sep 2025

10/10 Excellent

kevin

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

kevin

Stayed 1 night in Sep 2025

2/10 Terrible

Robert

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated furniture, reflective in the photos. However, utilities in the general property is very outdated. Just crusty, our toilet got clogged. Front desk told us no one could come unclog it, they were willing to move our room the last night of our stay, with two kids that’s more of an inconvenience, but they did bring us a plunger and “let us, unplug it ourselves.” Breakfast sucked, all the bread products and cereal were stale, they did have a waffle maker but no eggs or other hot food. Pool that’s advertised is under construction and apparently has been for months, but is still advertised as a selling point. Overall extremely disappointing.
Stayed 2 nights in Sep 2025

4/10 Poor

adriano

Travelled with family
Disliked: Amenities
The breakfast and staffs missing to orientation when you come in and during your stay at the house.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room description

clean, comfortable, good neighborhood. Staff is super! negs: Tv is bizarre how it operates, if you need white noise like an AC fan to sleep bring your own because theirs will not suffice. We played fan noises on our phone to sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good for the price but some issues

The staff was very courteous and helpful, and the room was clean and comfortable (although the bed was too firm). There were some issues with the amenities: - The pool is closed due to maintenance. - Laundry room ended up being unusable. The machines run on quarters, there's no quarter machine, and who carries 5+ dollars in change around with them? I went to the front desk, and they couldn't give me quarters, they suggested I drive to the nearby gas station for quarters, which I did, and they didn't have quarters either. I asked a few other nearby businesses for quarters, but no luck. I ended up just driving to a Laundromat.
Stayed 4 nights in Aug 2025