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Best Western Plus City Centre Inn

3.0 star property

Photo gallery for Best Western Plus City Centre Inn

Restaurant
Indoor pool
Exterior
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
11310 109 St Nw, Edmonton, AB, T5G2T7
  • Place, Kingsway Mall
    ‪2 min walk‬
  • Place, Royal Alexandra Hospital
    ‪14 min walk‬
  • Place, Rogers Place
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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About the area

Edmonton

Best Western Plus City Centre Inn is centrally located in Edmonton, a 1-minute walk from Kingsway Mall and 15 minutes by foot from Royal Alexandra Hospital. .This hotel is 1.5 mi (2.5 km) from Royal Alberta Museum and 1.6 mi (2.5 km) from Rogers Place.

What's nearby

  • Kingsway Mall - 2 min walk - 0.2 km
  • Alberta Aviation Museum - 10 min walk - 0.8 km
  • Royal Alexandra Hospital - 14 min walk - 1.3 km
  • Rogers Place - 3 min drive - 2.5 km
  • Edmonton City Centre - 4 min drive - 2.9 km

Getting around

  • Edmonton Station - 4 min drive
  • NAIT Station - 7 min walk
  • Edmonton Intl. Airport (YEG) - 37 min drive

Restaurants

  • ‪Kingsway Mall Food Court - ‬2 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Jollibee - ‬5 min walk
  • ‪Kernels - Kingsway - ‬4 min walk
  • ‪A&W Restaurant - ‬4 min walk

About this property

Best Western Plus City Centre Inn

Best Western Plus City Centre Inn offers 109 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.
Make yourself at home in one of the 109 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a waterslide, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Enjoy a meal at Tim Hortons or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7 AM to 11 AM and on weekends from 7 AM to noon for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7 AM and 11 AM and on weekends between 7 AM and noon.
Tim Hortons - Onsite coffee shop.
Runway 29 Lounge - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 11 AM on weekdays and 7 AM to noon on weekends; CAD 9 for adults and CAD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Runway 29 Lounge
  • Tim Hortons

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9 for adults and CAD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BEST WESTERN City Centre
BEST WESTERN PLUS City
BEST WESTERN PLUS City Centre
BEST WESTERN PLUS City Centre Edmonton
BEST WESTERN PLUS City Centre Inn
BEST WESTERN PLUS City Centre Inn Edmonton
City Centre Inn
Edmonton Best Western
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
BEST WESTERN PLUS City Centre Inn Edmonton Alberta
Best Plus City Centre Edmonton
Best Western Plus City Centre Inn Hotel
Best Western Plus City Centre Inn Edmonton
Best Western Plus City Centre Inn Hotel Edmonton

Best Western Plus City Centre Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1018 reviews
Rating 8 - Good. 310 out of 1018 reviews
Rating 6 - Okay. 103 out of 1018 reviews
Rating 4 - Poor. 29 out of 1018 reviews
Rating 2 - Terrible. 29 out of 1018 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Sydney

Business traveller
Disliked: Cleanliness
Rude staff Room wasn’t clean
Stayed 1 night in Jan 2026

10/10 Excellent

Payal

Stayed 1 night in Jan 2026

8/10 Good

Demi

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Rooms were clean.
Stayed 2 nights in Jan 2026

6/10 Okay

Becky

Stayed 1 night in Jan 2026

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. There is a great little convenience store with everything you might need from snacks to microwave meals to little over the counter medications. The pool and hot tub were great too!
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Good location- easy to get to transit and mall across the road.
Stayed 3 nights in Jan 2026

6/10 Okay

Adrienne

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
The room was quiet and comfortable, a little run down. I didn’t like that there was no opening widow to the outdoors. The parking lot was extremely icy and hard to walk across, so we did not use the hot tub or pool that was located in a separate building to where we were staying. Expedia is advertising that there is a Tim Hortons on site but there is actually not which was a little disappointing considering that’s one reason we booked this specific hotel. They had free coffee in the lobby store and it was nicely stocked with other snacks to purchase. There’s a mall across the street as well which is quite convenient. The staff were all friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Beau

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a good stay at this property.
Stayed 3 nights in Jan 2026

6/10 Okay

Mildred

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The jacuzzi tub was leaking and the rug was wet. We told the front desk about it but the hotel was sold out so we could've move to a different room. We just stayed put. The next day the front desk lady gave us free breaks for our troubles. It eas a nice gesture but a refund or discount would have been better. Can this be looked into? Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Stayed 1 night in Jan 2026

8/10 Good

Katherine

Stayed 2 nights in Jan 2026

2/10 Terrible

Christopher

Stayed 4 nights in Nov 2025

8/10 Good

Caroline

Stayed 1 night in Jan 2026

6/10 Okay

Maggie

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
The front desk staff wasn't very friendly, two lady's in particular. I did find a ball full of hair in the wall in my shower and tub. Other then that the pool was great and the rest of our room was clean
Stayed 3 nights in Jan 2026

8/10 Good

Rachelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff, breakfast basic and expensive
Stayed 1 night in Dec 2025

10/10 Excellent

Howard

Stayed 2 nights in Jan 2026

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean everyone qas great
Stayed 2 nights in Jan 2026

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
The room was good, but very dry. Would be good if they can fix it up a little.
Stayed 5 nights in Jan 2026

8/10 Good

Carmella

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, close to mall
Stayed 2 nights in Dec 2025

8/10 Good

Candace

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Stayed 3 nights in Dec 2025

6/10 Okay

Danielle

Liked: Cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful and friendly
Stayed 2 nights in Dec 2025

8/10 Good

Dan

Stayed 1 night in Jan 2026

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities
Clean rooms
Stayed 2 nights in Jan 2026