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DoubleTree by Hilton Hotel West Edmonton

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel West Edmonton

Exterior
Reception
Bar (on property)
Relax in a spacious room with a central seating area, dining space, and bar, featuring a sofa, table, chairs, and staircase.
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

View map
16615 109th Ave, Edmonton, AB, T5P 4K8
  • Fantasyland
    ‪5 min drive‬
  • West Edmonton Mall
    ‪5 min drive‬
  • University of Alberta
    ‪10 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪36 min drive‬

Room options

View all photos for 1 King Hospitality Suite

1 King Hospitality Suite | Living area

1 King Hospitality Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

Flat-screen TV

Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | View from room

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Bedrooms

9.0 out of 10
Wonderful
(8 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking (Bi-Level)

Room, 1 King Bed, Non Smoking (Bi-Level)

Room, 1 King Bed, Non Smoking (Bi-Level)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show) | Living area

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Experience the sleek, contemporary design of this hotel, featuring a glass and brick facade with a covered entrance.

Hyatt Place Edmonton-West

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (2522)
The price is NZ$234
for 1 room
includes taxes & fees
24 Aug - 25 Aug
Hyatt Place Edmonton-West

About the area

Edmonton

With a stay at DoubleTree by Hilton Hotel West Edmonton in Edmonton (West Edmonton), you'll be a 5-minute drive from West Edmonton Mall and 9 minutes from University of Alberta. .This eco-certified hotel is 5.1 mi (8.2 km) from Rogers Place and 12.3 mi (19.7 km) from South Edmonton Common.

What's nearby

  • TELUS World of Science-Edmonton - 4 min drive - 3.5 km
  • Fantasyland - 5 min drive - 4.5 km
  • West Edmonton Mall - 5 min drive - 4.2 km
  • World Waterpark - 5 min drive - 4.5 km
  • University of Alberta - 10 min drive - 7.4 km

Getting around

  • Kingsway-Royal Alex Station - 9 min drive
  • Edmonton Station - 13 min drive
  • Edmonton Intl. Airport (YEG) - 35 min drive

Restaurants

  • ‪A&W Mayfield Common - ‬3 min drive
  • ‪Tim Hortons - ‬14 min walk
  • ‪IHOP - ‬10 min walk
  • ‪Fife N' Dekel - ‬12 min walk
  • ‪Tim Hortons - ‬17 min walk

About this property

DoubleTree by Hilton Hotel West Edmonton

Eco-certified hotel with a fitness center and a 24-hour front desk
DoubleTree by Hilton Hotel West Edmonton offers 238 accommodations with laptop-compatible safes and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 238 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
At DoubleTree by Hilton Hotel West Edmonton, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Edmonton? This hotel has 35000 square feet (3252 square meters) of space consisting of a conference center and 15 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Hotel West Edmonton has a restaurant serving dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 21 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre (35,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 21 per person
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel West Edmonton
DoubleTree Hilton West Edmonton
DoubleTree By Hilton Hotel West Edmonton Alberta
DoubleTree by Hilton Hotel West Edmonton Hotel
DoubleTree by Hilton Hotel West Edmonton Edmonton
DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton

DoubleTree by Hilton Hotel West Edmonton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Vikram

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Property Manager Gets ZERO Stars

I booked on Saturday April 13th for a one night stay on May 4th. On Monday April 14th, less than 24 hours later, I tired to change the booking from May 4th to April 22nd but was told they will charge me $227 penalty fee AND the difference in fare. Hotels.com contacted the property manager to assist but the they refused to waive anything. I understand if I wanted to cancel, but I just wanted to change the date less than 24 hours later. Property Manager has terrible customer service skills. I will never book their hotel again. Zero stars!
Stayed 1 night in May 2025

10/10 Excellent

Randy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only an overnight stay but all was good. Even a warm cookie upon arrival 😀
Stayed 1 night in May 2025

8/10 Good

Emma

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Not my first or last time staying here. The room was spacious, clean, quiet and comfortable. The public areas are also clean and in good condition. The food provided during the conference was quite good. The front desk staff were consistently professional but curt and not particularly friendly. The conference room chairs are extremely uncomfortable. If this were a less expensive hotel, I would give a higher rating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Viola

Stayed 5 nights in Apr 2025

2/10 Terrible

Aron

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked and paid for a room with 2 queen beds. When checking in it was not available. They only had a room with one bed and offered a cot in place.of the proper room. Tols them we were travelling with a child. Sid not have our room that we booked online availabe. Spoke to manager and nothing they could do at this point. After traveling all day with a toddler and having one bed is frustrating to have to find another hotel late at night.
Stayed 1 night in May 2025

8/10 Good

Jim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Parking
Stayed 1 night in Apr 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Darla

Liked: Cleanliness
Our shower and toilet backed up.Couldnt get another room to shower. They didn't charge us for 1 night
Stayed 3 nights in Apr 2025

8/10 Good

Jason

Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Stayed 2 nights in Apr 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Great place to stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Liang She, RICHMOND

Liked: Cleanliness
Stayed 2 nights in Apr 2025

4/10 Poor

Kristoffer

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Lorri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allowed us to check in early. Love the warm cookie upon arrival
Stayed 1 night in Apr 2025

4/10 Poor

Robin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The stay was ok but the restaurant service was bad and the waiter add a tip without asking his service was terrible
Stayed 2 nights in Apr 2025

10/10 Excellent

Chadwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was goid
Stayed 2 nights in Apr 2025

10/10 Excellent

Ricky

Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 4 nights in Mar 2025

8/10 Good

YIN LING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast buffet. Clean.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Lianne

Stayed 2 nights in Apr 2025