Holiday Inn Express & Suites Edmonton N - St. Albert by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Edmonton N - St. Albert by IHG

Exterior
1 bedroom, individually furnished, desk, laptop workspace
Exterior
Exterior
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Gym
  • Parking included

Explore the area

Map
1145 St. Albert Trail, St. Albert, AB, T8N 7X1
  • West Edmonton Mall
    ‪20 min drive‬
  • Rogers Place
    ‪23 min drive‬
  • Commonwealth Stadium
    ‪23 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪49 min drive‬

Room options

Room, Multiple Beds, Accessible Bathtub, Non Smoking (Communications)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds (Extra Floor Space)

  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Queen Beds, Mobility Accessible (Communications, Mobil, Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

St. Albert

Located in St. Albert, Holiday Inn Express & Suites Edmonton N - St. Albert by IHG is in the business district, within a 10-minute drive of St. Albert Botanic Park and Arden Theatre Company. .This family-friendly hotel is 11.3 mi (18.3 km) from West Edmonton Mall and 12.1 mi (19.4 km) from University of Alberta.

What's nearby

  • Servus Credit Union Sportsplex - 8 min drive - 7.7 km
  • West Edmonton Mall - 20 min drive - 23.0 km
  • Kingsway Mall - 21 min drive - 19.3 km
  • Rogers Place - 23 min drive - 21.1 km
  • Commonwealth Stadium - 23 min drive - 22.1 km

Getting around

  • Avonmore Station - 29 min drive
  • Edmonton Intl. Airport (YEG) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Canadian Brewhouse - ‬18 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪Central Social Hall - ‬4 min drive

About this property

Holiday Inn Express & Suites Edmonton N - St. Albert by IHG

Family-friendly hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Edmonton N - St. Albert by IHG offers 120 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 50-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This St. Albert hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision.

Stay in one of 120 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a waterslide, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in St. Albert? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Family friendly

  • Children's games
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 1,700 square feet of conference space
  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes N ST. Albert
Holiday Inn Express Suites Edmonton N St. Albert
Holiday Inn Express Suites Edmonton N St. Albert by IHG
Holiday Inn Express Suites Edmonton N St. Albert an IHG Hotel

Holiday Inn Express & Suites Edmonton N - St. Albert by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Amenities
Our stay was wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in Feb 2025

10/10 Excellent

Meaghan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great except for at night trying to find parking. Nothing available!!!
Stayed 1 night in Mar 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No parking if hotel is full

Hotel itself is fine, but there was no where to park every night I got back from my competition. If they know they are full they need to figure something out it was ridiculous.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great breakfast
Stayed 2 nights in Feb 2025

4/10 Poor

Samantha

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Amenities
The property was a clean, but seemed a bit rundown for something that seemed a bit newer. The other problem I had was that the details of the hotel stated sound proofed rooms. However there was a hockey tournament, ringette tournament and gymnastics. Kids running up and down halls and when you try to get your child and you to bed early to be up at 5am for a competition yourself. There was no rest. It was disappointing to call down and explain to front desk to be told with exhaustion and what seemed like frustration that there was no rooms to move us to and that all they could say was we will talk to others to get them to be quiet. I understand that the hotel isn’t specifically responsible for the other guest in whole. But when I am paying for a room based on the words sound proofed rooms… it seems like me being frustrated with the excessive noise should be met with understanding and trying to find a solution without making the guests feel like it’s their fault for being bothered.
Stayed 1 night in Mar 2025

10/10 Excellent

kobito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly place with nice staff. Room was clean and plenty of space.
Stayed 1 night in Feb 2025

6/10 Okay

Tracy

Travelled with family
Liked: Amenities, property conditions & facilities
Had to go to the front desk 3 times to have keys re-programmed to get in room finally maintenance came to fix. Room had garbage in a few places steamy mirrors hair in shower, dirty bathroom floor not the cleanest. Then when we came back to hotel in evening there was not a single parking spot to be found. Had to park on private parking property informed front desk she didn’t know what to even say. So I said I get a ticket and the hotel gets it. And I walked away. I’ve seen other complaints on this issue they should make an agreement with property beside as long as vehicles gone before opened hours so there is a better response for zero parking situations. Pretty stupid to not have enough spots for guests.
Stayed 1 night in Mar 2025

8/10 Good

catherine

Stayed 1 night in Feb 2025

8/10 Good

Greg

Stayed 1 night in Mar 2025

10/10 Excellent

Chris

It was good just need more parking
Stayed 1 night in Mar 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff
Stayed 3 nights in Feb 2025

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family weekend stay

Went for two nights as a family. Was a nice stay. It was insanely busy though, really couldnt even go to the pool. No gluten free options at breakfast but if you have no dietary restrictions there was a lot. Clean rooms. Good location. Really no complaints.
Stayed 2 nights in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location but parking with trailer not

Nice convenient location however parking with a trailer was lacking
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff ! Fantastic breakfast ! Definitely would go back to this hotel .
Stayed 1 night in Feb 2025

10/10 Excellent

Lexi

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect overnight for my family. Clean buikding. Friendly staff, our kids ienjoyed the pool
Stayed 1 night in Feb 2025

4/10 Poor

Annette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Carlena

Travelled with family
Disliked: Amenities, property conditions & facilities
Not enough towels in the room and the shower curtain was too short which left water all over the floor. Pool did not have towels.
Stayed 1 night in Feb 2025

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families. Staff was friendly. Breakfast was really good. The pool os nice to spend time with the kids, but I'd have enjoyed a bit more if the water was a bit warmer.
Stayed 1 night in Feb 2025

6/10 Okay

Jenelyn

They don’t have towel in swimming pool we ask for towel they said they will bring some but they didn’t.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel unprepared for busy family day weekend

Horrible two night stay. Booked a room with two beds and pull out sofa when I arrived they had given my room away and stated I could have a room with two queen beds or a room with a king bed and pullout sofa. Staff said there is no guarantee I’d get the room I booked through hotels.com I stated I wanted a refund as the room I booked was more expensive than the room they were offering. They said no I would have to call hotels.com for refund. Got up to my room to find they had given us,family of three one towel to use. Phoned downstairs they said the hotel was busy they had no more towels. Next day I asked for towels I was told to reuse the one I had then offered three hand towels. Parking was inadequate as people had to park down the block or along the road.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2025